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GIF images render as static JPEG in AEM Guides output (animation lost). GIF images added in AEM Guides are not rendering as animated images in the output. Instead, they are being converted to static JPEG renditions during rendering. ​@DivrajSingh  I would appreciate a prompt response on this issue. Thanks

Hello, I am curious to know if there is a way to tell Marketo not to overwrite certain field values an a SFDC picklist field when syncing to Salesforce? Specifically, when it comes to records that already exist in Salesforce, but did not exist in Marketo prior to a form submission. This is consent related and we want to ensure an explicit opt-in or opt-out value is not overwritten with an “unconfirmed” value.For instance, a net new person submits a form and does not check the consent checkbox on the form, so the value pushed from the form to Marketo is “unconfirmed”. In Salesforce, a record already exists with this email address and the value on the SFDC picklist field is either an explicit opt-in or explicit opt-out value. How can we ensure the explicit opt-in/opt-out value in Salesforce is not updated to the unconfirmed value when the record is synced from Marketo to SFDC?

Created a question by mistake. Admin please delete this question.

I'm sharing in case you run across this issue or have a solution. I've run across an issue with migrating classification rules containing custom text values. If the old rule contains a rule type of Regular Expression and a custom text value in the "To" field, the regex does not migrate. I open the rule in the new Classification Sets interface, go to Rules, then click Migrate. The migration completes but the rule screen is blank with the message “Drag and drop a function to get started”. The original rules are missing. (There is no "try and migrate again" option.) Ok. So, I needed to manually rebuild the rules. (If there had been a lot of rules, that would have been a burden.) I rebuilt the rule, saved the rule, and activated it. Some days later, I checked the report and the report did not show the expected custom value but showed "Unknown" instead. After a week, it still showed "Unknown". I then changed the new rule to use $1 instead of the custom value. I checked the report and that w

Hi All,I am hoping someone across Application Design reads this, because it does not fall into the topics in the list, but is more across the whole Experience Cloud Product.Recent changes have made it so that ALL links pasted into applications, such as Email or Microsoft Teams, just say “Adobe Experience Cloud”. Previously when sharing an AA or CJA report - or a link to a Marketo program, it would be more definitive. This makes it hard for the receiver of links to know what each link is for. Screenshot from Microsoft Teams of a Marketo link.   With recent changes, and I have especially noticed with migration of Marketo to Experience Platform, it is very hard to identify which browser TAB I have which application open in. I use multiple applications and have them all open at the same time - AA, CJA, AEP, Marketo, Admin Console. But the favicon is all the same. Can you implement different colours on the favicon, or some other visual identifier, to make it easy for me to switch between a

Hi all,I'm building an integration where Marketo sends a webhook payload (via Mulesoft) every time a lapse-related email goes out, and the payload needs several fields from a Custom Object called lapseDetails.From this thread I know CO field tokens don't resolve in webhook payloads — only {{lead.X}} and the standard namespaces do. The two known workarounds are: (1) copy CO data to lead fields via Change Data Value, or (2) have the webhook receiver loop back via REST.Where I'm stuck:Option 1 has a race condition. Producers can have multiple lapseDetails CO records insert concurrently (one per policy lapsing). Each insert fires its own campaign run for the same lead, and the flow needs a 1-minute wait (for an OAuth token). Both concurrent runs write to the same lead fields, so by the time the webhook fires, only the last CO's values remain. Both webhooks ship the same payload — one CO gets archived twice, the other lost.Question:Is there a Marketo-side pattern for sending the specific tr

Lets assume I have labeled data with labels: X , Z , K , A , DUser has only assigned labels: X , ZDoes this this mean that user only sees X , Z attributes in personalization window?

Hi, I am currently limited to custom form validation to test this out. I am attempting to ensure that only specific values are selectable from a multi-drop down control based on the queue topic. After testing it out, I saw that it seems the custom form validation is not returning the value of the queue topic ID, even though it is a field I can use in the formula. Has anyone seen this or tried it?

