Dynamic Chat - Path drop off points | Community
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Amber_Hobson
Level 8
February 10, 2026
New

Dynamic Chat - Path drop off points

  • February 10, 2026
  • 0 replies
  • 8 views

This could be me coming from Drift before Dynamic Chat, but the one item that I really miss and would love to have is their path that shows where people are dropping off in conversations. We would review this quarterly, at least, to see where our content needs to be adjusted to help push more people through the chat. It also helped us to see how many people would click on each option throughout the chat as well so we could get a rough idea of how many said support, billing or sales to go through those paths.