Product Communities

ACC has a long-standing bug where images inside MSO conditionals are not detected during content upload. The parser appears to treat the conditional comment wrapper as a standard HTML comment, causing any <img> tags within to be skipped entirely during asset discovery.Affected pattern:html<!--[if mso | ie]> <img src="https://images.emlcdn.net/cdn/..." width="640" ...><![endif]-->This becomes particularly painful when a template uses MSO image fallbacks for animated media (GIFs/video posters)  potentially dozens of images that all require manual intervention each deployment cycle.Current workaround (unacceptable at scale): Strip the conditional comment wrappers → upload → re-wrap. Completely counterproductive for templates with multiple fallback images.

  Hi folks,   NEW (and improved) as of March 5, 2025 3pm Mountain   With thanks to @sven-ix for this thought inspiring post, I am pleased to share this solution to the years-old "detect copy" challenge using a derivative work of my Targeted Auditing technique:   create a custom form (e.g. Project Genealogy, as below) that you will attach it to all Projects of interest; or if you prefer, skip this step and instead repeat the remainders on your existing common Project Custom Form(s) of interest add two calculated parameters ("Project Genealogy" and "Project Original Or Copy", respectively; both Text format) to the custom form save the form (so Workfront "knows" that those parameters now exist) set the NEW Project Genealogy formula as follows (and as below):     IF(ISBLANK({DE:Project Genealogy}) ,CONCAT("Created on ",{entryDate}," (",{referenceNumber},") as '",{name},"' by ",{enteredBy}.{name}) ,IF(CONTAINS(CONCAT(" (",{referenc

Hi Team, I was browsing a web page and found that some of the links are not functional on the page. Below are the screenshots for your reference:     All these are redirecting to Experience League Community homepage.  cc ​@jon_chen 

The Adobe Orchestrated Campaign Module (OCM) should allow filter criteria defined during the Build Audience step to be persisted and reused. Why is this feature important to you As an architect designing complex multi-step orchestration workflows, having to rebuild identical filters across different nodes introduces unnecessary friction, increases the time to value, and raises the risk of human error in audience targeting. How would you like the feature to work Once a user creates a filter in the Build Audience step, there should be an option to save or inherit this logic in subsequent Enrichment activities without manual recreation. Current Behaviour Filter criteria defined during the Build Audience step are not persisted or available for reuse in subsequent Enrichment activities  

In the Workfront UI, converting an Issue to a Project establishes a native resolving/resolvable relationship, and the Issue status is automatically driven by the Project status.In Fusion, the Convert object module:Immediately resolves the Issue Removes it from active queue visibility Does not allow control over timing of resolutionUsing Create a record:Allows delayed resolution But does NOT create the native resolving object relationship Prevents automatic status synchronizationRequest:Enhance Fusion to support:Creating a Project from an Issue using a template Establishing the native resolving/resolvable relationship Allowing control over when the Issue is resolved (not forced immediately)This would enable automation scenarios that match the native Workfront UX while preserving queue visibility and lifecycle control.Business impact:Prevents automation of intake workflows Forces manual conversion Creates inconsistency between UI and Fusion behavior

Hi,I’m hoping someone has some ideas for a custom form or report that will help show all assignees on a task when work is done by fellow teammates.  The team isn’t so thrilled with the “work is done button” as it makes it unclear to everyone else assigned (and this will always be different people from the team) who is done and when.  There are also issues that prevent us from duplicating the request for each user to have their own request assigned.   Any ideas on how I can get the assigned users a view on who is doing what?  Right now the only thing I can think of is a freeform field where they can update each other in notes what is going on that would be included in their view/reports.  However, they feel like this would be a lot of work and aren’t fully onboard with it.  Any other ideas I may be missing? Thank you!

Back in 2020 when I was at Etumos I took the time to document that new UI’s tree sort order which was included in this blog post. When trying to lookup the full list today I noticed that there are some characters that were overlooked in that blog and also one anomaly that was not documented. Enjoy!-,;:!?.'"()[]{}@*\&#%`^+<=>|~$000011aaab_____a_a*Note the oddity in “_a” not showing after “_” for some reason even though “a” is higher than “_” in the single character sort.

Our users would like to be able to select, copy and submit as new an issue directly from a dashboard or a report. We have a popular project report where we have the Converted Issue: Name for the project as a column. Users would like to be able to select that issue and copy it to submit as a new request after modifying some data. 

