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  • that's normal, I think. Certain fields just are not editable in a project report, and I can see that for me, I'm able to edit company but not able to edit program name. If you are not the system admin, your permissions may also differ. At this point your workarounds would be to find a different way ...

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  • is the user trying to generate a proof on a newer version of an existing file that they didn't upload? I think manager users do not have permissions in this area.

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  • Sorry if I mis-stated. When I say "this field isn't being used anymore", I meant it as an agreement to the part of your original post, stating "custom fields not being used on any custom forms". This is pretty easy to check: the custom fields section in setup has a way to set up a column to see what...

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  • Programs don't rely on group as far as I know: they rely on the portfolio setting, so all you need to do is make sure your program is in that portfolio. After this, my troubleshooting steps are usually to clear cache and cookies, try a different browser, and try logging in as a different user or ask...

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  • I guess I wonder why that's even a consideration? Can you say more on this?   My opinion only: I would have stopped with "the field isn't being used anymore". It really doesn't matter at that point whether it holds data. And if the field is not being used on any custom forms, this is doubly the case...

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  • yes, that's how it should work. Additionally, even though this filter works, remember that this is filtering specifically on the first person assigned, or the "primary assignee". If you wanted to filter on any assignee on your task, you would need to craft a different filter, and then use the same a...

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  • The ampersand is not intended to be used to separate different search parameters (is that the right term?), it's meant to indicate a line break. If you look a task report filter, everywhere you see a line break, you would remove the line break and substitute the ampersand.   Separating your IDs with...

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  • I'm on firefox 134.0.2 on a PC, and have tried both production (legacy) and our preview sandbox (admin console/unified shell) and it seems to be working fine.   If you have already cleared browser cache and cookies and confirmed this is happening with multiple users, I'd definitely recommend getting...

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  • we’ve noticed a few users who have duplicated accounts and are signed in with their account that has no access. Has this somehow happened to your user?

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  • I'm not clear on what you're saying, so help me understand: if you create a new issue report, and in the filter section, you filter on status equals, NONE of the statuses in the dropdown are "Actioned". Is that right? (see screenshot attached)    

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