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Bumping a previous question I posted--if anyone has knowledge on this? When I apply a non-default attribution model to a metric counting specific events, and I apply it to a Web Page dimension (or any dimension), and select last touch, I notice that the grand total count is different than the row am...

This deep dive explores what OpenAI Atlas means for your Customer Journey Analytics implementation and how to prepare for an AI-driven future where autonomous agents power most web interactions.

Hi, I'm looking to use a custom metric and apply attribution settings to it, but the non-default attribution settings only work on metrics within the Data View. How do I create a metric within Data View that is counting distinct dimension values, so that I can apply non-default attribution settings ...

Hi all, When I apply a non-default attribution model to a metric counting specific events, and I apply it to a Web Page dimension (or any dimension), I notice that the total summary number is different than the row amounts combined. How do I make sense or interpret these numbers, relative to the att...

Description - The derived fields UI to grab and persist a URL query parameter, for instance UTM parameters like "utm_source", "utm_medium", etc. seems rather counterintuitive, at least I have not managed to set it up successfully to assign a utm_source grabbed on pageA to pageB.  Which functions to...

Is the Data Preview in the Segment builder in CJA an estimate? Or is it an accurate count of People? Please see screenshot.

Learn how strategic Data View configuration in Customer Journey Analytics transforms raw customer data into tailored insights for marketing, product, customer experience, executive, and operations teams without duplicating data or creating analytics silos.

Hi, Does anyone have clarifying info on the ingestion limit entitlement for CJA packages? Does ingestion include events that were added then deleted in both CJA Connections, but also in AEP data lake (e.g. file reinstatements)? I understand that the rolling window only affects usage, not actual inge...

Hello, I wanted to experiment with the Logic Group container. I basically replicated segmentation grouping used in the documentation, but my container is only showing the standard Person, Session, Event container settings. Am I doing something wrong here?

Hi all, Wondering how Journey Canvas or Fallout visualization treats journeys with touchpoints that have the same timestamp? There is a use case to understand how many people open, click/unsubscribe after an email is sent, but the email events are timestamped to the disposition date--meaning each se...

Hello, is there a way to limit a freeform table such that only the first 10 (or 25, or 50--basically, any number you define) shows? I'm not talking about clicking on the number that controls the number of rows shown. Is there any sort of filter I can create such that *only* the top 10 ranked results...

Hello,I'm currently working on an analysis on Cart Abandonment rates and I'm trying to isolate Cart IDs which match the following conditions:The cart (represented by the Cart ID) is comprised of only a single item, andthe item = a specific value (in this case, Product SKU = Professional Membership)T...