Adobe Marketo Engage

On a Marketo form, is there a way for me to use the checkboxes field type, but limit the number of boxes someone can check? For example, I have a list of 10 checkbox options on a form field, but I don’t want people to select more than two. Is there a rule I can set up to make this possible?

Hi Team,I was referring to this page because I came across an email where I wanted to make emojis render properly in Outlook. However, when the emoji is added as an image, it does not work as expected.Our main goal is to have the emoji/icon work inside the CTA button.I referred to this page and created a token using the HTML hex entity, then used that token in the email body. With this approach, it does render correctly, but only when the emoji is placed beside text in the body content. It does not seem to work when used inside the CTA section, and I’m not sure why.Could you please help with the below questions? Is there a way to make the emoji work properly inside the CTA button as well? Is there a way to make the emoji color match the text color so it renders consistently with the CTA text? Has anyone faced a similar issue specifically with Outlook rendering for CTA buttons? Sharing this for reference so you can see how it currently looks when it renders correctly in the body con

Hi Team,I have a Velocity token created in Marketo that you previously helped with to display a dollar amount, round it off, and calculate it as 10% of the revenue. The token works perfectly when added within the body of the email.#set( $tenPercent = $number.integer( $math.mul( $lead.personLevelEngagementScore, 0.1 ) ) )${number.format("${esc.d}${esc.h}${esc.h},${esc.h}${esc.h}${esc.h}", $tenPercent)}When I wanted to display the same value in the subject line, adding a $ before the token worked successfully. However, I now need to use the same token in the preheader, and neither adding just the token nor adding a $ before the Velocity token seems to work there.I’m not sure if there’s a limitation with preheaders or if there’s another approach required to make this work. Could you please help guide me on this?Regards,Akshat

Marketo Email Designer is escaping the slash in one </style> closing tag during send-time HTML processing — is there a known issue, or workaround, for HTML email templates with multiple user-managed <style> blocks?

Hi Team,I had a few questions regarding the Marketo BCC setup for Trustpilot:I currently do not see the BCC option enabled in our Marketo instance. Does this need to be enabled through Marketo Support? Trustpilot mentioned they would provide a unique email address that needs to be BCC’d so they can trigger review request emails. Based on the documentation i read, it seems the BCC feature is enabled at the instance level. If correct, would every email sent from Marketo send a BCC copy to Trustpilot? Our concern is that this could significantly increase email volume/credit usage. I also read about a possible workaround using meta tags/rule-based filtering so only selected emails with the meta tags are processed for BCC. Would that approach work, or is there a better recommended setup? We could consult our IT team if this option could be leverage, could you confirm ?Thanks in advance for your guidance.Regards,Akshat

I am looking for options to integrate Marketo with Microsoft teams for webinars. We are using Marketo forms for registering people and we want form submissions automatically register people into the correct Teams webinar (we are using Teams Premium), allow Teams to send access and reminder emails. And from Marketo we send confirmation email just after form fill. If possible get attendance statuses back to Marketo for post-webinar engagement. But main pain point is automatic registration for now.Currently, webinar registrations and attendee management involve manual operational effort- we export the registrants list from Marketo then import it in Teams.Please let me know what would be the best option for integration and any insight you can share on this. Thanks!

I built an email using the new email template.I’ve been asked to publish the email to MSI.I can’t seem to find that option.Can someone point me in the right direction?

Hi There,I am trying to set up a new automated drip nurture campaign and want to make sure I’m leveraging best practices for a completely hands-off, "always-on" setup.Here is the scenario: The Audience: Leads created > 90 days ago AND who have not reached MQL status in the past 61 days. The Cadence: Weekly emails (4 emails total in the drip). The Goal: Fully automated. As soon as a lead meets the criteria, they should automatically enter the nurture stream and start receiving the weekly emails without any manual list pulls. I have used a mix of triggers and filters to capture both historical leads and newly qualifying leads: Trigger 1: Data Value Changes -> Attribute: MQL Date Constraint: New Value is empty Trigger 2: Data Value Changes -> Attribute: MQL Date Constraint: New Value is in past before -61 days Trigger 3: Lead is Created Constraint: In past before 90 days Filter 1: Created Date -> In Past: 90 days ago. (Since I don't see a constraint to us

Under the Hood: Comparing the Official MCP Toolset to the REST APII’ve lived and breathed the Marketo REST API for years. In fact, I was so deep in the weeds that I actually built my own custom Marketo MCP before the official one existed. Back then, I was limited strictly to standard REST endpoints, since that was the only systematic way to work within in Marketo. So, when I finally got my hands on the official beta, I was dying to know: how does this new AI toolset actually stack up against the "old reliable" REST API?Whether you’re looking to supercharge an AI assistant for your team or just trying to figure out which integration path won’t break your workflow, understanding these gaps is huge. Let's dive into where they overlap, where the REST API still reigns supreme, and those cool spots where the MCP pulls off tricks the REST API can’t do at all.Just a heads-up: all of this is "as of now." Since the MCP is currently in beta, things can, and most likely will, change. Knowing the a

Hi Everyone,In AJO, we can make Fragments dynamic, but this feature is unavailable in the new Marketo Email Editor. In the Email Editor, a Fragment can only be dynamic at the email level, while in AJO, the Fragment itself can be dynamic.Does anyone have an idea what the workaround is for this?

