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Submissions are now open for the 2026 Adobe Experience Maker Awards
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  • 2025/08/27
                                       Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personali...

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  • 2025/07/15
    There’s a new way to renew your Adobe certification, and it’s the most streamlined process yet.All you have to do is pass two short renewal modules (about 15 minutes each), and your certification will be renewed automatically for two years.You will be notified 90 days before your certification expir...

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  • 2025/06/18
    June' 25 release notes Check out what's new and updated in the latest Adobe Customer Journey Analytics product release update: Release Notes   New capabilities Analysis Workspace left panel no longer opens and closes on hover: The left panel in Analysis Workspace is used to add things like component...

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  • 2024/08/23
    We're seeing inflated adobe entries than GCM clicks and not sure why. How can we see entries onto the page even though we don't have clicks to the ad? We are looking at the cmpid (placement id) level. We're noticing some cmpid with a few clicks and 100+ entries and some cmpid with 0 clicks and 100+ ...

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  • 2024/08/23
    Hi, I came through a scenario where the "Entries" shows numbers but the visits are zero. When looking at the overall numbers , the entries seems to be disproportionately high which impacts bounce rate calculation. (as we calculate Bounces / Entries )Can anyone shed light on why there are entries cap...

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  • 2024/08/22
    Why is this error occurring? [Error code]Please submit this error id to Adobe Client Care for further diagnosis: 6584b252-db75-4b0c-bab6-50f23c976038Please submit this error id to Adobe Client Care for further diagnosis: c1579a39-932a-4787-bc49-325804061a8 

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  • 2024/08/22
    @EricMatisoff @EricMatisoffFED @Jennifer_DunganI was looking at your Adobe Analytics for Dummies Cheat Sheet and the last sentence says:"One final timesaver is to open a single metric in Calculated Metric Builder, as shown at the end of the following figure."However, I'm still unclear how to open a ...

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  • 2024/08/22
    I know that CJA merges events dataset but does it work the same with profile datasets?

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  • 2024/08/22
    Our company has dozens of report suites, since then we have consolidated and moved to few VRS suites and we're considering deleting the old report suites but wanted to confirm that those old report suites are not in any use before we actually remove them. What is the best way to do this? thanks!Bran...

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  • 2024/08/22
    Hello All,Let me try to explain the scenario;Traffic Source of our website says - Typed/Bookmarked= 45%, Other Websites=42%, Search Engine=11% and Social Network=2%. As per our promotional activities the highest contributor should be Other Websites not the Typed/Bookmarked. We are running different ...

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  • 2024/08/22
    Need to store getVisitNum in an event for this i followed below steps 1. copied getVisitNum plug-in code and pasted in adobe analytics extension -> custom code editor2. created new data element (Session count)--> custom code --> add code return getVisitNum()3. in Rule --> event8 = Session count test...

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  • 2024/08/21
    All, I am new to Adobe, and I would appreciate your help with the following:  Do you know how I can define bounce rates in CJA? Specifically, if I want the definition of a bounce to be similar to that of GA4: Bounce rate is the number of bounced sessions divided by the total number of sessions over ...

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  • 2024/08/21
    If you're looking to make a shift in your career, or you're a student trying to discover your future career, this panel-styled webinar is for you! Come learn how to break into Adobe Digital Experience, see what type of roles are open in this field and ask questions live to experts in Adobe Journey O...

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