We have quite a bit of dirty data in our Marketo instance integrated with SFDC. While we establish internal alignment on deduplication logic to run via SFDC, we’d like a way to identify and segment Duplicates within our database. It seems the field “Duplicate Fields” is not available to be used within a segmentation. Could this please be reconsidered? Thank you, Raven McFarlane

A big round of applause to Kat Shondeck (​@KatSh1) , Project Manager, Office of Entrepreneurship and Commercialization, Penn State, for giving us a peek into how she’s built out Workfront for multiple teams and manages it all solo!  If you weren’t able to attend live, or want to revisit the session, you can access everything below.Session SummaryKat shared her experience as the sole Workfront administrator at Penn State's Office of Entrepreneurship and Commercialization, describing how she transformed Workfront into a multi-purpose operational engine to support over 50 people with limited licenses and diverse needs. She demo’d:How she streamlined financial requests and approvals Their strategic planning process and year-to-year reporting A system for tracking room rentals and payments, including a color-coded calendar Session MaterialsSlide Deck PDF (Kat’s notes are included as comments – you may need to download the file to see them) Webinar Recording  Additional ResourcesLearn more a

Dear AEP Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for April 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEP. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEP-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a look:Custo

Dear AEM Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for April 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEM. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEM-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.Start supercharging your problem-solving skills today by exploring our Top KCS Articles!Take a look:I

Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for April 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a l

Of course, after everyone reviews, it is realized someone was forgotten and we can’t edit the workflows!!  Would love the ability to be able to.

Journey orchestration has become a fixture in modern B2B marketing language. Most organizations will tell you they’re orchestrating journeys across channels, personas, and lifecycle stages.But if you look past the terminology, something doesn’t quite hold up.What’s often called “orchestration” is still, in practice, a sequence of campaigns — connected, yes, but ultimately linear. Optimized for engagement. Responsive to individual actions. And only loosely tied to how buying decisions actually unfold.That gap shows up in a familiar way: marketing activity increases, but opportunity progression doesn’t keep pace.This isn’t a tooling problem. And it’s not for lack of effort.It’s a design problem.We’re Designing for Activity — Not for DecisionsMost journey orchestration models still follow a predictable structure:A person engages → enters a nurtureEngagement increases → score increasesThreshold is met → handed to salesFrom a systems standpoint, that’s coherent. From a revenue standpoint, i

🌤️ [Virtual] Monday, May 4 @ 11am CST: "The End of Manual Metadata: AI-Powered Authoring in AEM​" with AEM – Southwest U.S. Chapter​🌤️ [In-Person] Wednesday, May 13 @ 4pm BST: "Unlocking AI in AEM: Agentic AI and MCP in Practice​" with AEM – London Chapter​🌤️ [Virtual] Thursday, May 14 @ 10:30am EST: "AEM AI 2026: Reimagining Experiences for Humans & Agents" with AEM – Women In Tech Chapter​🌤️ [Virtual] Friday, May 15 @ 5pm IST: “The Agentic AEM: Unlocking MCP for Modern Experience Management" with AEM – India Chapter​🌤️ [Virtual] Friday, May 15 @ 12pm EST: “2026 AEM Summit Insights & Networking" with AEM – DMV area Chapter​🌤️ [Virtual] Tuesday, May 19 @ 11am EST: “AEM Champion Application Office Hours”​ with AEM – Champion Office Hours🌤️ [Virtual] Thursday, May 28 @ 9am PST: “AEM Bay Area Kick-off: Summit Debrief & AEM Agents Round-Table”​ with AEM - Bay Area Chapter🌤️ [Virtual] Friday, May 29 @ 5pm IST: “From AEM to AI Answers: Brand Visibility with Adobe LLM Opti

Hi everyone,I’m new to the Adobe Experience League community and excited to finally join the discussions here. I’ve been exploring different Adobe solutions and trying to better understand how teams use Adobe tools to create more effective digital experiences and workflows.I’m particularly interested in learning best practices, practical use cases, and real-world tips from experienced members — especially around improving productivity, content management, and overall user experience within Adobe platforms.I’m still learning, so I’m hoping to gain insights from community discussions, shared resources, and expert advice. If anyone has recommendations for beginner-friendly learning paths, helpful documentation, or common mistakes to avoid, I’d really appreciate your guidance.Looking forward to connecting and learning with all of you!Thanks

