Product Communities

As someone whose priority is helping you get the most out of Workfront, I want to make sure we're delivering the resources you need to succeed. I'd love to hear how you prefer to receive enablement, tips, and best practices via this 5-minute survey. Survey ends: Friday, March 7th Take the survey now. Your feedback will be anonymous, but incredibly valuable in shaping our future programs. Thanks in advance for sharing your thoughts!

CRM Synch Stats Dashboard   I’m happy to share a long-anticipated feature that be made available to our valued customer who use our Native Marketo CRM Synch Connector. It’s a new dashboard that provides key statistics on CRM synch data over a period of time.   Key Features This dashboard provides a host of key data points to Admins as noted below: See hourly synch volumes of all objects over the last hour. Details on the actual count of objects in the backlog with estimated backlog processing time. View the backlog the status and see which objects synch volume is normal or growing. Timestamp as to when the volume was established, and when the next fetch time will be. Ability to manually refresh the data to provide the most up to date view.         The Backlog Trend tab provides a graphical view of the synch volumes over the last 5 days.   Every object that is enabled for CRM Synch can be tracked within this dashboard. Backlog data is updated every

  Important Notes: Two Flavors of Express: Users with access to an Enterprise license will see their allotted entitlement inside Marketo. Others need not fret. Quick Actions like resize and crop are still available. Access to Adobe Express requires IMS Migration: To access the new editor, your Marketo Engage instance needs to be migrated to Adobe IMS (Identity Management System). Edit via the New Email Editor and Design Studio Old Editor is still available:  The legacy image editor will still be available for use.  These features went live on Feb 14th, 2025. Feedback Survey form: Open until March 1, 2025.   Hello Nation,   I am extremely excited to announce that you will soon be able to edit your images inside Design Studio using Adobe Express through releases in Marketo Engage and Adobe Journey Optimizer B2B Edition.    The integration provides the following key benefits: Faster turnaround times for quick image changes or the creat

January '25 Release Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   Customer Journey Analytics templates: You now have the option to enhance your Journey Optimizer reports by leveraging Customer Journey Analytics templates. This new feature allows you to streamline your reporting process with pre-designed templates tailored to your analytics needs.   Please find the detailed information around the new capabilities and improvements here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

As of June 7, 2023, improved Bot Reporting is now available in Workspace. Adobe has now introduced a ‘Bot name’ dimension shows the names of bots that were detected using Bot rules. These rules can be default IAB rules, or custom bot rules that your organization configures. It is helpful in cases where you want to learn more about what bots are visiting your site, or which bots generate the most traffic.  The Bot Name dimension is an Adobe provided component. Using the Bot Name dimension, you will see the names of the bots detected or custom bot rules supplied. Bot Name should only be used with Bot Page Views and Bot Occurrences. If this dimensions is used with any other Analytics metric, no data will result because it is unassociated with normal customer-based data in Analytics. Data processing for Bot Page Views began between February 26 and March 10, 2023; as a result, any reporting window prior to this date will not have data. The Bot Page Views metric shows the number of

Hello Journey Optimizer Community, We’d love to hear from you! Your experience and feedback matter to us, and we’re inviting you to participate in the Adobe Journey Optimizer Adoption Survey to help make your Journey Optimizer experience even better for you. Whether you’ve been using Journey Optimizer for a while or are just getting started, your insights will help us refine and improve our offerings in ways that truly benefit you.The survey is quick and straightforward, but its impact will be significant.   Take the Survey – click Survey Link   Why Share Your Feedback? Make an Impact: Your feedback directly shapes the future of our products. Voice Your Thoughts: Share your honest opinions, suggestions, and concerns. Be Heard: We're here to listen and act on your input. Thank you in advance for sharing your valuable thoughts and for being an integral part of our community. Together, we can enhance the Journey Optimizer experience for everyone.

