Bring back full list of emails delivered in MSI under email tab | Community
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Daniel_Comino
Level 1
February 4, 2026
Question

Bring back full list of emails delivered in MSI under email tab

  • February 4, 2026
  • 0 replies
  • 8 views

Following the latest MSI update, we’ve noticed that the Email tab in Salesforce is no longer displaying the full history of delivered emails. Currently, only a select few are visible, while the rest are hidden behind the "Check Delivery Status" link.

This change is causing significant confusion for the Sales team. To streamline their workflow, could we please:

  • Restore the full list of all delivered emails within the main Email tab.

  • Ensure they remain sorted by date (most recent first).

The goal is to eliminate the need for users to click through to external links to see a lead's full engagement history.

 

Thanks,

Daniel