Hello. I am attempting to run a report on users in sub-groups. Is it possible to group a report by Sub-group, and within that group show each user’s last login date? Also, is it possible to group by users who have logged in the last month, while having another grouping showing everyone else?The end result should be a report that shows all users, grouped by sub-group with their last login date displayed. Has anyone accomplished something similar to this? Any help would be greatly appreciated!

Hi, I am currently working AEM 6.5 on premise project. I would like to incorporate LLM visibility scans into our CI/CD pipeline.So far I have found LLM optimizer. Do you know if LLM optimizer provides some API that we can call during our automations tests?Alternatively there is AI Content Visibility Checker chrome plugin. Do you know how it calculate visibility metric? 

There is a streaming segment with condition - AttributesInclude First name equals latencyEvents(Include audience who have at least 1 Any event where (Event Type equals latency.ingested) ) and occurs in last 10 minute(s) Scenario 1 - event ingested first - no qualificationafter 2 min profile ingested - imediate qualified to the segment.--Scenario 2 - after 10 min from first event ingestion the Profile got exited from the same segment.qa) IS THIS EXPECTED? I have not ingested any event or profile attribute during this 10min.--Scenario 3 - after the profile got disqualified from the segmentEvent ingested again without altering profile attributes - re qualified qb) IS THIS EXPECTED? Just event is ingested and the profile attributes from previous ingestion stays as it is. Can some one give answers to qa and qb with supporting adobe documents.    

Hi All, I am getting the below issue - For the same commit id in Adobe Git, I got the deployment failed the first time but succeed the second time. Build #1 - 22:27:04,861 [main] [INFO] Downloading from digital-mvn-build-dependencies: https://pkgs.dev.azure.com/cantire/_packaging/digital-mvn-build-dependencies/maven/v1/io/netty/netty-bom/4.2.15.Final/netty-bom-4.2.15.Final.pom22:27:05,126 [main] [ERROR] [ERROR] Some problems were encountered while processing the POMs:[ERROR] Non-resolvable import POM: The following artifacts could not be resolved: io.netty:netty-bom:pom:4.2.15.Final (absent): Could not transfer artifact io.netty:netty-bom:pom:4.2.15.Final from/to central (https://repo.maven.apache.org/maven2): status code: 429, reason phrase: Too Many Requests (429) @ line 1169, column 25 @ 22:27:05,126 [main] [ERROR]   The project com.projA.aem:projAweb:1.0.0-SNAPSHOT (/build_root/build/projA-aemcs/pom.xml) has 1 error22:27:05,127 [main] [ERROR]     Non-resolvable import POM: The foll

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I took the AD0-E559 Adobe Marketo Engage Business Practitioner Expert exam last week and passed, but I’d like to review which areas I answered incorrectly. Does anyone know if there’s a way to access that information?

Hi Experience League Community,   We are troubleshooting an issue with AEM Universal Editor in an Edge Delivery Services project.   The copy/paste functionality for components between pages was working before, but it recently stopped working. Authors can open and edit pages in Universal Editor, but when they try to copy a component from one page and paste it into another page, the paste action does not complete as  expected.   We have started reviewing Author logs and browser network traces, but we are not yet sure which area is most relevant to investigate.   We would appreciate guidance on what else to check, for example:   1. Universal Editor component definitions, models, or filters  2. Edge Delivery Services Configuration Service settings  3. Site/repository/branch configuration  4. Author permissions or access restrictions  5. Browser/network requests involved in copy/paste  6. Known limitations when copying components across pages or language/site branches  7. Any relevant Autho

Hi I have a project where the project-level schedule is set to A.At the user level, the assignee has a schedule set to B.The project is configured with "Consider user time off in task durations" enabled.My understanding is that for a task with this setup (one task, one assignee), the task start and end dates would take both schedule A and schedule B into account.In other words, if schedule A includes US holidays and schedule B includes UK holidays, the task would start on a day that is not a holiday in either country.However, in my testing this does not seem to be the case. Am I misunderstanding how this works?

