since ‎08-03-2017
‎05-06-2020
bobbyjss
MVP
Re: How do I stop Adobe from "deleting" delivery repoerts? bobbyjss - Adobe Campaign Standard
Delivery and tracking logs are only stored for 6 months by default. If you want to extend the length these are retained, you'd need to speak to your CSM & TechOps to try and get this extended.
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Re: Importing csv file into a workflow and intersect it w... bobbyjss - Adobe Campaign Standard
This would need to be done using the Enrichment activity. You can configure it to accept data from two sources, and choose which is the primary source. You then enrich that data with data from the alternative source.
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Re: Input Form association with various schema bobbyjss - Adobe Campaign Classic
My pointer would be to post this in the Campaign Classic forum. You're more likely to get a response.
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Re: Input form validation in Adobe Campaign bobbyjss - Adobe Campaign Standard
Unfortunately not Mike.The landing pages are unable to validate against the profile schema. We have a problem with his as we're unable to identify if a profile already exists when someone fills in our subscription form because we're unable to validate against the email address.It would make my life significantly easier if you could!
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Identifying Existing Contacts bobbyjss - Adobe Campaign Standard
Hi all,We currently have a requirement where at the point of sign-up we need to somehow cater for anyone who is already in our marketing database.Currently our sign up form has an associated transactional message that triggers and sends the new contact a double opt-in email. The problem we have is if someone is signing up without realising that are already in the system.The transactional email only sends to new contacts who haven't received it before, so as far as the existing contact is concern...
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Re: Email KPI's in ACS bobbyjss - Adobe Campaign Standard
Hi David,The main discrepancy in the numbers is between the KPI's that are displayed on the delivery summary page vs the stats that are provided if you run a dynamic report.I have been working with one of the Adobe Campaign Support team and I've been advised that the software was designed to pull these numbers from two different sources. This seems crazy to me but I've been advised that to access the up to date, correct numbers you need to use the Dynamic reports.I need to test a new workflow, b...
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Re: Drop Down on Landing Page in Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
Yes it should be possible. We use the same functionality for our country field on a profile acquisition landing page.When a user chooses to unsubscribe, what is the next step? Does it link to the 'next page' or to an alternative unsubscription landing page?
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Re: Drop Down on Landing Page in Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
Are you testing this with a test profile or a live profile?If the former, have you also added this extension to the test profile schema?
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Re: Drop Down on Landing Page in Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
On the custom field that you have created, can you confirm if the default value is set to 'No default value'?
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Re: Drop Down on Landing Page in Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
Try adding an additional blank option. I suspect it's struggling with passing no value if you don't select an option.Add the following above the other options:*You also need to clean up the mark up and add the style tag back in. All of the following is rendered useless:0px="" 8px="" position:="" static="" width:="" 448px="" left:="" top:="" background-color:="" fafafa="" background-position:="" left="" top="" border:="" solid="" eeeeee="" height:="" 40px="" background-repeat:="" repeat=""
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Re: Drop Down on Landing Page in Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
Can you provide a code snippet of the drop down field?
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Re: Drop Down on Landing Page in Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
Hi Bableen,Does it work correctly if you select a country, then tick the checkbox and submit?
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Re: Get Rewarded! Announcing the Top User for March 2019 bobbyjss - Adobe Campaign Standard
My pleasure. Worth nothing though for next month that Amazon are a pain and you can't transfer a gift card from .com to .co.uk!
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Re: Get Rewarded! Announcing the Top User for March 2019 bobbyjss - Adobe Campaign Standard
Nice touch Pablo. High five to me!
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Re: Short URL bobbyjss - Adobe Campaign Classic
You have posted this in the Adobe Campaign Standard forum.
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Re: Email single click opt-in bobbyjss - Adobe Campaign Standard
Unlikely Richard if you are only targeting personal email addresses.We generally run into the problem with large financial organisations - their networks are very hot on emails with images and links to avoid phishing. A nightmare to develop email layouts for!