Are you all using the new email designer regularly now?I have tried creating emails from scratch, using templates, etc but with each one of them, I am seeing different layout issues. With some I see a blue background color on mobile even after having the background color and viewport color as white. With one I had the entire template looking amazing, but the footer got expanded across screen on outlook on windows.How is your experience? 

Adobe has made a variety of free practice tests available for those preparing for their certification exams. These tests can help gauge your readiness by simulating the actual exam experience and providing detailed feedback on your performance. The practice tests are accessible through the Adobe Certification Exam Prep Portal. To use these resources, you need to log in with your Adobe ID. Once logged in, you can access practice tests for various certifications such as Adobe Analytics, Adobe Campaign Classic, Adobe Commerce, Adobe Marketo Engage, Adobe Target, and more​. To get started, visit the Adobe Credential Management System and navigate to the Exam Prep Portal. Here, you can find a range of practice tests developed based on the same blueprints as the real exams, ensuring you get a realistic practice experience​. By utilizing these practice tests, you can identify your strengths and weaknesses, focus your study efforts, and approach your certification exam with grea

Dark mode has become a normal part of the email experience, which means marketers need to think about more than just how an email looks in the default inbox view.The tricky part is that dark mode does not behave the same way across email clients. Some inboxes support custom dark mode styling, some apply their own automatic treatment, and some ignore custom settings altogether. That can make testing feel inconsistent unless you know what to expect.With the new Email Designer in Marketo Engage, you can now do more to prepare for dark mode. Marketo lets you:preview dark mode behavior define custom dark mode styling for supported clients adjust text, background, and button colors swap in alternate assets when needed test rendering across clients with Litmus integrationThat said, it’s important to set expectations correctly: Marketo Engage cannot control how every email client ultimately renders your message.Once the email reaches the inbox, the email client still has the final say. That’s

With network maintenance coming up on one Marketo pod, I was asked whether any features wouldn’t be affected during the maintenance period. First instinct: Nope. Everything uses the network, after all: outbound sends, SFDC sync, inbound LPs and forms, API calls and webhooks, etc. But one feature was unclear: unsubscribes driven by the List-Unsubscribe-Post SMTP header. Don’t think anyone looked into this before (like, anywhere). As you probably know, MAPs like Marketo comply with major email providers’ List-Unsubscribe requirement for optimal inboxing. They include a List-Unsubscribe-Post=One-Click header, plus a List-Unsubscribe header with a unique <https:> URL. Optionally, the old-school <mailto:> URL can also be included. Here’s an example:List-Unsubscribe-Post: List-Unsubscribe=One-ClickList-Unsubscribe: <https://click.example.com/u/NDEwLVhPUi02NzMAAAGhsh1UUD4gY6H_B7Njx0Jc6yQJgFRnh79OM35fojpoyZioqvs37SuRJd8HZ1U99J58MdA5RZg=?emailAddress=NDEwLVhPUi02NzMAAAGhsh1UT80Ef

The SFDC Activity Metric ID and Activity Metric Rollup ID fields are read-only, maintained by Einstein Activity Capture, and their permissions can’t be changed.  These fields are not needed by Marketo.  Is there another way to prevent them from syncing to Marketo?

We are creating a single email asset for 2 segments (members + default)We want to show certain areas to members but hide from the default segment.By using Conditional Content, it seems for text sections it works by simply deleting the text section (or is there a cleaner just “hide” this section”?)What I can’t figure out is how to hide the button from the default segment. 

With the announcement of the beta program to leverage an MCP server to your preferred AI tools, I was curious if any users have started to leverage this for their organizations yet? I am looking forward to trying the beta but need to receive signoff from our internal teams before we get the greenlight.     

 Ever see this in a Smart List filter?The 2 options look the same to the naked eye. And whichever one you choose, you get the same results on the People tab. Yet records with the first value will prevent the person from syncing to SFDC because it’s not in the corresponding picklist! See, due to a malformed CSV import, there’s an extra U+2060 WORD JOINER before the G in the first option. That character is by definition invisible, so it makes sense that they look the same in the UI. (Though note several visible whitespace characters have the same behavior.) They also look the same in the person detail:I call this Schrödinger’s whitespace (or whitespäce to be more metal): it’s either absent or present depending on how you look for it.in Smart Lists, Marketo trims whitespace when creating the underlying database query, which is why the People results are the same but the character is still there in the database, so when you sync to SFDC — and this is absolutely, 100% appropriate! — the att

Hi Team,there is one dummy link appearing (like the below highlighted one) in all the link performance report which skews the report. any idea where it’s coming from? please share your thoughts!