Hello, We are hoping to add Subject Line to one of our daily exports
(delivery or recipienttrackinglogs seem to make the most sense). We can
find the field under email header parameters off of 'Delivery', however
this is only available in the Data Extract activity, and since it can't
be added throug...
Hi Craig, Thank you for all of this information! Very helpful. I am a
little bit confused however, about the tracking, because I'm seeing data
being tracked much later than 60 days (we have not changed that, so it's
still at 60). Take this email for example:- Sent 3/30/2021And when I go
to the track...
Hello, We haven't been able to find defaults around how long email data
will be tracked or stored -- hoping someone in the community can help
us? What we'd like to know:1. If I send an email today, how long will
clicks/opens be tracked on said email?2. How long will the clicks/opens
from today be st...
Hi Shrawan, Thank you for all the documentation! To summarize in case
anyone comes across this question only and also somehow missed the rest
of the documentation -- there is no way around this situation currently,
the recommendation is to try and segment them separately (which has its
Hello, Ever since the Apple Mail Privacy Protection was made available
on September 20th 2021, it appears to have significantly impacted our
'Unique Opens' reporting numbers. As we understand it, Apple preloads
the email content regardless if the user actually opens the email or
not. This appears to...
Hello, I'm curious if there is a way to make exclusion lists and
catalogs dynamic based on the criteria in the rules that we use to
establish them? I see this documentation
Hi David, Thank you for the response and idea! We are not a new
deployment, we've been with these IPs on Adobe Campaign for about 4
years -- and this is a new situation for us so its a bit confusing. We
did reach out to the deliverability team, but without a paid
consultation engagement we weren't a...
Hello, We are noticing some odd email behavior and are wondering if the
community has any suggestions on how to approach it -- Recently our
marketing emails have been flagged as 'Suspected Spam' when we send them
to ourselves. This is not universally the case however, as I might
receive it as 'Suspe...