We have discovered a strange ting that happens when we are pasting text into a fragment. If we are cleaning up the text in Notepad, and uses the text in a fragment we are running into some issues. It seems like if the text from Notepad has several paragraphs something strange happens. The first para...

The bug is reported and has been started to work on. Latest update is that the root course is found, and the engineers just need to find a way of solving it.  

Really appreciate that you are looking into this.

See attached image. Here you can see the created folder structure for fragments at the left. And you can see the list of created fragment on the right. The list to the right don't indicate if a fragment is stored or not in a folder, and if in what folder. When organizing and administration AJO you n...

See attached image showing a fragment where you can download a app. Our use case is that this fragment in total would be hidden if the profile data is telling us that you have been logging into the app in the last 365 days. To be able to get this result shown above we needed to create a code that "c...

This is not what I am talking about. What you show here is the structure you see when working as an "admin" and are structuring the fragments. But if you work as a content creator, designing and setting up the emails, you dont see the same folder structure from the email/template designer. And it is...

We have now got a respond recognizing this issue as an AJO bug. We see that turning of the email tracking is breaking the mirror page link in an email fragment that has not the heritage broken. If you break the heritage on the exact same fragment, the link will then work.    

We have run more tests regarding this challenge with the Error in the Mirror Page link. And the new findings seems where interesting. If you have a Mirror Page link inside of a email fragment, The fragment is not broken, and if you turn of all email tracking (opned and clicks) the Mirror Page link f...

When you are working with creating fragments or creating email templates you can store these in a folder structure. If you then go into the structure, open a template or fragment to make some changes and save when you then goes back in the GUI you start again from a "closed" folder structure. You do...

We are today able to use folders to structure our e-mail fragments in a folder tree. The same folder tree is not visible then you are creating a new email and are picking fragments from the customized fragments you have created earlier. The folder structure should also bee visible when creating the ...