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Submissions are now open for the 2026 Adobe Experience Maker Awards
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  • 6/9/25
    Hi there, We have a connection built in CJA with some datasets linked to it: Dataset 1 - Person ID: identityMap<primary>Dataset 2 - Person ID: identityMap<ECID> With this configuration, we found out we are breaking sessions in dataset 1 when users log in and Email is considered as Primary ID. In ord...

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  • 6/8/25
    In the Adobe analytics report, we observed that for some mobile app users, we are seeing huge spike in the Video Views numbers. Its like within 1 minute seeing 900+ video views. It was random and happening very few times in a month. It was not bot activity but due to bug in the the mobile app.I want...

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  • 6/8/25
    Hello.I am receiving a daily report in pdf format as a report builder for Adobe Analytics. Today, I received the report in Excel, not in pdf format. With the warning below"The transition to adobe acrobat format was not completed within 15 minutes. This resulted in the file being in its original form...

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  • 6/8/25
    Hi Team, There is a requirement regarding Launch implementation, It is to fire an 'eventx' after every session is complete for a visitor. The above eventx should only fire when :a) event : userUpdateand b) user is logged inAnd we need to fire this event consistently after every session provided the ...

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  • 6/7/25
    I am attempting to submit GDPR request but the portal I use to do so (privacyui.cloud.adobe.io) no longer exists. I have confirmed that this is the data privacy portal Adobe advises using https://experienceleague.adobe.com/en/docs/audience-manager/user-guide/overview/data-privacy/data-privacy-reques...

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  • 6/5/25
    Hi,We are using the Opt-in/Opt-out feature of AEP WebSDK, where the consent is stored in the kndctr_<ORG_ID>_consent cookie at the domain level. However, we have cookie banners implemented at the subdomain level and even at the country-specific level, which is causing some challenges.For example, we...

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  • 6/5/25
    I'm trying to create an Email Open Rate metric and have it as a percentage.  This is what I've done so far but it's just showing it as decimals.  How can I get it to show the decimals as percentages e.g. June 2nd as 44% and not 0.44.  Thanks in advance   

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  • 6/5/25
    Hi Team,We’re currently implementing a strict Content Security Policy (CSP) in our web application, and we’ve encountered an issue where Adobe Analytics scripts are being blocked unless we add 'unsafe-eval' to the script-src directive.However, our security guidelines specifically aim to avoid 'unsaf...

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  • 6/5/25
    Curious question, is it possible to get a number of Visits between two conditions/events happen.   Let's say the a user comes to the website through a campaign click-through and an eventual conversion that can happen n Visits from that. Now, ideally we can create a calculated metric to calculate an ...

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  • 6/4/25
    All of the scheduled Data Feed Jobs failed for me on 19 May 2025.I got to know from fellow data feed users from other org as well.Although, it was easy to re-run and fix it. (Send the data for that particular day again)But, is there an official statement about the root cause of this issue?

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