Release 8.6.4 January, 202   Check out the details about what's new, general improvements, fixes and compatibility updates in this latest Campaign v8 Release here: Release 8.6.4 General improvements Campaign application stability has been improved during delivery analysis in the context of an Enterprise (FFDA) deployment. This release comes with improved and strengthened FFDA architecture mechanisms, including key management, staging, and data replication. New technical workflows have been introduced for the Enterprise (FFDA) deployment. These workflows replicate delivery and related data by centralizing parallel replication requests on corresponding tables. These workflow start with Replicate nms. A new Enable watchdog supervisor to keep workflow running permanently option is now available in the workflow properties. When this option is enabled, workflows automatically restart after an error occurred. The restart happens every

Delivering images in Next Generation Image Format is a foundational step towards accomplishing better Google Core Web Vital score for LCP (Largest Contentful Paint). Customers who adopt Dynamic Media Smart imaging across their web properties, do not get flagged in Google LHS tests recommending the usage of Next Gen Image formats. Dynamic Media automatically optimizes assets to avif/webp(next generation image formats) that result in faster image load time without compromising quality. Collectively, our customers save 13 Thousand TB of bandwidth every month by leveraging Smart Imaging.If not already, please evaluate Dynamic Media Smart imaging and let it handle the complete task of delivering next generation image formats for you.Enabling Smart Imaging is now Easier than Before!Please note that Smart Imaging is now available for all Dynamic Media customers (except for Dynamic Media Hybrid).To start using Smart Imaging, append bfc=on, or dpr=on,dprValue, or network=on, or a

Streamlined Navigation The Table of Contents provides clickable links that allow users to quickly navigate through different panels and visualizations within a dashboard. Previously, dashboard viewers had to scroll through the entire dashboard to gain an understanding of its components. This often made it challenging to get a high-level overview of key insights. With the Table of Contents, you can instantly see and access the major sections of your dashboard. This improves usability, especially for complex reports with multiple panels and visualizations. High-Level Overview at a Glance One of the most significant benefits of the Table of Contents is its ability to offer a structured, high-level view of your dashboard. For example, if your first Freeform table provides an overview of '2024 Summary Numbers,' this will appear at the top of the Table of Contents. Beneath this, you’ll find an indented title representing the name of your initial Freeform table within the Freeform panel. This

Hello Interactive Webinars Maybe you have heard about it, or you saw an announcement, but you just didn’t have time the check it out. Whether you run many webinars or have never run any before, don’t ignore this new addition to Marketo Engage.  All Marketo Engage instances have this capability for at least 12 events with up to 500 participants! What is truly unique about Interactive Webinars (IW) is that it is built into Marketo and does not require integration setup, seamless access to interactions like questions and answers, surveys, polls, downloads, and participation. The native integration with Adobe Connect manages event creation, scheduling, registrations without the need to call webhooks, build in wait steps, and plucking data from custom objects. Let’s jump in and explore a little more.   What Are My License Details? No matter what license you have, you have at least 12 events with up to 500 participants and 6GB of storage, which resets on the anniversary date of yo

  ADLS is starting the next round of beta tests for our Business User Credential Exam program, this time focusing on Experience Manager Assets. We need to have as many people as possible complete the beta exam within the beta period, so we can ensure the exam is accurate and fair. Participants can be the first to earn this new credential and get a ready-for-sharing virtual badge.   ABOUT THE EXAM  The Adobe Qualified: AEM Assets Digital Librarian exam is designed to assess a candidate’s knowledge in organizing assets, managing assets and their metadata, distributing and locating assets in the DAM repository, and using workflows to manage business processes in AEM Assets. The exam is rigorously developed and professionally administered to provide a highly respected Digital Librarian credential.   This is a business user credential: however, candidates of all skill levels are desired for the beta exam, as this will all

Survey for AEM Community: Can you help us out? We want to talk to everyone who contributes to the experience creation process, both within and outside of Adobe Experience Manager. You can help us improve our product by sharing your experience with the experience creation workflow in this 10-minute survey and inviting your colleagues to do the same.   We are particularly interested in hearing from team members involved in strategy, project creation, content creation, review, and approvals, and analysis. We know that supporting AEM users involves understanding the full workflow that takes place outside of the application-- but we need your help to talk to your colleagues. Please take this survey and/or forward it to your colleagues: https://www.feedbackprogram.adobe.com/c/r/aem-content-experiences-survey (Survey will be open through the beginning of the new year)

We need your help! The Customer Success team is looking to partner with at least one customer for an event/panel discussion sometime in February (timing is flexible) on the topic of How to get Executive Buy-in/Support for Workfront. If you are willing to share your experience and real-world successes on how you were able to secure executive buy-in for Workfront, let's chat! Send the team an email at csatscale@adobe.com if you're interested or reply to this post and I'll DM you directly!  

