Adobe Marketo Engage

Hi,I am wondering if anyone knows a workaround to classifying an email performance report based on the program.Use Case: We have a number of default programs being used to send 'n' number of emails per program. Since each program may consist of many emails. It becomes difficult to gauge the overall program's email performance report when the reports are fetched as a workspace level. I am aware that we can fetch them filtered by program by such manual effort is not feasible while pulling all emails in a workspace.I wanted to check if we can pull a email performance report classified by program name when pulled for all emails sent in last few months/weeks. Looking for suggestions or workarounds.Thanks in advance,Nehansh

You have a robust multi-subscription model using Marketo Custom Objects, where each Subscription+Person combo has robust metadata about when somebody subscribed/unsubscribed, why, and how.   The boss goes, “Can we get a scheduled report of people who subscribed to any newsletter in the past month?” You know just what to do:   Then they throw in “Can we compare that to the 2 prior months?”   You almost say, “Sure” but decide to play around a bit. Then the uh-oh hits you. First, the between operator won’t work because it requires hard-coded dates, and this is to be a dynamic Smart List:   Next, you try to combine in past before and in past (like you would with person fields):   But that’s got a fatal flaw: each filter may be looking at a different CO record, i.e. a different newsletter!   This Smart List fetches people who: (a) have at least one Subscriber record with Subscribed At earlier than 1 month agoAND(b) have at least one Subscriber record with

window.postMessage and corresponding window.onmessage listeners enable secure communication between cross-origin windows, including IFRAMEs. The postMessage API is ubiquitous, used by popular JS widgets like media players (YouTube, Spotify), meeting schedulers (Calendly), chat popups, and forms[1].   Code in the main window listens for messages from these widgets and relays data to analytics dashboards, MAPs, and so on. To make the “secure” part a reality, it’s standard to check the origin property of every message to ensure it came from a known child window:[2] window.addEventListener("message", function(e){ if( e.origin !== "https://video.example.ly" ) return; // do lots of special stuff with e.data, like sending a Munchkin // "clickLink" event });   Browsers guarantee the origin of MessageEvents sent via postMessage will be the document.location.origin of the sending window. Can’t get around it: if an IFRAME at https://pages.example.com/some/lp.html uses window.pa

Hi! Recently we've added 3 new fields as constraints to a Salesforce Object called "Application", since then all the sync operations related to this object have resulted in everyone being skipped.   We've checked on Salesforce side and the fields are visible and the Marketo Sync user has all the necessary permissions, so in theory everything should be working. I've tried refreshing the schema but it didn't help at all.   Does anyone have any idea what could be causing this problem? We don't get any error messages, everyone is just skipped in any operation related to the Application object.    

I understand Marketo doesn't have lookup tables, but we can create a smart campaign to do a replace value.The problem is that currently I have ~300 values, and that list may grow. Also if we can figure out a way to do lookups, there are cases where we would use this for much larger data sets.Sanford Whiteman had posted a blog post related to a similar case I had, but being that I'm not a developer, I am not sure if this can be used to replace an existing value field or if no match in column A, simply ignore.The value I want to replace is a UTM Campaign that is brought in from our web visits, the problem is that in the past those UTM Campaign values were not standardized, so we have all sorts of values coming in that we would like standardized.I've created the translator values in an excel table, but wanted to avoid creating 300+ rules in Marketo smart campaigns if this could be done another way.I see ideas for lookups in the community for this, but apparently they didn't get enough vot

Hello!I was working on an engagement program and was wondering if my goals were possible. I have two streams, the first just contains a general email that everyone receives, the second contains five default programs with criteria for sending. Those default programs send an email if the person is a member of a specific program. However, someone in theory could be a member of all five of the specific programs for sending. I wanted the cadence to be a week and if you dont qualify for the first email send program to get sent the next available email without skipping the cast. That way it would be one email per week if someone was in all five programs and only two weeks for someone in two programs.

