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C
cdowner
Level 2
February 11, 2026
Question

Help with Templates Vs Sending Content

  • February 11, 2026
  • 1 reply
  • 4 views

Working in the new email template designer I have a published template that looks great and orderly. However, when I send a test to myself, some of the spacing isn’t the same and creates large gaps between the content. Has anyone experienced this and found a solution?

 

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
February 12, 2026

We'd have to see the rendered HTML. There are limitless possibilities. How did you create the structure and content (please provide full details) and what email client are you testing in the screenshot?

C
cdownerAuthor
Level 2
February 12, 2026

I created this using the components of the new email template. As you can see in the screenshot, everything looks fine in the preview. However when I test send it through Marketo to myself (we have Outlook), that was how the modules came through, spaced out and not like the preview.

 

SanfordWhiteman
SanfordWhiteman
Level 10
February 12, 2026

@SanfordWhiteman You might not know what I mean by "rendered HTML." I mean the actual, raw HTML markup sent by Marketo (which is what Outlook and other clients see). Can't troubleshoot just a screenshot!

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