Product Communities

  We had a great session at our Chicago office as we hosted the AEM Midwest Chapter's 9th meeting in the community! Held last Thursday, 9/18, we enjoyed deep-dish pizza (a real Chicago treat!) and beverages and had a great discussion with other partners on a topic that everyone's talking about: AI.    Although I was the main speaker that brought the topics, there were plenty of questions from our attendees including Eric from Huge, Jake from Bounteous, and Celinah from Perficient. That made the discussion both collaborative and informative, which is exactly what we're trying to achieve with these meetings.   👉A couple of Highlights from what we discussed: Everyone is eager to explore the possibilities of using Agentic AI, particularly with Sites Optimizer and LLM Optimizer Everyone has a wish-list of items they'd like to see incorporated into practical use of AI Assistants in Cloud Manager Generative AI is a super-cool feature, and seeing it incorporated

Hi Community, Is there a way in the RTCDP UI or Query Service to see what audiences an attribute is a part of? Thanks!

Hello!  We are trying to setup a new custom field, or check if the system can provide this, to track the date that a project's planned completion date changed on, our goal is to be able to review logs of when these changes occur in a project. Eventually we will want to use this field to provide updates in another fusion scenario that post an update in the project with what the date changed from, what it changed to, and when it changed so that we can historically track these changes. However, if we can export or report on specific system change information we would not need the Fusion scenario for this, so we'd like to see if it's possible without fusion.  I was able to pull a report on plannedcompletiondate changes, however since our projects are setup by Start Date they aren't being captured because the changes are being driven by the task durations in the project template not changes made to the actual plannedcompletiondate. Due to Fusion scenarios we ha

I need expert input - we develop multipage court forms that on the last page have three buttons, Print, Save, and Clear. These buttons are in the footer of a master page. We have them set to Visible (Screen Only), but they show up in print. We don't want them to. Must we move them to content pages to achieve this?Thanks!

Hi ,Added some admin group to "Edit Closed User Group" In page properties permissions of specific page . Due to that that page and child pages not accessible to end user. Due to that permission CUG the page is giving 404 to end user however that page persists in publisher. I am curious this config is there long time and we use to do content update on that page, why this page breaks all of sudden. Kindly suggestAEM env: AEM as cloud service.  

I've been on this forum for a few years now, and I've seen the level of activity ebb and flow. Sometimes we have a lot of activity, other times you can hear crickets. But one of the things that I've learned about improving a community is that you need all of the voices not just a few. So, I want to hear your thoughts - what do you want to see in this community? What draws you to it? What are you hoping to get out of it? What do you want to see more of?   I think that we have a great thing here, the ability to connect with other experts from around the world, share ideas, tips and tricks, and learn something new. One of my favourite things is reading questions from others, seeing what kind of challenges different companies are facing. I'm drawn to this community because there are so many different opinions, people with different ways of doing things that can help you see a problem in a new light and find solutions. 

Hi all,  I have some irregular data from Sep 17 (JST) and I think that is caused from the attached issue (https://status.adobe.com/).The issue shows that "The Adobe engineering team reverted the data collection performance optimization change at 11:00 UTC on September 18, which prevented further unexpected values in Analysis Workspace reporting. " But I got some irregular data today (report suite and datafeed). The irregular data looks like only post-operated data and non-post data is good for me (that is, evar1 is good, but post-evar1 is not good). Does anyone have the same problem?   

I created two Rules in Data Collection. One first one fires when a video starts playing (Video Start). This is event 50. The second one fires when the video finishes playing (Video Finished). This is event 54.When testing, I noticed in the interact call for Video Finished/event 54, both event 50 and event 54 have a value of 1.  In the Video Finished rule, in the Web SDK Update Variable action, I only put a "1" on event 54. I left event 50 blank. I did not check the Clear existing value checkbox although I did try checking it and it didn't make a difference.  I'm concerned about the data/reporting for this event. Why does event 50 have a value (1) even though I didn't enter this value in the update variable action, and how can I remove it?

When I have a requested issue come into the "Intake column" of my board I move it to the "In Progress" column.  Once converted to a project, I disconnect from the request project and connect to the live project to complete.  Once I do that, it duplicates the issue and puts one back in the Intake Column.

Hi, We have a requirement where we need to migrate the custom asset workflow from on-prem to AEM as a Cloud. I explore the utility " GitHub - adobe/aem-cloud-migration" but when I executed the same it gave me below errorIt will be helpful if anyone has tried this utility and can share step by step guide.  TIA.

Assume I have the following setup:Two sites with both english and french content pages /content/siteAAA/language-masters/en/content/siteAAA/language-masters/fr /content/siteBBB/language-masters/en/content/siteBBB/language-masters/fr Site AAA was created first and all my page templates are defined in its conf folder. E.g./conf/siteAAA/settings/wcm/templates/best-productNow I also want to use the exact same page templates for Site BBBFirst challenge: how to make the variation language-aware In my "best-product"  page template, I have configured two experience fragments, one for the header and one for the footer. The path to include this from the page template is pointing to the english version/content/experience-fragments/siteAAA/language_masters/en/site/header/masterNow, both english and french pages using this best-product page template show only the english header XF/content/siteAAA/language-masters/en/buy-this/content/siteAAA/language-masters/fr/buy-thisBut m

When we search for a product related to our client's website, we receive options through Google's AI mode. When the AI presents links related to our client's site, we click on one and are navigated to the site. If an order is placed, this conversion is currently attributed to the 'Organic' channel. However, when users click on those AI-generated answers in Google search, the referrer only shows as google.com. Could anyone suggest how we can distinguish between 'AI overview' clicks and standard search clicks? Instead of attributing this traffic to 'Organic,' is there a way to attribute it specifically to 'AI Mode clicks'?

