robertc66522596

Re: Preheaders - Adobe Campaign 29-06-2022

Hello! This is great news. Is there any details you can share about when this functionality will be available? Thank you!

Re: Exporting Subject Lines of Deliveries - Adobe Campaign 11-04-2022

Thank you! We were able to get it from this suggestion, much appreciated.

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Exporting Subject Lines of Deliveries - Adobe Campaign 06-04-2022

Hello, We are hoping to add Subject Line to one of our daily exports (delivery or recipienttrackinglogs seem to make the most sense). We can find the field under email header parameters off of 'Delivery', however this is only available in the Data Extract activity, and since it can't be added through enrichment or a query, it errors out the export. This question was asked years ago about ACS, and it seems like it was not possible: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-s...

162

Re: Adobe Campaign Classic Default Tracking - Adobe Campaign 21-03-2022

Hi Craig, Thank you for all of this information! Very helpful. I am a little bit confused however, about the tracking, because I'm seeing data being tracked much later than 60 days (we have not changed that, so it's still at 60). Take this email for example:- Sent 3/30/2021And when I go to the tracking tab, we can see some of the engagement, a few opens from back in September 2021:The purging of data piece totally makes sense now, thank you for that information -- we are set to 180 days, so the ...

Adobe Campaign Classic Default Tracking - Adobe Campaign 21-03-2022

Hello, We haven't been able to find defaults around how long email data will be tracked or stored -- hoping someone in the community can help us? What we'd like to know:1. If I send an email today, how long will clicks/opens be tracked on said email?2. How long will the clicks/opens from today be stored and available in Campaign? Thank you for your help!Robbie

108

Re: Campaign Classic Reporting - Apple Mail Privacy Protection - Adobe Campaign 01-02-2022

Hi Shrawan, Thank you for all the documentation! To summarize in case anyone comes across this question only and also somehow missed the rest of the documentation -- there is no way around this situation currently, the recommendation is to try and segment them separately (which has its own challenges) or focus on different metrics. It sounds like Adobe is thinking this might be the way of other providers in the future as well. Obviously this is difficult if you try to leverage "open but did not ...

184

Campaign Classic Reporting - Apple Mail Privacy Protection - Adobe Campaign 01-02-2022

Hello, Ever since the Apple Mail Privacy Protection was made available on September 20th 2021, it appears to have significantly impacted our 'Unique Opens' reporting numbers. As we understand it, Apple preloads the email content regardless if the user actually opens the email or not. This appears to be inappropriately inflating our metrics. Are others experiencing this same situation? Has Adobe or any of you come up with a way to exclude these? Thank you!Robbie

205

Target Recommendations Dynamic Catalogs/Exclusions? - Adobe Target 11-11-2021

Hello, I'm curious if there is a way to make exclusion lists and catalogs dynamic based on the criteria in the rules that we use to establish them? I see this documentation https://experienceleague.adobe.com/docs/target/using/recommendations/criteria/dynamic-static/use-dynamic-and-static-inclusion-rules.html?lang=en but that only seems to apply to 'Criteria' -- which we can hack our way into using, but I'd rather have an exclusion list that dynamically updates based on new products qualifying, o...

128

Re: Spam Consideration - Adobe Campaign Classic - Adobe Campaign 02-08-2021

Hi David, Thank you for the response and idea! We are not a new deployment, we've been with these IPs on Adobe Campaign for about 4 years -- and this is a new situation for us so its a bit confusing. We did reach out to the deliverability team, but without a paid consultation engagement we weren't able to get to the bottom of it, and since we're still not sure of the impact we're exploring other potentials first.- They did provide some helpful suggestions, but it doesn't look like we're having d...

248

Spam Consideration - Adobe Campaign Classic - Adobe Campaign 23-07-2021

Hello, We are noticing some odd email behavior and are wondering if the community has any suggestions on how to approach it -- Recently our marketing emails have been flagged as 'Suspected Spam' when we send them to ourselves. This is not universally the case however, as I might receive it as 'Suspected Spam' and my colleague receives the same email not marked as 'Suspected Spam'. The emails are sent to the same domain, accessed from the same email client, as part of the same delivery. Then if w...

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