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SOLVED

CJA Workspace isn't showing a Data View

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Level 3

We're currently building a couple of prototypes for CJA as we start a migration from AA.  I have set up the Web SDK calls, and can see data being sent into the data set.  I've then set up a connection in CJA and I can see that data is being pulled in (when doing Derived Fields I can see values in there).

 

But my Workspace isn't showing the Data View in the drop down.  What would cause Workspace to ignore a Data View?

 

As part of the prototype work I've set up two other data views in the exact same way, and they are both available.  It's just the most recent one that isn't.

 

Any suggestions?

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1 Accepted Solution

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Correct answer by
Level 9

Hi @Ben_Step ,

You should be able to view and use this data view for reports given that you have the right access for it. I'll suggest to check following,

  • Make sure you have the access to this data view through Data Views Access Control.
  • If this data view was created recently then it may take some time to appear in the list of available data views for report, you can wait some time and try refreshing the page.
  • Try to load all data views using "Show All" option at the bottom of data view selection drop-down.

Cheers!

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3 Replies

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Level 3

Data View config:

2025-02-17_16-38-42.png

 

Data View drop down in Workspace:

2025-02-17_16-39-11.png

  

Avatar

Correct answer by
Level 9

Hi @Ben_Step ,

You should be able to view and use this data view for reports given that you have the right access for it. I'll suggest to check following,

  • Make sure you have the access to this data view through Data Views Access Control.
  • If this data view was created recently then it may take some time to appear in the list of available data views for report, you can wait some time and try refreshing the page.
  • Try to load all data views using "Show All" option at the bottom of data view selection drop-down.

Cheers!

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Level 3

Today as if by magic the data view is showing, so all good.

 

It took about a week to appear in the list.  Maybe it needed a certain amount of data to come in before it appeared, and as it just me testing it there aren't many events coming through,