Temporarily Disabling Conditional Content in the New Email Designer

In June, Adobe Marketo Engage released a feature called Conditional Content for the new Email Designer. This feature provided an intuitive new way to personalize email blocks based on person/account attributes, offering more flexibility and control than the legacy email editor’s Dynamic Content feature.

After the release, we discovered certain legacy tokens were not resolving correctly in the Email Designer. We have decided to temporarily disable the feature until we can resolve this issue. So, for now, you will no longer see the option to create new conditional content. If you have already created conditional content using this feature, the emails will still work as expected. All other email and related assets will also work as expected.

If you clone or edit emails that contain conditional content, you might see certain scripts native to the legacy email editor in the preview, instead of the visual representation of the conditional content. This does not affect the email’s functionality. These scripts can be removed using the visual email editor if they’re no longer needed.

We are actively working on reimplementing this feature as soon as possible and will share updates with you when we have them.