📢 🇮🇳 New AEM - India User Group Event coming up in just a few weeks!Join @Arko Mukherjee, @divanshug , and @Pranay Rajput for their upcoming user group meeting, "Cloud Manager Unlocked: Behind-the-Scenes & Game-Changing Features for AEM Teams." They will explore behind-the-scenes architecture, new features, and real-world patterns to help your team deliver faster, safer, and smarter results.Details: Wednesday, October 29 @ 5pm ISTLocation: VirtualRSVP: https://aem-augs.adobe.com/aemug-india-chapter/

Join Adobe Champions @vengadesh66  , @divanshug, and @aanchal-sikka for an interactive Adobe User Group session where we unpack the end-to-end content supply chain. In this session, we’ll explore real-world use cases and walk through the complete journey of content — from authoring and collaboration to management, distribution, and performance tracking.   We’ll cover the key tools and integrations that make the supply chain seamless, including: Content planning and creation workflows Asset management and approvals Automation and governance in content operations Delivery across channels with speed and scale Insights and optimisation for continuous improvement   Whether you’re a marketer, developer, or architect, this session will give you a practical view of how to orchestrate a modern content supply chain using Adobe solutions. Expect examples, and open office hours Q&A to dive deep into your own challenges.   Register here: https://ae

Hi, has anyone had any issues that prevent the custom HTML presenting for some returning visitors. It is working for me but not for our website developer. I'm checking their browser, making sure they are not incognito and if they have ever had the custom HTML. they have previously submitted 3 forms, so they should be adequately cookied. thanks

In my website , I see a race condition rarely when the user land on first load rarely i could see my web sdk page load rule is not triggering. So i created an rule checking whether the acdl, ecid and one trust is available and emitting an acdl event on its availability. But this rule checking throws a timeout error on a race condition first page load where it records a unique visitor but not the pageview.We are triggering that checking rule on acdl event pageloaded, but also throwing race condition and says custom code has been time out.Any help how this can be fixed.Note : Will this be caused as when acdl is pushed before launch library is not readyplease advise  

We are seeing a rise in 'generic android device' within Mobile Device in Analytics.And a decline on knowing the actual device make and model.Have Android devices stopped sharing the info to identify this, like Apple?Or is there some kind of issue.

RTCDP profile collapse due to shared devices represent some of the most complex challenges in the fields of Analytics and Personalization. Virtually every business leveraging digital platforms for personalization had to confront this issue at some stage.In simple terms, profile collapse occurs when two different users share the same device to browse a website—for example, family members at home or colleagues on a common office computer. Since both sessions generate the same ECID, the RTCDP identity graph links their profiles together. As a result, personalization content meant for one user may be incorrectly shown to the other.Here are a few examples of how profile mix-ups can lead to the wrong content being shown to users:A wife sees credit card offers meant for her husband. You start seeing hotel deals for a destination your colleague booked a flight to.       Adobe has introduced few workarounds to address this challenge, though each comes with its own set of advantages and limitati

Hi There, We have created a Custom Job Queue Configuration for a workflow model to control parallelism. However the workflow model has been created on Several instances using Workflow Model page, hence how do I get a topic name for that workflow model so that it binds to customized Job Queue Configuration. For example if Workflow Model name is ABC-Model then I used topic name as following  "var/workflow/models/ABC-Model","com/adobe/granite/workflow/job/var/workflow/models/ABC-Model/jcr_content/model","com/adobe/granite/workflow/job/var/workflow/models/ABC-Model" However it is not taking up custom job configuration while running, and there is no way I can find exact topic name. We just know that model is available as var/workflow/models/ABC-Model Any Help is appreciated

Hi, We have many security/groups created under PR and PN node, and we have added many users into those groups manually under both nodes. This is under use from many years, and also currently we are utilizing this for adding/removing people, but from past week we are facing a issue. We created a new group and checked same thing occurred. Issue description: The users are getting removed from the PN instance frequently. The created group is present but the users are getting vanished. This is creating a huge impact.But its working as expected on PR instance. So, please help regarding this. Thanks,Shreyas.  

My company was migrated to Adobe Admin Console this past February. I am positive I had the ability to delete user accounts from our Workfront environment, at least until this morning. I had a counterpart add a new user but entered a misspelled email address. She re-entered the user into the Workfront user system with the proper email address and renamed the first incorrect account as "Delete lastname". When we both try to click on "permanantly delete" we get an error message the says: ERROR User deletion is not available. If you want to delete users please useAdobe IMS instead.The first incorrect account is not represented in the Admin Console. I reactivated the account and still see no way to "delete" just remove, which puts me in the same situation.I contacted support and was told this is all expected behaviour. So if we mistype an email address we just collect a group of "deactivated" user accounts that we can not delete from our systems like an Admin might want to do?Has anyone els

Hi everyone! I just realized that we can't use custom tokens {{my.*}} in the Design Studio tab. I have over 200 forms in that section, and I need to add a field and a label to each one. What's the best way to do this, besides manually editing each form one by one? Thanks!

Hi, we are experiencing issues with one form that sometimes and to some users returns "Submission failed, please try again” error. I checked this blog and could not find two forms on the page. The website with the form is here: https://conscia.com/se/event/hur-bygger-vi-framtidens-datacenter-2/ The issue appears randomly to only some users (different browsers, different OS) and there is no pattern that we could identify. We have multiple other Marketo forms across the website, but the issue is present only on this form. We opened the ticket with support, but they have not come back to us yet. In case someone has any hints on what could be the cause of this error,  we would be very thankful to know. Thank you, Matjaž