Product Communities

Hi, How to track conversions i.e form fills from specific emails without using UTM parameters? I am looking towards creating a single report/smart list/trigger that could track all form fills coming from specific engagement programs/email programs? Appreciate the help. Thanks!  

Can the descriptive text field be enhanced while building the form? , I should be able to style the descriptive text by changing its color and making it bold for user.Is there a way to bring the descriptive text closer to the field, or is there an alternative solution?"  Workfront View  - 1)  Need to remove the space Highlighted in RED.  2) so i can  bring  the “Descriptive text field-with the text”  closer to  “Text with formatting field”3) Also, is there a way  to use style/color in “Descriptive text field-with the text”Please advice if you have alternate solution,

Hi, I am calling the payloads via webhook to post data from marketo to our internal server. I tried using webhook but when using field token inside webhook payload and run that webhook it is giving error 500 says json is not correct. can you please check the screenshot and error and help me what i am missing here? 

Hi Team,We are currently trying to understand how the throttle limits are being utilized across different journeys.For example:Let’s say we have defined a throttling rule of 200 calls per second. Our system is triggered by a custom action across 10 different journeys. If one journey receives 300 calls per second, it will consume all 200 available slots, and the remaining 100 calls will either be discarded or queued. As a result, the other 9 journeys will not have any slots left due to the exceeded limit.We would like to identify:Which journey received the 300 calls per second?Which journeys were impacted and did not receive any slots?Do you know of any method or API that can help us pull these logs or provide visibility into this usage?Thanks in advance for your help!

Hello I have a general question regarding the presence of more than 1 email address which could be in an array under a specific object.  Let's call them primary and secondary for this use case.  These email addresses would not be part of the email namespace but named value pairs. Using a journey within AJO, I should be able to select both the primary and secondary email address for a profile which qualifies for a journey, correct?  This would result in at lest two email send events upon the profile and could have 0..N opens. Please confirm if this understanding is correct? 

Hi all, I have an interview on Adobe Experience Platform for the deployment in AEP project and I am a fresher. Can you please help me what I need to prepare? What kind of questions will be asked by the client?

Hi, I've checked with my IT department about the recent Workfront Microsoft Outlook Integration Changes announcement. As it stands now, we will lose the functionality of the Workfront Outlook add-in when Microsoft fully disables the legacy exchange tokens. Are there any plans for Workfront to update the Workfront Outlook add-in app to updated authentication so the Outlook add-in still works?Thanks

Hello, I'm trying to run a report on how often a choice is selected on a custom form. I think there are two pieces I need help with: The calculated field I'm using to try to 'count' the choicesThe report grouping and chart I'm trying to make Custom FormI have a Checkbox field type, any user can select as many options that apply:I've added a calculated field with the following formula:{DE: Defect Reasons}Which now tells me what options have been selected:ReportThe goal of my report is to inform me how many times a checkbox option is selected, but for some reason, I can only use the Grouping 'Task > Calculated Defect Reasons' This is causing the chart to count the full string of choices, rather than the individual choice. Not the most helpful when there are many tasks put into the report: Is there any way to make a calculation that does individual counts of choices? And how could that translate into a Report chart? 

Hello Community, In the AMS Dispatcher configuration, OPTIONS requests are denied in the `security.conf` file to mitigate potential attack vectors. I understand this configuration was implemented around five years ago, likely in a response to a vulnerability at the time. I would like to ask if someone could shed light on the specific vulnerability that this rule was intended to address and if it still persists in modern version of HTTPD. The reason for my inquiry is that we have a use case involving requests with the `Authorization` header. As a result, the browser sends preflight requests, which unfortunately get blocked at the Dispatcher tier due to this rule. Would it still be considered unsafe to allow such preflight requests, or has the underlying risk been resolved in recent updates to the HTTPD server? Your insights and recommendations would be greatly appreciated. Thank you in advance,Rustam

Hi there, Just wondering if there's any official time expectation on when a file is uploaded via Data source FTP upload, versus via Data Insertion API. For example, if I upload a file / submit through Data Insertion API, how long can I expect to see the data show up in AA reports? Thanks. 

Hi, I created an audience with enrichment data. One field is type "string", the other field is "integer". When I create a condition rule on the string field, AJO correctly validates the syntax and the flow. However, when I create a condition rule on the integer, with a typecast, the condition validates, but the flow complaints about a type mismatch error:Condition on integer field (validates):(toInteger(@readAudience{ProfileFieldGroup.nr_travels})) >= 6Flow error: Anyone any idea on what's wrong?FYI, the condition must be integer comparison, I can't use string (lexicographic) here.

Hello Community, I am working on uploading files from marketo form, for this purpose i used uploadcare but wanted to know is there any way through api integration were we can upload directly to Google drive. Thank you 

I am working on the conditional checks and have added the attributes from Schema using AdvancedMode and the expression doesn't pass through the journey. The same attribute when used with SimpleMode and adding a condition to check the values of the expression equals to "Y"(String) works well. Have anyone experienced issues with modes?

