Product Communities

I need documentation/Guided steps for whatsApp integration with Adobe Campaign Classic. As I have started with the POC for it. I want to first understand what components needs to be created for integrating this channel for communication. Any leads would be a great help. Thanks in Advance !!

Hi Community,I'm currently using Adobe Assurance to validate AEP events in a React Native application connected to the QA environment. While the Assurance tool successfully connects initially (and the device shows as connected), I encounter the following issue:After a few minutes, Assurance disconnects automatically without any user interaction.Once disconnected, AEP Edge requests stop appearing in the Edge view.To reconnect, I must completely close and relaunch the app, which is disrupting QA workflows.I've already confirmed the following:Assurance is started via AEPAssurance.startSession().All required AEP SDKs are installed and initialized correctly.The app is sending Edge events (AEPEdge.sendEvent) successfully while connected.Logging is enabled, but no specific errors are seen prior to disconnection.I suspect this may be related to WebSocket timeouts, app backgrounding, or platform-specific lifecycle handling in React Native.Questions:Is there a recommended way to handle auto-reco

Is there a way to identify or segregate over 100 Adobe Launch properties based on whether they use only Page view-level tracking or also include Custom Tracking (such as clicks, form submits, or custom Events)?

In RTCDP you can activita in three ways. Do you think that such a division makes sense (Third Party Channels)?1. Profile - streaming 2. Audiences - batch 3. Datasets - batch ?

 seeing unexpected behavior when using the Core Image Component v3 in AEM 6.5 with editable templates and style policies.Issue:When opening the style policy menu on the image component, multiple policies appear to be enabled.Clicking on a policy can cause the menu to move or shift to another part of the screen.Selecting and saving a policy seems to have no effect.The issue is not page-specific and only seems to affect this component.Additional Notes:This issue seems isolated to the Image component (v3)—other components like Text work as expected with the style system.The template policy and style settings are correctly configured with multiple styles under the component policy.Behavior is consistent across multiple templates and pages.Expected Behavior: The style policy menu should behave consistently with other core components.Changes made through the style system should be retained and reflected on the component when the page is

Hi, We are looking for an option/feature to integrate firefly within component(ideally dialog) for authors to utilise the feature to curate content. Any suggestions/scenarios implemented would be of great help. Thanks Kind regards,Kiran Buthpur

Hi All,I need your help to clarify some of the questions i had? Could any one take some time and explain?Any way we can get to use the Adobe Experience Platform tool for practice?What options are available for accessing the AEP tool to practice and gain hands-on-experience?Thanks in Advance! Regards,Saikumar.

I have the same table set up in 2 diff report suites. One of the report suite is global which has everything and another is a subset of the global. Both should be collecting data for our homepage. When I pull in 1 homepage url in both report suites, I am seeing minor discrepancies (~5%) between # of pageviews and clicks when I use the 2 diff report suites. Is that expected and why? If not, is there something we need to update in our set up?

Hi Team,We recently moved one web page to AEMaaCS from AMS while rest of the pages are server from AMS environment, we used Akamai redirects to handle this scenario because we want to migrate page wise instead of whole website at once.The issue which we see now on the web page which is rendering from AEMaaCS, the analytics call on page load is not fired in a normal browser but works fine only in Incognito or In-Private windows.We are caching HTML, CSS and Client Libs JS at CDN, but we have explicitly excluded ACDL and Launch URLs from CDN cache./etc.clientlibs/core/wcm/components/commons/datalayer/acdl/core.wcm.components.commons.datalayer.acdl.lc-bf921af342fd2c40139671dbf0920a1f-lc.min.js 

Does AEM Edge Delivery support SEO?

Due to some issue in the website, page view event (image beacon) is firing multiple times from the page. So Adobe has any mechanism in place to exclude those duplicate page view events? 

While migrating a large set of data—around 4k+ values—within a specific record type (having various Id's, business areas..) from one Workfront sandbox (Sandbox2) to another (Sandbox1), specifically in the Planning area.Is there a recommended way to bulk import these values into the same record type in the destination environment? I’m aware of Kick-Starts, but I’m curious if there are any best practices, limitations, or alternative tools (like Fusion or API) that others have used successfully for this kind of migration.Any guidance or examples would be greatly appreciated!

Hi There, I am looking to grant access for a user/group to project after an action performed in Workfront via fusion. Is it possible possible through Workfront modules or should I use HTTP module. If its http module, please help me with api calls/queries.  I am also looking to remove access after an action in workfront, please help me with your thoughts. Thanks in advance.

how to run adhock query to get the response using query services API ? I see create query and run scheduled query api, but i dont see running adhock query to get the result in response.i m referring this page for API detailshttps://experienceleague.adobe.com/en/docs/experience-platform/query/api/queries

Is everything from AEM Assets natively available in AJO? Do you need to 'tick' some boxes?How that works?

Hello!I have created a custom request form and I need to track the age of the request to determine how long the request has been open. I want the start of my clock to be from a date entered in a specific field on the form to the current date or today's date. This calcuation will continue to change so was trying to use a wildcard but can't seem to find the right calculation formula. Does anyone have a calculation they have written or guidance on how to create this calcuation so I can calculate the age of my request from a specific date field to the current date?  Thank you for any help or guidance! 

Hi Team , We have a field at opportunity level which is a custom field and we want to display that value in the body of the email , when we use velocity script in the email script token with that value it gives us 35000.0 , but we would like to display as 35,000 . Can you help me how this can be fixed ? 

I have access to many instances of Workfront used in our enterprise. Is there a way to choose which instance opens on initial login?

How to add Adobe Analytics tracking for emails in an AJO journeys? In the html. 

I have >200 Groups and we are adding Group Admin. to assist with adding users. I can't see a way to bulk add these 2 members to the Group Admin. area of the Group but can quickly add the groups to their user profile. If they are members of the Group with Group Admin. access will they be able to add users to those Groups without being considered a Group Admin. at the upper level of the Group? Is there anyway to do this short of opening each Group and adding the Group Admin.? Thank you in advance for any thoughts or past experience.=D

Last night we were migrated to the "unified shell". This morning our Group Administrators can no longer see the "Project Preferences" menu in Setup. It's possible this was the case prior to last night, but it's definitely a recent change. Is Project Preferences now only accessible to System Admins? Was this an intentional change? Are any of you seeing the same thing?

Hi Workfront Community, I'm setting up project Status values in a new org, and I've dragged and dropped them (in Setup) in the order I wish to see them when on a project, but they are not appearing in the correct order.  Not sure if this matters, but since you can't delete or hide the standard statuses "Current" and "Planning", I renamed them. This is the order I want This is the order I'm getting (but don't want)  Any idea why this might be happening?Thanks,Nick 

Hi all, We're looking to update some of our task reports to include a column that displays the user that assigned that task, I feel like there's probably a very easy way to do this but I'm struggling to implement it. Any suggestions?

Hello Nation,We recently got access to beta of Advanced BI Analytics. I cannot find anywhere how to subscribe to the report to receive the table regularly sent to my inbox. Like I used with RCA reports in Analytics.I saw somewhere it being mentioned it should be possible, but I must be blind or really missing something. Thank you

Hi All,i am using file transfer activity to joload file on server , file is getting upload on specific path but it is first creating folder with file name then folder contains that specific , i just want to place file directly on path without creation of parent folder, how i cam resolve it .