Adobe Campaign Standard

Hi, My name is Julien and start using adobe for a client! I don't know why, but I cannot dowload tracking results from adobe dashboard. It always start then stop the process with two errors. I have already searched in the forum but I haven't found the answer ( google haven't help me a lot) Thx for y...

Hello, We are testing a SOAP API call to add a new record/email in a subscription but getting an error.  It was working before but now we are getting an error. The error says “that record does not exist”, so somehow the script is looking for an existing record instead of adding a new record. If you ...

Hi, I need your help.I am trying to run an SQL statement using Javascript in the SL section of a delivery.The code runs fine when doing a Preview, but then breaks when Proofing.These are the errors I get when trying to send the Proof:  These are the errors I see when visiting the proof details:This ...

Hi Team,With AC V6 and v7, i used add the below code and hide the text, when we click on the View in browser link. I would like to know how is done in ACS. Please advise. When clicked on the below link. (Email TEST proof screenshot)It hides the line of TEXT in the browser, when we view the email onl...

I have a folder containing recipients that I want to purge.Basically we have moved some recipients into this folder that we wish to delete and as per some Adobe instructions I found then to delete these recipients we should purge the folder, I want to do this in a script in a workflow using:nms.reci...

Hi everyone,We have an html to integrate in Adobe Campaign. That one has an SVG format type image. Because of that we got an error in uploading images. We think there is a filter that hinder the uploading of that kind of images. Do you know how to set up authorized formats?Nbe

Hi all,I have a issue relating the box file transfer. I set the box in "Test to see if file exists" mode and in the server folder i insert the path and the filename: \Campaign\files\test_*.csv, but the workflow doesn't found the file even if present.My opinion is that the wildcard does not work.Plea...

Hello all. I need to create offers inside adobe campaign, based on an external database. Is there any way to automate it using API or another function like this ? It will be really nice if I could create these offers based on a template. Also, I need that those offers are deployed on "live" environm...

Hi team,I created an offer in identified environment (Environment-recipients). I have selected the fall back on anonymous environment option. However, when the individual identification (Based on email id) fails on the page, fall back to the anonymous environment does not happen. Could anyone please...

Hi all,I can't understand why the Update action in an import workflow duplicates the profiles.I explain better:I have this workflow:The file csv that I have to import has different columns. We have a customer ID, emails, first name and so on.In the file there are 221.506 profiles with these caracthe...