since ‎16-05-2017
‎14-02-2021
asish_kumarp599
Level 4
Any suggestions on how check for Profanity in ACS Emails for a personalization field like First name or Last name
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Any suggestions on how check for Profanity / Offensive word in ACS Emails for a personalization field like First name or Last name that has came from a Refer a friend form.

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Hard to read and format Downloaded file from Campaign UI
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
When we download a file from campaign UI, it is downloaded to the local computer in a .txt file format. When we open the file it is very hard to read the data. Takes time to covert them to a csv file format to make it readable. In windows machine after downloading the file & changing the extension to .csv, it opens the excel file with all the data in 1 column instead of separate columns for each header. We would like the enhancement to download the directly in .csv.

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297

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Misguiding Schedule information in Email dashboard for a delivery created by duplicating a scheduled Email
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
The dashboard UI shows 'Send immediately once confirmed' for a duplicated email copied from any prior scheduled email. This schedule information on the dashboard is misguiding to say 'send immediately' when the actual selection inside the Schedule window is different. This always creates preparation error and creates confusion with the wrong information for schedule shown in the UI. Any enhancement by Adobe can be done to improve the UI and the message it displays will be of great help.

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331

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Feature to isolate Delete permission for users to avoid accidental delete of their own or his/her unit's created work products
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
To introduce a separate permission "Delete" as an enhancement. We can only grant this on demand basis to only specific users. In that way we will make users only move the work products they want to delete to a specific Archive folder and IT can purge it on timely manner. This will mitigate the risk of users deleting there own work products accidentally and other users suffering because of DB restore. Here is the Adobe Campaign’s standard backup up policy under the “Data Backup” section of this w...

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1.9K

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Re: How to implement a "distributed marketing" solution with ACS ?
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
In ACS you can manage that by defining the Organisation Hierarchy and create Organization units based on that hierarchy. Depending on the Organization units the user belong they will only see the templates audience, templates they have access. Hope this answers your question?

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1.2K

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Re: Subject Analysis
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
I don't think Subject Dimension is available in ACS.

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Re: How to add Unsubscription Link in the Transactional Message Template ?
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
For us it works. If you using search bar to locate it, there is an issue in the search bar. It doesn't search anything until you scroll the list to load that content block.

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Re: Measuring scroll depth in email
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Litmus tracks Read time. Please check this Boost Email Marketing Performance with Litmus Email Analytics

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Re: Measuring scroll depth in email
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
We had the similar requirement and reached out to Adobe. Their response was: it is not available in Adobe Campaign. The click data of various call to action button in the email can give some information but that is again based on the click not scroll. You may have to check if Litmus has this feature.

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Re: Add Boolean data type for options
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
This is great. Thanks for for sharing the steps!

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Re: How do I create a Drop Down (Country Code) for Landing Page??
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Thanks! You should see this Address Acquisition landing page template. Please check with Adobe Support. Hope you are clicking here to change the content.

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2.0K

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Re: Add Boolean data type for options
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
How can we use or read the custom option value in ACS?

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Re: How do I create a Drop Down (Country Code) for Landing Page??
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
From the screenshots they don't look like out of box Landing page Content templates. They seem more OOB Email content templates. If you are seeing these templates in your landing page content library, please raise a support ticket with Adobe. May I know the version of your ACS instance?

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Re: How do I create a Drop Down (Country Code) for Landing Page??
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Inside the Landing page click Change Content -> Address Acquisition. This landing page template already has Country.

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Is there a notification process available in ACS Email Designer to alert the users on who else is in Edit mode if multiple users are editing the same Email content at the same time in the HTML Editor?
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Is there a notification process available in ACS Email Designer to alert the users on who else is in Edit mode if multiple users are editing the same Email content at the same time in the HTML Editor? In that case the user can contact the other users to avoid overriding each other's change.

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1.5K

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1

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Re: Javascript node in workflow in ACS
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
No It doesn't exist in ACS.

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Re: ACS Javascript reference
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
There is no JS Activity in ACS to use Workflows, so I don't think there is much we can do with javascript other than using it in content blocks.

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Re: Adding a Merge Profiles function
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
I was trying to explore the merge profiles function of ACC. Is there any online link available describing that feature? It will be helpful if you can share.Regarding Unsubscription, aren't your profiles tied to a Service in ACS? when someone unsubscribes shouldn't the profile unsubscribe from that service rather than the email address?If email is the unique identifier for a profile in your organization, then in my opinion you should have 1 profile mapped to an unique email but subscribed to diff...

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Re: ACS - Hard/Soft Bounce and Open/Click
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Are you seeing the tracking info of opens / clicks against the same delivery email for which it is hard bounced??If they are black listed that means the user have opted out of email channel. In that case the profile's email address is good and he/she might have received & opened the email prior to being black listed.If it is a hard bounce for a specific email & delivery and still you are getting response of open & click against the same email address and delivery for which it hard bounced, then ...

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Re: Campaign Standard - Opt-out not working
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Do you mean here email channel and not Direct Mail channel? Unsubscribe link landing page is for Email only. Am i missing something here?

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2.1K

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Re: Restrict data based on role
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
If you want to restrict the sensitive data, you can store that in a custom schema and assign this to a Org unit which the user's group is not part of.

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Re: Report should consider custom attributes
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
This feature is already available now. Please check the below linkAdobe Campaign Help | Creating a custom profile dimension

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Re: Migrating Schemas from ACC to ACS?
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
I have not tried this but I think we can do this by using the Package Import feature of ACS. Get the Schema XML from ACC and try to import it to ACS using Import Utility. We may need to modify the XML depending on the error it throws.

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Re: Change Event Configuration ID
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
I am not sure how you are planning to change the id but I don't think it is a good idea to change the id field manually in the back end. May be you can raise a support ticket to confirm this with Tech Ops team.

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Re: ACS - User permissions
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
The Geographic unit is no more available in ACS (Deprecated and Removed Features in Campaign Standard) , so you can't use this here. However. You can achieve this by assigning the Org Unit for a specific country to the profile. Hope you have created various Org unit for your different countries? When you upload your profiles using Workflow assign the Org unit to the profiles and all the users assigned to that Org Unit will only see these profiles. If you are getting the profiles via rest API, yo...

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Re: Launching email campaign from unlinked list
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
I don't think you can achieve this in Adobe campaign standard. It looks like Vipul and Florent's comments are referring to ACC only. You can't send emails in ACS to recipients without storing them into profiles. In ACS the target mapping field is Non Editable inside Email Delivery. There is a similar discussion in the below thread.Re: ACS deliveries to list from csv

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Re: ACS deliveries to list from csv
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
My understanding is in Adobe campaign standard you can't send emails to recipients without storing them into profiles. In ACS the target mapping field is Non Editable inside Email Delivery. May be in future this will be available. Just curious what is the business use case of sending the email without saving in profile. ACS is SaaS solution and the licensing is done based on the number of profiles saved in the system

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Re: Will changes of the personalization blocks affect the live campaign?
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Classic
I think you need to publish it reflect the changes. Have you tried testing this?

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2

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Re: Inaccurate Record Count
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Standard
Have you raised a ticket with Adobe support yet..

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1.7K

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1

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Re: Force logout through a workflow
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asish_kumarp599

asish_kumarp599
- Adobe Campaign Classic
In ACS, my understanding is if you are able to revoke access rights, the user shouldn't be able to access it next time it reloads the page or access a new feature even if he/she is logged in to ACS instance in the browser before. I am not sure if a force log out is needed here as everyone access the ACS instance in web browser and they don't use client console like ACC. Am I missing something here?

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