Adobe Workfront

HI ⁠Previously when I would click in the "assignment" cell in WF a drop down list of all my team would appear, where I could select the eng. from the drop down list.Now Nothing...  do you know why this has changed? how do I get this functionality back?

Has anyone been experiencing an issue where a (Proof HQ) stage deadline is removed from an automated proof after it has started? We have seen it sporadically over the past couple of months, but is hard to reproduce for me to place a ticket.Any insight into a cause or a possible solution would be appreciated.Thanks,

Hi Team,We are working on a Workfront Request Queue where multiple Queue Topics are configured under the same request queue project.Example:Adobe DAM Youtube Social Media PublishOur requirement is:Use a single custom form Dynamically show different fields or dropdown values based on the selected Queue Topic.For example:If user selects Queue Topic = Adobe DAM → show DAM-related fields If user selects Queue Topic = Youtube → show Youtube-related fieldsWe tried using:Display Logic Advanced Logic queueTopicID conditionsHowever:Queue Topic is not available in Display Logic Advanced expression editing is restricted in our package/environmentQuestions:Is Queue Topic–based field visibility supported natively in Workfront custom forms? Is there any supported way to reference queueTopicID in display logic? What is the recommended best practice: Separate custom forms per Queue Topic? Helper dropdown field + display logic? Fusion-based solution? Would appreciate guidance from anyone who has impl

Hello, I have a 2 custom forms, one at the project level, the other at the issue level. They both have 2 typehead fields that both live on each level. When trying to pull the value at the issue level I do not get a value. The view never gives me the option to pick between what level. Any help would be greatly appreciated. 

Hi community! Has anyone run into issues with watch events not triggering in Fusion scenarios for Workfront Planning? It works as expected when the record isn’t connected, but as soon as I connect the record, the watch event doesn’t seem to pick it up. Curious if others have seen this or found a workaround. Have a support ticket but wanted to check here as well.

The future of enterprise work management is evolving and we’re excited to launch a new virtual event series focused on the latest Advanced Enterprise Operations (AEO) capabilities in Adobe Workfront.Throughout 2026, this series will explore upcoming enhancements and powerful new functionality designed to help organizations scale operations, improve governance, streamline planning, and drive greater business value across teams.We’ll use this post as the central hub for:Registration links for upcoming sessions Event recordings and replays Related resources and documentationEach session will feature product experts sharing demonstrations, best practices, use cases, and guidance to help you better understand and prepare for these capabilities. Upcoming sessions and topics include:[On-demand Recording] Driving Value: Introducing Advanced Enterprise Operations Capabilities in Workfront June 10 at 8:00 a.m. PT – Capture Smarter, Scale Globally: Custom Forms & Localization in Workfront Jul

Hi,Is it possible to automate the step below when a new issue is created?Our process: There is a particular type of issue (queue topic), whenever it is created, we create a copy of a SharePoint Excel template and attach it to the issue. The copy file lives in SharePoint. After creating the copy using Fusion, how do I link that file to the new issue? Any suggestions?

If a marketer makes a mistake with a file created in Workfront, how does your team handle it?Do you:have the user open a new project, add additional tasks to the original project/post, or use a dedicated workflow to identify and manage errors or rework?Also, how do you handle mistaken content if you use the AEM native connector, so it displays in Content Hub?

Wondering how everyone notifies their users when there is a known issue with Workfront. I know about the status page but recently we have had proof outages that have lasted half the day with no status update posted by Adobe. We have a technical support request queue and every time a Workfront issue occurs we get 50 different tickets entered saying the same thing. We created a FAQ section with the Request queue embedded, and we mark issues as Important Notices highlighted yellow so they can see there first that there is an active issue. However users are not looking and submitting the tickets anyway. It’s a huge chunk of time to respond to these tickets when we should be focusing on solving the issue or finding Workarounds. We don’t want to send out an announcement, because many people may not be effected and there is no reason to alert them. I’d love a way for them to get a popup that says something like “This issue has already been reported” or something like that. Has anyone found a

Hi Workfront Community,Crowd-surfing for ideas on how to constructively guide some conversations we’ve been having internally at my org, hoping others dealing with the same challenge might have perspectives to share. With the push to adopt LLM tools, we’re getting requests from users that have exported Workfront data and used Copilot/Cursor to create reports/dashboards that they want built in Workfront.  The Problem(s):Suggested metrics/KPIs calculated based on completely fabricated/hallucinated data  Suggested metrics/KPIs that sound good on paper, but are inedible word-salads   Suggested metrics/KPIs that ARE reasonable, but rely on analytical capabilities and/or functionality that Workfront reporting tools simply don’t have.  Suggested metrics/KPIs that rely on functionality Workfront DOES have, but we don’t have implemented, licensed or don’t use in the way necessary to create the calculations Suggested visualizations that either won’t actually work, or again aren’t supported by an

I am pulling a Task report and grouping by Project Name. One particular project meets the filter criteria, but I can’t figure out why it isn’t pulling into the report. Can someone please look at the screenshots and tell me what I’m missing? Filter Criteria Project Details - none of these tasks for this user are showing in the report, but meets the criteria. All of the other Projects for her are capture here, best I can tell. But I’m afraid if this one is missing, others may be too. 

