Show the template folder structure when using fragments in emails | Community
Skip to main content
Selliers
Level 4
August 22, 2025
Investigating

Show the template folder structure when using fragments in emails

  • August 22, 2025
  • 1 reply
  • 1690 views

We are today able to use folders to structure our e-mail fragments in a folder tree. The same folder tree is not visible then you are creating a new email and are picking fragments from the customized fragments you have created earlier. The folder structure should also bee visible when creating the emails using fragments, and not just when to administrate them. It is when you are looking for a specific fragment in the list of all your fragments you really need the folder structure, and not from a administrative perspective. It seems a little meaningless to having a folder structure when the end user cant see it and use it - the one user that really need it to make the workday faster and easier, is the user that creates emails - where the fragments is actually been used. We would love if the folder structure became visible also when creating emails, from the email designer. 

1 reply

Sukrity_Wadhwa
Community Manager
Community Manager
October 31, 2025
No text available
Sukrity Wadhwa