Perfect - now I have something new I can investigate. It might be this that makes the link to fail in our emails since I cant understand that it has nothing to do with the mail itself.

This is helpful. I see that the code you refer to probably generates the "settings" in the head of the email. And that is what needed to get the link to work. Where are you putting the code. Is that in the HTML code for the email template it self, or is it connected to the mail surface?

I am not sure that this accurate since you need to create the link to a one click opt out inside the email template, so this has something to do with AJO also. For some reason the link that is created works for mobile (the unsubscribe to list) is present on mobile screens, but not on Desktop (all de...

I have run into a strange challenge it seems. In my email surface configurations it seems to be right set up, since the link shows up in the inbox on mobile clients. But for some reasons nothing happens when the email is read on a Desktop client. Why should it work fine for mobile and not on Desktop...

When working with offers we cant filter the offers on the "created by" filter. It is not an option in the filtering menu and its not an option in the canvas/offers list. You can get the data to show in the offers list, but you cant click on that column to filter/sort on that data, like you can with ...

In our daily work we are facing a challenge when it comes to maintaince of email templates build from fragments. We are using different pre-defined templates that is built from fragments. And the fragments again contains just dummy images and lorum ipsum texts. The users changes the content in the f...

We are facing a editorial challenge when users are creating emails in the email designer. This is regarding the use of email fragments. We have created many different fragments as design elements/modules, and in all of this fragments we are using variables to control how the fragment should look lik...

When we try to send emails from AJO we get this alert. Saying that the opt-out link is missing in the body.But his is not entirely true. The link is there, but is placed inside a fragment. To us it seems like AJO is not able to see this link when it is inside a fragment, and then returns a alert. We...

Hi, yes that is a great idea but there is some challenges doing that today in the way the tags work. It is where hard to administrate and orchestrate. We have tried to use the tags for audiences and Journeys without any luck. When it is open for all users to create whatever they want in the same str...

Here is the link to the new case/issue I created as commented in the last post.https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-ideas/show-witch-folder-a-templates-is-stored-in-extra-column-in-the/idi-p/784474#M456