We are curious if anyone has done the following in Fusion with Outlook: Receive a new email to a targeted email address in Outlook When the email hits the inbox, have Fusion read the email and download all attachments and once downloaded have the attachments move to targeted project folder We have a use case where we might also need to have a new folder created and then have files uploaded from the outlook email Can Fusion read metadata off the email to create a folder?   

Thanks to everyone who joined today’s workshop, Inside the Workfront Admin Role: 10 Lessons from My First Two Years, featuring Jen Mancini ​@JenniferMa10 , Adobe Workfront Application Owner at Aramark and co-lead of the Philadelphia Workfront User Group (WUG) chapter! The passion and energy that Jen brought with the validation that mistakes are okay makes this a must-watch session for any Workfront Admin, new or experienced!  Workshop Summary:Jen shared ten key lessons learned during her first two years as a Workfront administrator, focusing on the importance of understanding team workflows before configuring the system and establishing clear guiding principles for all Workfront decisions. The session emphasized the value of listening to all stakeholders, including critics, leveraging continuous learning resources like Experience League, and building a network of Workfront ambassadors to support adoption and change management. Workflows evolve constantly so document all system changes

Hi WF Community,Based on what I’ve read, I don’t believe you can automatically have a custom form attached to documents that users add to a record.  I know you can for project, task and issue records, but I just wanted to do a gut check here to ensure I’m not missing a feature.Thanks!Nick

Is there any hack to be able to show a calendar at the gantt view level to not show everyday in the month and just consolidate to a week or even a month view? This gantt view is not helpful to me because you have to dooms scroll to see how and where they overlap for a multi month program. the visual is not great. 

Hello! I have a scenario that has stopped working as intended on proofs. It shows no errors within the scenario so I know it’s active and running, but it doesn’t do what it used to and I’m a novice at Fusion so I can’t seem to figure out what’s happened. Anyone know a good resource to use to troubleshoot? 

I’m working on a document report with filtering for documents on tasks titled “Engineering Review” that are pending a task approval. I’m filtering out the process guides that are on the tasks, and would like to have these results span across multiple programs in the same portfolio. My text mode filter is:AND:1:name=ApproverAND:1:name_Mod=notcontainsAND:2:name=ReviewerAND:2:name_Mod=notcontainsname=Process Guidename_Mod=notcontainsproject:portfolioID=XXXXXXXproject:programID=XXXXXXXproject:status=CURtask:name=Engineering Reviewtask:name_Mod=cicontainstask:pendingApproval=truetaskID_Mod=notblank(Works great for just one program)I’ve attempted to add an additional program ID as “project:programID=XXXXXXX,XXXXXXX” or as “OR:1:project:programID=XXXXXXX” in text mode. Neither has worked thus far. Am I off base for thinking that filtering multiple programs is possible? Any insights are appreciated.

Is anyone using Fusion to connect Frame IO and their Workfront projects? 

Our migration experience has been challenging to say the least. Our assigned techs have tried their best to get everyone on the same page but we’ve had gaps in getting back to us over the past few months. We recently were told all users of the cloud have to backup their data before we migrate. We asked for directions to send out to our users and Adobe does not have any we are told. Support keeps kicking us back to our techs for the answer and our techs tells us to contact support...you get the idea. We’re 11 business days until Adobe will ‘force migrate’ us regardless if we’re ready. Any idea what happens when that happens? Trying to be positive but we’re on a three day streak of non-response to questions. I want to provide our almost 7K end users the best heads up on what is needed to be done in advance. Christina

I'm building a Fusion scenario that triggers off a Workfront task status change, clones a Marketo program template, and dynamically updates My Tokens across 25+ fields (bilingual content — EN/FR speaker info, event details, UTM tracking, etc.) Just want to get ahead of 3 specific things before I start: My Token batch updates — can you update multiple tokens in a single API call, or is it one call per token? With 25+ fields this could get expensive fast if it's one at a time Access token refresh — Marketo's API access token expires periodically. How are you handling refresh cleanly inside Fusion without scheduled scenarios breaking mid-run? Cloned program token inheritance — when you clone a program from a template via API, does the cloned program automatically carry over the full My Token structure from the parent, or do you need to do anything post-clone?  Happy to share the full build once it's done. Any real experience here is appreciated! 🙌