Workfront adoption isn’t a one-time launch, it’s a long-term strategy. Because Workfront changes how work actually flows (not just where it’s tracked), teams are often shifting processes, roles, and long-standing habits. In this practitioner-focused session, featuring Carol Thomas-Knipes, VP, Creative Technology Operations at Citi (@thatdamladynyc); Daniel Clarke, Director, Adobe Workfront and Fusion Practice at EMMsphere (@Daniel_Clarke ); and Victoria Sellers, Associate Manager at Accenture (@VicSellers) shared how to design Workfront so people want to use it—and keep using it.Specifically, you’ll hear:How to design your Workfront environment for adoption from day one, including governance, templates, and user experiences Tips for standardizing intake and workflow so work enters the system consistently, moves efficiently, and provides leaders with visibility without creating friction for teams Practical ways to use automation to drive engagement and accountability A clear, actionable

Thank you to all of you for joining **L821 – Take-off with Fusion! Go from 0 to Integration in 90 Minutes** at Adobe Summit 2026. Below you'll find everything but the deck from the session.   To revisit the exercises at your own pace we’ve included the .json’s here that were used in the exercises and behind the scenes to populate the firefly generated images.  These can be imported into your Fusion environment by creating a new scenario-->going to the … menu at the bottom of the Scenario designer screen -->selecting import .json. Lab DocumentationFollow the full step-by-step walkthrough here:L821 Lab Workbook ## Questions?Drop them in the comments — the community and our team are happy to help. 

Sharing your experience on Gartner Peer Insights helps peers make more informed decisions.Take 10 minutes to complete an Adobe Marketo review on Gartner Peer Insights.👉   Submit your review here: https://gtnr.io/KP4I5JMZ7   👈Important details to keep in mind:Reviews are anonymous. Only your role, industry, and organization size are displayed. Updated reviews are welcome. If you submitted a review in the past and have new insights to share, login, update your review, and submit. Gartner will assess and may publish quality updates. Personal emails aren’t accepted by Gartner. Log in using your business email or LinkedIn. Be thorough in your answers.

Hi everyone,I’ve recently been spending time with the word puzzle Letter Boxed, and it made me think about how games that challenge creativity and structured thinking can actually relate to digital workflows and content strategy.For anyone new and wondering how do you play Letter Boxed, the idea is to connect letters from different sides of a square to form words while eventually using all available letters in as few moves as possible. It’s simple to learn but surprisingly strategic.Interestingly, puzzles like this feel similar to working within Adobe tools — combining limited elements creatively to produce efficient outcomes, whether in content design, UX thinking, or marketing workflows.I’m curious:Do you use logic or word games to sharpen creative thinking? Have you noticed problem-solving skills from games translating into your Adobe projects?Would love to hear how others approach Letter Boxed or similar brain-training activities!Thanks!

Description - Would like to have a description area to be able to apply information about how a calendar to provide information regarding a calendarWhy is this feature important to you - This would be a place where information can be provided on how to use the intended calendar, simple instructions about the different views and to provide some information for admin governance needs.How would you like the feature to work - Add description area that can be seen at the top of the calendar or can be added to the left navigation panel.Current Behavior: This does not exist.

Hey Marketo community! 😊I just dropped a post in the Certification Group for anyone prepping for the Marketo Master Architect Exam (AD0-E563), with some studying and test-taking strategies.I thought I’d share the link here too 👇Would love any questions or feedback from folks who have taken it or are planning to! Thanks!  

Hello!I have created a custom workflow activity called “Teams Alert” - this is a Campaign Classic v8 workflow activity that creates AdaptiveCard alert posts in any authorised Teams Channel or Chat. It’s designed to be used alongside the “Alert” activity, as an additional channel to notify end users:Simple workflow with the new activity Example of a Teams Alert created by the activityThe code is complete, fully open-source, and is available on my GitHub:https://github.com/mroshaw/CampaignClassicTeamsAlertActivityA full end user guide and deployment instructions are in the repository readme.Feedback is very welcome either here or via the issues tab in the repository.

A recruiter called me last month.She had an open AEM Product Manager role. Been open for 3 months. Plenty of applicants. But none of them understood the new AEM.Here's what changed —AEM isn't just a content management system anymore.Adobe just launched MCP Servers inside AEM — meaning developers can now use AI tools like Cursor, Claude Code, and Visual Studio to write, debug, and deploy AEM code without leaving their editor.They also launched LLM Apps — a capability that lets brands build experiences that live directly inside AI interfaces like ChatGPT and Gemini.Think about that.Your website content... delivered inside an AI conversation.AEM is quietly becoming the backbone of how brands show up in the AI era.But most hiring managers are still writing job descriptions for 2022.The AEM talent market hasn't caught up yet. The candidates who understand this new AEM? They're rare. And they know their worth.If you're hiring AEM talent right now — the bar has moved.Are your job descriptions