Details The features in this release focus on Experience Manager Assets and Site innovations and include the following: AEM Assets: Assets Interface Extensibility​ Content Hub Asset Rendition Availability​ Dynamic Media: New rendition panel​ Dynamic Media with OpenAPI advanced ​image modifiers & presets​ Dynamic Media Delivery Report​ AEM Sites: Updates to Edge Delivery Services with ​Universal Editor in AEM Release Overview Video Watch the comprehensive release overview video to get an in-depth understanding of the enhancements brought by AEM 2024.11.0. Seed Q&A Please use this thread to ask questions related to this release. See all the Previous Releases here and Current Release Notes here.

Hope everyone is doing well and gearing up for 2025! Our September webinar (“Unveiling latest Dynamic Media innovations”) generated requests to get access to the EDS page that showcases Dynamic Media capabilities, to enable easy reuse in your respective EDS webpages. We took that feedback and sharing with all of you the same. Note – Dynamic Media capabilities showcased in the EDS page, can also be leveraged in any channel experience, across platforms. EDS site : https://aem-dynamicmedia-demo--dm--hlxsites.aem.live/travel-hospitality/wknd-trvl-homeGit repo : https://github.com/hlxsites/franklin-assets-selector/tree/aem-dynamicmedia-demo/blocksGDoc: https://drive.google.com/drive/folders/1HCCHRWp4HJIXW_cUv5cRDQ5DzzqiZsXT?usp=sharing Hope you find this useful and can help you unlock even more value with your Adobe and Dynamic Media investments. In addition, also sharing recordings from the November Dev Live session, that talk more about Dynamic Media cap

Hello Adobe Analytics/Activity Map Users,   The Activity Map v3 extension is now available. It is released September 2024.   Take a look at the Current Adobe Analytics release notes here: https://experienceleague.adobe.com/en/docs/analytics/release-notes/latest?lang=en   To download the Activity Map v3 extension, Navigate to Tools > Activity Map > Download Activity Map

Adobe is migrating all Marketo Engage subscriptions and users to the Adobe Identity Management System (IMS). Read through this blog to understand what Adobe IMS is, why it’s important to migrate, what the typical timeline for migration is, and what resources are available to support you in your migration journey.   What is Adobe IMS migration?   Adobe is enhancing how you manage your Adobe Marketo Engage subscriptions and users, bringing increased productivity to you and your organization. By migrating to the Adobe IMS, your Marketo Engage instance will now be on the Adobe Experience Cloud Interface, sharing the same navigation look and feel of Adobe Experience Cloud applications and services.   Why are we asking customers to migrate to Adobe IMS?   Adobe is continually investing in its IMS architecture as part of its broader Experience Cloud vision. Moving to Adobe IMS ensures that Marketo customers are aligned with future developments and can benefit from upcoming

Details The features in this release focus on Experience Manager Assets and Cloud Service innovations and include the following: AEM Assets: New Pricing and packaging for AEM Assets with Assets Ultimate & Asset Prime AEM Cloud Service: Forward logs to more destinations Pipeline-free URL redirects for business users ​ RDEs support Config Pipeline YAMLs​ Interactive AEM Developer Console Release Overview Video Watch the comprehensive release overview video to get an in-depth understanding of the enhancements brought by AEM 2024.10.0. Seed Q&A Please use this thread to ask questions related to this release. See all the Previous Releases here and Current Release Notes here.

 Hi everyone, remember that huge release that went out for Federated Audience Composition in July?!!  Well, we have some enhancements to let you know about!Federated Audience Composition continuously delivers new features, enhancements to existing features, and bug fixes including:CompatibilityWith this new release, Federated Audience Composition is now compatible with the systems listed below.Databricks supportYou can now establish connections to Databricks databases through Federated Audience Composition. Learn moreSupport for secure access to Snowflake through AWS PrivateLinkSecure access to your external Snowflake data warehouse through private link is now supported. Note that your Snowflake account must be hosted on Amazon Web Services (AWS) and located in the same region as your Federated Audience Composition environment. Please contact your Adobe representative for assistance in setting up secure access to your Snowflake account. Learn moreAmazon Redshift Ser