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Re: Email single click opt-in bobbyjss - Adobe Campaign Standard
Dependent on the type of audience you are sending to I'd be careful on using a single tracking log to be the sole basis of an opt in.We send to various professional services firms, and many of them have strict networks that canvas all of the links within our emails before delivering the email to the individuals inbox. Because of this the tracking logs report a click on each of the links for certain people when in actual fact the individual may not have actually clicked on any of the links with t...
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Re: ACS - automatic deleting tracking & delivery logs (contact history) bobbyjss - Adobe Campaign Standard
Let me know how you get on Dom.We'd much prefer for the logs to extend longer than 6 months so if this is a possibility I'll also pursue it.Cheers,Bob
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Re: ACS - automatic deleting tracking & delivery logs (contact history) bobbyjss - Adobe Campaign Standard
I believe this is standard now for the platform. When we initially adopted ACS the term used to be longer, but since GDPR has come into play they have reduced it to 6 months.You could set up a scheduled workflow to export the data on a monthly basis and then use that data outside of ACS to store all logs if you need to reference history older than 6 months.
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Re: Transaction JSSP bobbyjss - Adobe Campaign Standard
Hi Quentin,You have posted this in the wrong forum. This is specifically for Adobe Campaign Standard.
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Re: ACS - automatic deleting tracking & delivery logs (contact history) bobbyjss - Adobe Campaign Standard
All tracking and delivery logs are now deleted after 6 months.
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Re: How to Extend Package definition Schema bobbyjss - Adobe Campaign Classic
You have posted this in the Adobe Campaign Standard Forum.
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Re: Exporting Data from a List - Adobe Campaign Standard bobbyjss - Adobe Campaign Standard
To export a list you need to have an SFTP server available or an AWS account. You are unable to export a file directly to your local machine.Once the file has been exported to the SFTP area, you can access that file and save a local copy if required.In terms of the fields you need - You specify these within the extract file activity.
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Auto Updating an Audience Count bobbyjss - Adobe Campaign Standard
Currently we import a large number of stand alone lists into ACS and save these as an Audience (Type: List).When you go into each Audience, it has a number count, and a 'Count Date' listed. Unfortunately that 'Count' number doesn't automatically update - it's a static number that relates to the original number of a list. The count date seems to update each time that audience is used for a mailing, but by looking at it, it suggests that the count number, would relate to the count date, which is n...
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Re: [ACS] Extending Broadlog bobbyjss - Adobe Campaign Standard
Hi Kevin,Can you give an example of exactly what you are trying to achieve?
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Re: Adding profile count as additional data element. bobbyjss - Adobe Campaign Standard
I've noticed the count function is available if you add Additional data to a query from an alternative data schema, but I'm not sure how to make this work for the native(profile) schema.We'd find this functionality useful too so I'm keen to find out if it's possible too.
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Manually Setting Default Values bobbyjss - Adobe Campaign Standard
In the Load File activity it would be very useful if you could set your own default values for fields within the 'Column Definition' tab.Currently every time we load a new list and refresh the file structure, all of the field values within Column Definition are reset to the default settings, so every time we need to manually go in and set one of the fields to an Integer type, and set another field to convert all values to lowercase (for the email address).This leaves scope for user error if anyo...
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Re: Test Profiles - Custom Attributes bobbyjss - Adobe Campaign Standard
If you have added custom fields to the profile scheme you can do the same for test profiles.Once added, populate that field in a test profile and the personalization should work in the proof.
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Re: Email KPI's in ACS bobbyjss - Adobe Campaign Standard
Bumping this in the hope someone from Adobe can help.
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Selecting an Existing Draft Delivery from a Workflow bobbyjss - Adobe Campaign Standard
It would be very useful if when adding an email activity to a workflow you could select an existing draft email, rather than having to create an email from scratch every time. So for example when it brings up all the template options, it also has a tab for 'Drafts' and lists all emails in draft format to select from.We often create a draft email outside of a workflow, but then the original request changes and we have to re-create via a workflow.
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