Hi! I'm trying to add Gmail Annotation into a token via email script and haven't had much luck finding any examples.I've added this script and token to the <head> of my email template, but I don't know what to add to the Email Script Token. Sanford W had mentioned a Velocity Token, which I have researched, but haven't found any documentation on. https://nation.marketo.com/t5/product-discussions/has-anyone-been-successful-in-adding-gmail-annotation-to-a/td-p/315669 Can someone please assist? Script added to the email template:  <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN"> <html>   <head>     <script type="application/ld+json">    {{my.Gmail Annotation}}     </script>   </head> Gmail Annotation script added to Email Script token which needs to be converted to Velocity Token:    [{            "@context": "http://schema.org/",   &

We wanted to share a quick update on the enhancements we're making to the new version of CRM sync that we announced earlier this year. Based on continuous feedback from customers like you, we're taking additional time to further refine the experience before broadening the availability of our CRM sync. To ensure we meet the high standards our customers expect, we've decided to extend the timeline for the full rollout by approximately three months. This additional investment will allow us to deliver even greater performance, stability, and reliability. CRM sync is a critical part of Marketo Engage; it's what powers connected experiences between marketing and sales. These upcoming improvements will help ensure your CRM integration is more seamless and responsive. We plan to begin offering the updated version in early November through a phased rollout for customers who have it enabled. Thank you for your continued partnership and for helping us make Marketo Engage even stronger. — The Adob

Hello all,Working on a campaign that essentially does the following: Tracks website page views related to products and assigns a score of +1 for each visit to a corresponding field.Using Triggers, if a Lead hits a threshold put them into a Program related to that product.The Lead can only be in one Program at a time, but scoring continues until they leave the initial Program and can qualify again.Where I am looking for advice is after the Lead leaves the initial Program. We're wanting to basically move them into the next qualifying Program but since Marketo cannot directly compare Score fields on the Smart List side I am looking for the best way to be able to compare and select the highest score if there are multiple fields above the threshold. I've seen some solutions around using additional fields to append the score and product and update to the higher scoring field, but everything I've seen is a multi-step process so was curious if there was a more efficient way?

As a RevOps professional, you may be struggling with SPAM form submissions, keyword matching on job titles to determine personas, or messy open-text fields that make it hard to extract insights from your data. These data categorization challenges hinder segmentation, personalization, and reporting, preventing your team from leveraging your data and making it difficult to send tailored content to your audience.   This blog will show you how to use the Fine Tuning feature offered by OpenAI to train models on your custom data to boost the accuracy of SPAM filtering, automate persona classification, and intelligently categorize open text fields.   Video Walkthrough   Check out the video below to see:   3 Real-world use cases for fine tuned models in Marketo How to prepare your data fore fine tuning How to create a fine-tuned model in OpenAI Using the Fine-Tuned model in Marketo via webhooks     3 Use Cases for Fine Tuned Models   SPAM Form Submission D

Hii all, We have a recurring email performance report/deck (made in Excel) I create weekly which has multiple parameters like Number of sends, clicks, etc for each brand we serve and we basically club it against each other to just have a view of different KPI percentages and email volume. I have to manually export weekly and monthly numbers every week and then once exported in excel replace the numbers in the main dashboard since I import a new sheet on every brand. Say 4 brands- 2 exports for each(weekly & month). 8 exports and with marketo being the gOldie it is, takes more than 30 mins to do it and feel it can be automated.Let me know if anyone has a solve.

Hi Community, I found in the documentation that: https://nation.marketo.com/t5/knowledgebase/when-does-marketo-seo-update/ta-p/250529- Website crawl happens weekly- Keyword rankings are updated weekly- Link data updates once a month- Operational updates usually occur between 12am–2am Central Time This helps, but I still have a question:- For the weekly updates, is there a specific day of the week when the refresh always occurs?- For the monthly updates (link data), is it tied to a specific date (e.g., the 1st of every month) or does it vary?I’d like to understand this more clearly to plan our reporting cadence.Any clarification or user experience sharing would be appreciated!Thanks a lot.

Marketo Rest Endpoint for Email content doesn't contain any data about the buttons in the modules and I couldn't find any endpoint for doing CRUD in modules.We are working on a translation solution but for the Buttons we are stuck.If its not possible via REST API what are the other ways or strategies we can can use to update the Button's text?

