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  • When you f ex open a Journey report in AJO you have a button that points to CJA - for deeper analysis (it we have understood this correct) My organization has several questions connected to this feature. Se attached picture1. When you click on this button, when it is enabled, what happens. Does it o...

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  • I am sorry but that is not correct. I just tried this. I published a Journey with a email built just by fragments in a Draft mode, and there was nothing stopping me by doing that. 

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  • Thanks for the answer, but it really answer the question. You are just stating the facts, but not how it works. The question remains: Is Fragments run through a Journey, with Draft mode, excluded from rendering the mail while been sent? What is the purpose of the Draft status. 

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  • When starting to use Fragments to build and create emails the amount of fragments is increasing rapidly, and it is getting hard to have the overview. Especially when several business units is using the same Sandbox and different Fragments is been used in different situations and in different units.T...

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  • We can see that when we create new Fragments to be used in email they is created in a Draft mode. And when testing the email with Proofing, we cant se any differences it a Fragment is in Draft mode or in Published mode. We are therefor wondering what is the difference. Is the Draft node just used wh...

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  • In most cases when working with batched data we also need to be more close to real time. Both the bach and streaming audiences has a threshold when it comes to number of active and live audiences. Rules can in many cases replace the way we use audiences, and with not the some threshold rules. But to...

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  • When we run our daily batched to ingest data to AEP we know that many customers has the same e-mail address and/or Mobil number. There is several reasons for this. But it means also that this data points cant be the validator for a unique customer. This again is creating some issues reaching out to ...

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  • It is important for a AJO user to be able to create both subscription lists and landing pages on there own. Today this feature is connected to a "high level" of user access, like site admin or site owner. In our daily work it is then difficult to test and use this where nice feature because it it no...

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  • This new personalized email is over complicating things. Since I work in a Bank and what to send a email to all my Credit Card customers. For the customer that has the Zip code Oslo I will treat them differently, and providing this audience with a new personalized  dome sender name. The next time I ...

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  • When start using fragments to build your emails it could also be a good idea to be able to hide the panel with the other email blocks - if you are not going to use them, just use the fragment as your building blocks.

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