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CJA | Currency Conversion Error

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Level 2

Hello everyone,

I have created a derived discount field at the product level to convert the value to negative. The field works as expected, but when I select the option to convert the currency to see the discounts in dollars (because I have information from several countries) in the project, I encounter an error. Has this happened to anyone else? Does this currency conversion option not work for derived fields, or do you have any idea what it could be?

Note: I have already done the conversion for negative values and it also works well.

Thanks, everyone.

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1 Reply

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Employee Advisor

Hey, @Danieltapias18, I think the best would be to log a support ticket in this case. With the help of error ID the support team can check what exactly is happening in the backend.