Adobe Campaign

Hello ,Shows error while clicking on transition for target count as below, how to resolve it in ACC V7? 

Hello,We are getting this issue: The CSS that we add to the Template via the + Custom CSS button (and also in fact ALL CSS and meta tags) are not getting injected into the head tag area. This is only happening when we add in a hand-coded HTML Visual Fragment.  The CSS IS getting added into the head when just the native drag and drop Adobe modules are used.  Please can anyone identify why this is the case and how to solve please?

Hi Everyone, I'm having a use case where i should use a option variable to make the content on/off  inside the web application how to do it if option is 1 then banner should be visible 0 disappear

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Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a l

Hi, I have created one simple workflow in which first activity is JS Code - here, I am trying to store value in instance variable. I have logged this and it is showing under journal. Second acitivity is query in which I am fetching test account and this is working. Third activity is the recurring delivery. I am trying to show instance variable in this delivery. I have added "script" in this delivery and I have also added "variable" under properties. However, emails are not being sent at all. I have followed step as per URL - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/tuesday-tech-bytes-adobe-campaign-classic/m-p/627479/highlight/true#M2588 @parthasarathy - can you please help? JS Code 1. instance.vars.temp = functioname('parameters');2. logInfo(instance.vars.temp); Query 1. Temp player ID Delivery HTML:Data is <%= variables.temp %> Script:delivery.variables._var[0].stringValue=

I would like to enquire on the below (Screenshot 1) scenario for the numbers. I queried the base of 548 and split based on certain criteria, resulting in a branch with 97 and 451. At this point in time, the amount still adds up to 548. In Segmentation 72 and 74, the branches are split equally into 2 branches, Screenshot 2. However, in this split, there were 1 missing from each of the segments. Can I check will there be a case/ setup that will make sure all that is targeted will receive something? Screenshot 1  Screenshot 2 

Hello ,How to give an operator read only access in Adobe campaign classic v7?  

One of our clients requires the use of a CTA URL that includes a hashed (#) parameter (anchor link) to enable specific functionality on the website, such as scrolling to a particular section.However, when the EDM is sent via ACS, the Brand configuration automatically appends tracking parameters (e.g., brand, deliveryId) to the URL. Currently, these tracking parameters are being added after the hash (#) fragment.Example:Authored URL:https://abc.xyz#paramX URL generated by ACS (current behavior):https://abc.xyz#paramX?brand=xxx&deliveryId=YYYThis format causes an issue because anything appended after the # fragment is treated as part of the client-side anchor and is not processed as query parameters. As a result, both tracking and the intended anchor-based functionality (e.g., scrolling to a specific section) may break.Expected / Ideal Behavior:To ensure both tracking and website functionality work correctly, the query parameters should be placed before the hash fragment.Correct form

Dear community leaders,Some data is coming from inbound transition in string format, but I need to dynamically insert this data for the relevant recipient in the eDM.EX:If there is no value in the decimal places (ie, 432,897.0000), it should be display the data by removing the decimal places - eg, 432,897 or 1,234,987.If there is some value in the decimal places (ie, 432,897.5000), we keep two decimal places.  Display the data into the decimal values. Eg, 432,897.50 or 2,654,684.90.  Advanced thanks

<ctx><schedulePaymentData><schedule>...</schedule><schedule>...</schedule>...</schedulePaymentData></ctx>     <table border="1" cellpadding="4" cellspacing="0"><tr><th>Payment date</th><th>Payment amount</th></tr><%// rtEvent is injected automatically in Message Center templates// rtEvent.ctx is the XML payload from your SOAP <ctx> element// This returns all <schedule> child nodesvar schedules = rtEvent.ctx.schedulePaymentData.schedule;// Campaign-specific E4X loop over XML collectionfor each (var s in schedules) {// Extract and normalize the values as stringsvar payDate = String(s.schedulePaymentDate).trim();var payAmount = String(s.schedulePaymentAmount).trim();%><tr><td><%= payDate %></td><td><%= payAmount %></td></tr><%}%></table> Please help us to write a condition to print “NO DATA” in a row when there is no schedu

Hello, I’m having a problem with my tracking server. We have set the tracked links to expire in 3 days in a delivery, yet it isn’t expiring at all. Does anyone know in which part of server is this treated, and how could I inviestigate and debug this further?Thank you in advance!

Hi, I am looking to see if there is an Adobe enterprise product that would help to manage and create dynamic QR codes that have been printed on posters. I would like to change the link at a later date without having to re-print the QR code. Is that possible?

Hi Team,I have a CSV file that includes first name, last name, and a delivery internal name. I want to use a fixed workflow in Adobe Campaign Classic—consisting of Data Loading → Enrichment → Delivery. The workflow should automatically select the correct email delivery template based on the delivery internal name provided in the CSV and then send the emails. Since a new CSV file arrives every day with different delivery templates, how can I automate this process? please share step by step process Note : This need to achieve in adobe campaign classic V8 ​@Jennifer_Dungan ​@AmitVishwakarma ​@SatheeskannaK​@Heather_Kulbacki ​@giuseppebaglio ​@ParthaSarathy 

Hi,I'm surprised to see that the custom header feature has still not been delivered in the latest build upgrade, especially since it was announced nearly two years ago.This is a key security feature for integrations with third-party tools, as it enables standard authentication via custom headers.Could anyone provide some visibility on this topic? At this point, should we assume that Adobe has no plans to implement this in V7?Any update would be greatly appreciated. 