Dear Community,I hope you're doing well.I am currently facing an issue with the One-Click Unsubscribe URL implementation in Adobe Journey Optimizer. Despite following the standard setup steps, the unsubscribe link does not appear to be functioning as expected.Could you please assist me in identifying the cause and guide me on how to resolve this issue?Any insights or recommendations would be greatly appreciated.Thank you in advance for your support.Best regards,Karthikeyan Sakthivel

Hello All,Currently the below cookies are getting collected even before the user provides his consent through the one trust cookie banner . This is working due to the configuration in the AEP web SDK extension which is In - collect events that occur before the user provides consent preferences. How can we modify this setting via the custom data element option so that these cookies will occur only after the user provides his consent on the one trust cookie banner.   

Dear all.  Most of the change types present in the Journal Entry reports are easy to understand (such as "add" or "edit"), however I must confess it's not clear to me how to interpret the change type "Digest". I've heard it would be related to comments, but could not verify this in the Workfront documentation.  Also, for some unclear reason, I can only seem to get "Digest" entries in reports from recent periods, like the last 30 days or so. Older period reports have zero entries of that type.  Any further info will be much appreaciated. Thanks.Marco

I created an email in the new designer, but would like to have it as an email template. Is there a way to accomplish this?

Is there a way to access profile data on the front end ? Something like user.profile_property == 'some value' ?  

After migrating tags from /etc/tags to /content/cq:tags, The tag suggestion functionality in the TagsField is no longer working. Below are the steps I have already taken as part of the migration and troubleshooting process:Migrated all tags from /etc/tags to /content/cq:tags as per Adobe’s recommended guidelines.https://github.com/AdobeDocs/experience-manager-65.en/blob/main/help/sites-deploying/all-repository-restructuring-in-aem-6-5.md#tagsVerified that the tags have been correctly moved and are accessible under /content/cq:tags.Updated tag references where applicable in content and configurations.Performed re-indexing of all tag-related indexes, including:cqTagLucenecqPageLuceneRestarted the AEM instance to ensure all configurations were refreshed.http://localhost:4502/mnt/overlay/cq/gui/content/coral/common/form/tagfield/suggestion.0.10.html?root=%2fcontent%2fcq%3atags&query=outdoor&_=1749560005247    @arunpatidar  

Hi,   We currently have a Marketo and Zoom integration via launchpoint. But because Zoom does not allow you to organise two webinars at the same time we want to integrate a second Zoom account with Marketo via a launchpoint. It did not work and we found this on the Zoom FAQ pages:    'Important: Only 1 Zoom Launchpoint should be created and used for a Zoom account. Creating additional Zoom Launchpoint services will invalidate previous Zoom Launchpoint services and cause associated programs to not work properly with the integration.'   Has anyone else got experience with this? And if so - how did you integrate two Zoom account into one Marketo instance.   Many thanks, Greg

Hi,I would like to determine the duration between a user viewing the product section and subsequently clicking on the product card, assuming that both the product section viewed event and the product card click event are being captured. The objective is to calculate the time difference between these two events. Could someone kindly advise on how this can be accomplished within CJA?

Hello ACS professionals, I need to send a transactional email that includes product details. The landing page is hosted outside of Adobe Campaign Standard (ACS), and the information is passed through an external API. When a user fills out a form containing product details such as the product name, code, etc., I need to send a confirmation email that includes the product information. However, I am unable to map the product details into the transactional email because they are not recognized as dynamic fields, even though I have added these fields to the Data Structure section in the Event Configuration. How can I do this? Email details are like this:Your Product DetailsProduct type: Product name: Model/Product code: Date of purchase: 

Hi @parthasarathy Need your help for understanding below points in Adobe campaign classic. 1.Can we define a string length greater than 255 characters while creating a schema or configuring during data loading activity?2.if we are using a predefined filter, incase if there is a change in targeting dimensions will the predefined filter work?3.What is a delivery variable?4. In data loading loading activity what is the necessity of sample file and upload a file from the local machine? what error we can encounter if either of it is worng? 

Hello everyone, I am still pretty new to ACS and is encountering an issue on plain text. I understand different ESP will have different renders and I have run into this issue of plain text alignment. On the plain text editor, I have aligned it to what I want it to be. However, when I send the proofs, all else looks fine except for the plain text version. There are 2 scenarios I ran into. When I make a slight edit on the plain text, save, exit the editor and revisit the plain text version on the editor, all the inline spacing are removed and I have to hit enter to create the necessary spacings again.Most of the time this scenario only happened to a line of text followed by a URL in the next line. Same thing when I aligned the URL to the next line with enter but when the proofs came up, both the text and URL are in the same line.Does anyone have any magic to solve this?

For those of us in marketing operations who are wired to crave efficiency, governance and time-saving techniques, Marketo Engage tokens have always been a critical part of our process. Until recently, tokens could be created at a local (program) level or at the folder level within Marketing Activities. Fast forward to today, in addition to still having your tried-and-true local tokens, you now have the ability to create instance-wide tokens that can be applied across any program or folder!  You can add and edit global tokens by going to the Admin tab, navigating to the left-hand side navigation tree and clicking My Tokens. Here you can drag, drop and edit token types, names and values to your liking. Note that you have to have admin permissions to access this.  These tokens will now be available to use in any program when navigating to the program itself and clicking on the My Tokens tab.             &