Looking to see if there are any users in the Greenville, South Carolina area to create a local Workfront User Group.

After a promo email went out, we got a huge spike from Microsoft-based IPs. I believe we got about 300K UV in 4 hours, so it’s likely from their email scanners. This seems like an old problem that is popping up again in 2026. Does anyone have a way to mitigate reporting this traffic as UVs? We’re using Cloudflare, but they even bypassed that.

We are preparing assets for migration and need to deactivate and delete assets and folder that aren’t referenced.Is there an automated to do this, including reporting on the assets deleted and retained?

Hello AJO Community,According to https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/audience-qualification-events , there is a potential lag of 30min for Streaming Audiences to enter journeys with the Audience Qualification node and if you need real-time entry, a unitary event should be used. But what about Edge Audiences with the Audience Qualification node? Does that not allow for real-time journey entry or is there a similar lag there as well?

Hi Team,I know Marketo has a process for handling feedback loops when spam complaints are reported by ISPs. However, we also include a distribution list on emails sent through Marketo, and we occasionally receive automated responses indicating that a recipient is no longer with the company or that their email address has changed.I wanted to understand the recommended approach for handling these cases. Is there a way to automate the processing of these notifications, or should they be managed manually? For example, should we unsubscribe/remove these records from the data depending on their response?, update the email address when a new one is provided, or follow a different process?I’d appreciate any feedback or best practices you can share.Regards,Akshat

When i switch to target mode from edit mode , i am not able to see the style system (Paint brush) icon to select the styles from my style system. This is across all of my components and i dont want to make so many changes now. I tried including those options at dialog level in separate styles tab using<styletab                        jcr:primaryType="nt:unstructured"                        sling:resourceType="granite/ui/components/coral/foundation/include"                        path="/mnt/overlay/cq/gui/components/authoring/dialog/style/tab_design/styletab"/>but even that style tab in dialog goes missing when i use target mode.Even when i use some styles in edit mode and then go to target mode to target the component , then also my default universal styles which were applied in edit mode before targeting the component are being removed.Can someone help me here? I dont want to change all the components now, need some universal solution.

When specific property is not explicitly deifned under config.publish.dev, the system automatically merges/inherits the property value defined under config.publish. Steps to Reproduce:Create a configuration with few values under config.publish.dev. Create a configuration with the same PID as defined earlier under config.publish, and update the values, include new property which was not defined as part of config.publish.dev. Deploy to cloud dev environment. Observe that the dev environment uses the value from config.publish while there is existing configuration file for config.publish.dev without any vlaue for the new property.This issue occurs on all runmodes.As per this document https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/implementing/deploying/configuring-osgi#runmode-resolution,There is no property-level merging between runmode specific folders for the same PID. AEM selects only one configuration which is having most matching runmodes.Please l

I have some content fragments defined in a project folder. I then went to the configuration manager and created a policy that enabled content fragments models in the configuration folder then also enabled GraphQL as well. I then applied that policy to my parent folder for assets, where I planned to create the content fragments. I was then unable to see my content fragment models when I tried to create a content fragment in that folder or child folders that were set to the default inheritance. When I moved my models to the global folder (I don’t think this should be the resolution) I could then see my defined models.I would prefer to do this correctly and use the content fragments in the project folder so they can be added to source control without affecting other configurations.What could be a reason that I am not able to see the project specific models, but I can if see the models in the global folder. Again, I followed the directions on creating a policy to allow the project models.

 Today I sent an email campaign with an A/B subject line test which used three different subject lines and used 100% of the audience as the test. I am looking at the activity log of people who clicked the email but the program is not linked under campaign name, nor is the program named as it is in Marketing Activity. Why is this?