DearsI’m trying to use the hashicorp integration.There’s seems to be no documentation about it but some hints on the serverConf (useVault/vaultSecretPath/...).I enabled this configuration and I can see Adobe Campaign is fetching xtkKey from the vault successfully.How can I use this for other secrets in Adobe Campaign? I’m trying to set up an FDA connector that fetches its password from the vault. How do I do this ? Is there any special syntax to be used?

Hello,How to add the bounce email address for a email delivery in a Campaign workflow? 

Please help us to write a condition to print “NO DATA” in a row when there is no schedules or schedules length/size==0.ANDPlease help us to write a condition to print only 50 rows even if there are 50+ rows in schedules. FYI,<ctx><schedulePaymentData><schedule>...</schedule><schedule>...</schedule>...</schedulePaymentData></ctx>     <table border="1" cellpadding="4" cellspacing="0"><tr><th>Payment date</th><th>Payment amount</th></tr><%// rtEvent is injected automatically in Message Center templates// rtEvent.ctx is the XML payload from your SOAP <ctx> element// This returns all <schedule> child nodesvar schedules = rtEvent.ctx.schedulePaymentData.schedule;// Campaign-specific E4X loop over XML collectionfor each (var s in schedules) {// Extract and normalize the values as stringsvar payDate = String(s.schedulePaymentDate).trim();var payAmount = String(s.schedulePaymentAmount).trim(

We’re excited to celebrate Partha Sarathy ( ​@ParthaSarathy ), who has been named the 2025 Community Member of the Year for the Adobe Campaign community!   Partha’s enthusiasm for helping others is second to none - he consistently shows up with the sole intention of supporting peers, answering questions, and helping community members move forward with confidence. His presence reflects a deep belief in the value of shared learning and connection. What makes Partha especially impactful is his community‑first mindset. He’s genuinely motivated by a desire to share knowledge, learn alongside others, and build meaningful connections through every interaction. That philosophy comes through clearly in the way he engages: thoughtful, generous, and always focused on helping others succeed. Partha’s steady dedication has made the Adobe Campaign community stronger and more welcoming, making him a truly deserving recipient of this recognition. Please join us in congratulating Partha by sharing your

Hello, for a very long period we are missing data from H&M Aggregated Rewards Followup. Also even we select country of origin we receive multiple rewards from other countries as well, while I cannot find rewards that our live in our countries. 

I am trying to display Datamatrix Barcode in an email sent via Message Center. I was able to do this however, image that appears is different than the desired one. Desired OneActual One I have used the code for href as --  …/barcode/tDATAMATRIX/h200/s4/v…./barcode.gif Can anyone please help with this? Thanks,Vinay

In the adobe campaign classic V8, we have getting continuous failure on the deliveries with the below error, please help to resolve it The delivery has failedXSV-350122 An error occurred and the process has been stopped. SOP-330011 Error while executing the method 'PrepareTarget' of service 'nms:delivery'. SOP-330011 Error while executing the method 'PrepareTargetImpl' of service 'nms:delivery'. ghts xr WHERE xr.iOperatorId IN (8114271, 8322291)) OR R1.iFolderId=0)) AND (((R1.iFolderId IN (SELECT xr.iFolderId FROM XtkRights xr WHERE xr.iOperatorId IN (8114271, 8322291)) OR R1.iFolderId=0)) AND (((R1.URECIPIENTID = W0.UID)))))' could not be executed. TRING(), I

Within our Marketing instance we send batch email campaigns for both “Marketing” emails which require opt out language and also “Servicing” communication.  Because our configuration supports one Address/Quarantine schema we are finding that our clients are marking marketing email messages as SPAM instead of interacting with the opt out link and preferences.  When this happens the SPAM/Denylist status is preventing email execution for servicing type deliveries that a client may have specifically requested be paperless (statements/confirms).Our clients are experiencing a disjointed experience here and we are exploring CANSPAM rules to see if there is best practice guidance around allowing servicing emails to bypass the denylist configuration to block the email distribution (distributing from same email domain, and the same instance).I can see how within typology and the delivery checkboxes we could bypass the denylist rule for these communications, however it’s not clear what the industr

Here is the SOAP Call being used  POST /nl/jsp/soaprouter.jspSOAPAction: xtk:queryDef#ExecuteQueryAuthorization: Bearer <access_token>Content-Type: text/xml; charset=utf-8 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">  <soap:Body>    <ExecuteQuery xmlns="urn:xtk:queryDef">      <sessiontoken></sessiontoken>      <entity>        <queryDef schema="xtk:schema" operation="get">          <select>            <node expr="@name"/>            <node expr="@namespace"/>            <node expr="@label"/>            <node expr="md5"/>          </select>          <where>            <condition expr="@name='recipient' and @namespace='nms'"/>          </where>        </queryDef>      </entity>    </ExecuteQuery>  </soap:Body></soap:Envelope> to get all details. The response is self-closing node <schema 

I am looking to make API calls to ACC v7 using SOAP. What permissions should the user have and where do you set these permissions.Should the instance be configured to allow SOAP Logon with an Adobe ID, or do I need a separate Technical Operator account for API calls?