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  • 10/15/15
    If I run a Return Frequency Report with a data range of 1 day the counts for visitors and visits are identical for all time frames except for 'less than 1 day'.If I run it for a 2 day date range then the counts for visits and visits are identical for 'less than 1 day' and  '1 to 3 days'.Not sure wha...

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  • 10/15/15
    I'm finding a discrepancy between data retrieved with a tracking code versus a segment.I'm looking for tracking codes containing the text string "aggr". If I use the typed-in filter box on the Tracking Code Report, it returns what I would expect.I need this quite often, so I set up a segment that su...

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  • 10/15/15
    Is there a way to change the persistence of 'original referring domain' in SiteCatalyst? My understanding of this metric is that it persists forever (as long as the cookie remains active on the user-end). Is there a way to set the cookie to expire after a certain time threshold?

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  • 10/15/15
    Hello,I'm running a PPC campaign and have it completely tagged.  I pull my stats through Campaigns>Tracking Code, and then identify my cid's to get order and revenue data.When pulling data from Traffic Sources>Search Engines - Paid though, the order and revenue data is much lower (about 40% lower).I...

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  • 10/15/15
    Hello SC nation.I have had a lot of trouble building Segments correctly. I want to figure out what segment traffic statistics is to be attributed to a channel, Search, Direct, Referral,Social.I've set up segements using Hits, Referrer type = Search Engines and etc. However I have also worked with cl...

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  • 10/15/15
    Hi, We use SiteCatalyst for reporting and Tealium as the tag management system.Recently Google Chrome 37 was released. We see a general uptick in bounce rate, visits, orders, revenue in Chrome 37 as compared to Chrome 36 in SiteCatalyst.It is as if all metrics (negative or positive) are reported in ...

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  • 10/15/15
    Hello,I am trying to create a custom report grouping multiple pages, but I still want the detail by individual page.  For example, I need to pull all page views for any page that contains the string 'HealthAnd%' where % is a wildcard. I'd like to set this up as a custom report that I can come back t...

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  • 10/15/15
    I wonder if someone can help,is there any documentation anywhere that shows how to change various aspects of MetricDim Dimensions ? e.g. What are the format options, offset, scale etc.Also how do you create one of these  ? Would be really useful to have more explanationThanksMark

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  • 10/15/15
    In SiteCatalyst:1.iPhone (and possibly other phones) by dimension ‘Mobile Device’ are reported incorrectly.For example a sample report for visits for a few days on our site shows:Apple iPhone 1315685Apple iPhone Simulator 12Apple iPhone 5 3Apple iPhone 4S 1‘Mobile Device’ does recognize versions, bu...

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  • 10/15/15
    I am having trouble with my time-based metrics (avg. time spent) when I pull it in using Report Builder. Excel seems to take it out of the HH:MM:SS format and makes it a number. So when I run a report with the Avg Time Spent metric in the Adobe Interface, the correct format is displayed but when I r...

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