October' 24 release Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Email Content Locking: Journey Optimizer now allows you to lock content in email templates, either by locking the entire template or specific structures and component. This allows you to prevent unintentional edits or deletions, giving you greater control over template customization, and improving the efficiency and reliability of your email campaigns. Code-based experiences in journeys: With the Code-based experience channel, Adobe Journey Optimizer allows you to do advanced personalization and testing for any of your inbound properties, enabling seamless delivery of tailored experiences across diverse touchpoints such as web apps, mobile apps, desktop apps, video consoles, TV connected devices, smart TVs, kiosks, ATMs, IoT devices, and more. The Code-based experience channel is now available in the journey canvas. We

Workfront Admins, I want to hear from you!    Share your thoughts on Workfront Resource Management: challenges, successes, and tips. Your feedback will help shape programs to improve adoption and usage.    Book a 30-minute call with me to discuss your experience. I'm part of the customer adoption team, and your insights will inform my next programs.   **09/16/24 Update: All slots have been filled. Thanks for your interest and stay tuned for future feedback opportunities!   I'd love to hear from at least 10 Admins this month to make sure I'm heading in the right direction.    Drop a comment below if you have questions. Thanks so much for being willing to share your time and experience. 

I’m happy to announce a that the current Native Marketo <-> SFDC CRM connector has a new update to the background synch which is now built on a modernized tech stack and will be available very soon.   What’s Changing Although the core functionality remains basically the same, this new version offers greater efficiencies in terms of speed and increased reliability. This version applies to the incremental ongoing background synch and not the initial bootstrap synch which is performed when customers initially setup and run the integration for the first time.   All standard entities like Lead, Contact, Account, Campaign Opportunity will be supported with this version. Other Salesforce entities like Custom Objects, Tasks, PMCF, Events and Activities are soon to follow in another up-and-coming release. Benefit As we know, bulk updates using Trigger Campaign Flow Steps have been a constant challenge triggering Salesforce platform errors like Lock Rows and CPU Timeout errors. W

Adobe Real-Time CDP Monthly Global Releases September 2024Here is a summary of the Real-Time CDP product releases. Click on the many Experience League documentation links of each feature or review the release notes: Adobe Experience Platform Release Notes (updates coincide with monthly release). Destination Workflow Enhancements - Available for all Real-Time CDP tiers including B2B, B2C and B2P customers in Prime and Ultimate editions.Destinations are pre-built integrations with destination platforms that allow for the seamless activation of data from Adobe Experience Platform. You can use destinations to activate your known and unknown data for cross-channel marketing campaigns, email campaigns, targeted advertising, and many other use cases.New or updated functionality includes:Destination Activations - Mapping Field Drag & Drop  -  You can now change the order of the columns in your CSV exports by dragging and dropping the mapping fields in the mapping step. The o

Overview   This Dashboard will provide a view into a customer’s overall average weekly Activity Usage over a 52-week time period. Daily Activity data is aggregated into weekly buckets and presented in an easy to ready bar chart. A custom date range selection will be added in future releases.       It will also provide the ability to hover over a specific week and display a popup text to show the actual count of Activities that specific week.         Average weekly Activities are a good indicator of how much marketing that is being performed as it represents Activity Types which are counted on actions taken against a Marketing Event. Some examples are when a Lead opens an email or clicks on a landing page link or enters data in a Form. There are other Activity Types that are generated systematically for example when a Trigger Campaign is executed with a flow step to send a Lead to a CRM.   Benefit   Having a view into Activity counts i

Want to know what your team is up to? We built this dashboard to give you insight into your direct reports’ work and play (time off). From understanding your team’s workload, to viewing the projects they own, to analyzing cycle time, there is a lot of valuable data to be uncovered. This is sure to be a crowd-pleaser with your managers!A few things to note:The reports on the dashboard have been built to support the needs of a wide audience and it is likely that you will need to change filters, views, and groupings on some reports to better meet your organization’s needs. All these reports contain a filter that provides results for the logged in user’s direct reports in Workfront. You may not need all the reports, so feel free to remove them.  All reports have tags in their descriptions for searchability: #peoplemanager Finally, we recommend making copies of these reports before editing in case you want to go back to the original reports. This dashboard