I think you're right. Will request this from the agency that manages our servers.Thanks for your help!

Hey Kapil,Thanks for your response.The files are stored on the Adobe Campaign Server, using the File Resources feature in Campaign.Regards,Rob

Hi all,We've recently given Adobe Campaign users access to upload their own images via the File Resources function. However, they are uploading images of huge file size. We would ideally like to restrict them from doing this.I notice there's no file size field available. Is this possible? If so, how...

Hi Adhiyan,Thanks for your prompt response!!Our environment is on version 6.1, does that still apply? If so, how would we go about installing it?Regards,Rob

Hi,We are looking to integrate social marketing links into newsletters, however this functionality appears not to be setup on our instance. I have followed the below documentation, but this is instructions for once this feature is setup.https://docs.campaign.adobe.com/doc/AC/en/DLV_Subscriptions_and...

Hi Adhiyan,Apologies, no - the MTA service is not on the processes list. I have asked our agency if they can start it.Thanks,Rob

Hi Adhiyan,- I'm unsure how/unable to access this file so have asked our external agency. I do not have access to the server. Is this something I can access via Adobe Campaign?- The MTA service is on the processes list, so isn't running. How do I turn it on?Thanks for your help.Regards,Rob

Hi Adhiyan,Thanks for your reply!1. Where can I find the mta service workflow? Will try to work out if this process is running through the monitor.2. The below shows the IPAffinity in the delivery. I assume the scheduling IPAffinity being empty is an issue? What should the IPAffinity be?<typology IP...

Hi all,I have followed the guide for integrating SMS into Adobe Campaign. Firstly I setup the external account and then built an SMS delivery. However, the SMS deliveries are stuck on 'Start Pending' and not sending, for both proofs and live sends.I'm wondering if this could be because the technical...

Hi,I am looking to setup a generic auto-reply email from a fake sender address. Is this possible to setup in Adobe Campaign?The 'Reply address' is setup correctly to email a real mailbox, however, the issue is that customers are copying the sender address (syndication@email3.telegraph.co.uk), emaili...