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SatheeskannaK
SatheeskannaKAccepted solution
Adobe Champion, Community Advisor, UG Leader
Oct 31, 2025 3:17 PM UTC

@marzenaraDeduplication, a feature of Orchestrated campaigns in AJO, relies on a relational datastore for its capabilities and is not available for use in Journeys.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/orchestrated-campaigns-faq

Thanks, Sathees

4 replies

SatheeskannaK
Adobe Champion, Community Advisor, UG Leader
SatheeskannaKAdobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
Oct 31, 2025 3:17 PM UTC

@marzenaraDeduplication, a feature of Orchestrated campaigns in AJO, relies on a relational datastore for its capabilities and is not available for use in Journeys.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/orchestrated-campaigns-faq

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Thanks, Sathees
MarzenaRaAuthor
Level 2
Nov 3, 2025 8:02 AM UTC

@satheeskannak What My Administrator should do  -  I cannot see Orchestrated Campaign on my Sandbox.

 

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gengaipandi03
Level 4
Nov 3, 2025 2:55 PM UTC

it is license impact. so, you need to check with your CRM for the same. 

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