HelloWe are experiencing deliverability issues, we saw a huge soft bounce jump, its mainly affecting Yahoo, Aol & Sky.The soft bounce information mainly seems to be:554 5.4.7 [internal] (last transfail: 421 4.7.0 [TSS04] Messages from 185.28.196.47 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes)We have not identified exactly why this has happened but can see potential contributing factors.For now, we are suppressing these domains, but we need to overcome this issue.I have seen that there is a Yahoo sender hub, which may give me more insights.  But it’s asking for me to add a TXT code to our domain:After your domain’s DNS configuration has been updated with its TXT record, you can complete the verification process.Has anyone done this? I am unsure if it will cause any issues for me to add their TXT code to the TXT Value in the email domain area in Marketo?Any help would be appreciated . Thank you

Hi,Is there any way to collect a recipient's IP address once they have completed a Marketo form?Thanks,Nicole

I would like to share some enhancements that were recently released which are aimed at helping our valued marketing users improve productivity in their day-to-day tasks. These are a few that have been requested by our customers thru discussions or come via the Nation Community Ideas in the past. There are more on the way so please so please do continue to check for latest releases and posts by the Product team here:   UI Performance Improvements Various backend optimizations were performed in the back-end to improve UI performance when navigating thru the application and viewing certain screens. Improved Admin User page performance, for faster rendering from navigation. Infrastructure improvements in UI to enable faster caching and loading. Improvements to enable faster data rendering for Smart Lists.   Global and Workspace My Tokens It now possible to make My Tokens available at the Global and Workspace level so that other users are able to use them. Improves productivity

Hello everyone, Sorry if this topic is repetitive, but I couldn't find any history.😗I created a form with an Integer field to retrieve my clients' contract numbers.However, when I'm in the form editor, choose Text or Number for my custom field (FV_customer-contract-number) and enter the following numbers:500/2414478 -> I don't get 500/5002414478 -> I get a completely different number091/1231437 -> I only get 91...I even cleared my browser cache and created new test clients. In short, I'm lost.😤 All I want is for people to type (without the / or other symbol)5002414478, and I get the same number in the client file.Thank you for your help.

Hi Everyone, I’m not able to see the Buying Groups section in Adobe Journey Optimizer – B2B Edition UI. Is the Buying Groups tab automatically available, or there some specific prerequisites needed - such as whether creating audiences are required to make the Buying Groups tab becomes available? Any guidance or documentation reference would be very helpful.

Does the 'Has Opportunity' filter only apply to records that have a contact role on the opportunity, or will it qualify all contacts associated to the account (company) for that opportunity?Example:I have 5 contacts associated with Account 123. Account 123 just recently opened an opportunity. Only 1 of those contacts has a Contact Role assigned on the opportunity. I want to create a smart list to pull in all 5 contacts associated with Account 123 based on criteria filtered at the opportunity level (for example, Opportunity Stage = “Open” and Close Date within the next 90 days). If I am using the 'Has Opportunity' filter, will the smart list output all 5 contacts from that account, or just the 1 contact with the Contact Role?

Hi there,1. Can we trigger a notification when an user does a bulk lead extract from Marketo? 2. Can we do IP blockage when suspicious activitiy (like bulk import) happens?

Hi Team , Currently, we send out two types of marketing emails:Standard Marketing Emails: These are sent from our company name as the sender.Sales Representative Emails: These appear to be sent on behalf of the sales representative.Recently, our sales team requested that any emails sent on their behalf should include them in either the CC or BCC fields. This way, they can stay informed about what emails their customers receive, allowing them to have a clear understanding of the communication if a customer reaches out.We recently tested the CC feature in Marketo. While we did receive a copy of the email with the representative marked in CC, we found the user experience lacking. The customer can see the CC'd email addresses, which the sales team prefers to avoid.We also consulted support regarding the BCC option. They informed us that once enabled, it would apply to all emails and programs sent out from Marketo, which is not desirable for us. Therefore, this option is also not helpf