thanks, yes, the thing was as you said, both journeys started with same Event activity. So, J2 must start with another event which is triggered from J1 (in J1 you pass the trigger attribute for J2). Regards.
Hi, I've created two journeys using Jump activity J1 J2 The custom action is sending journey data to a slack chat The thing is I'm receiving that AJO data twice in slack (and I also tested using email and I'm receiving two emails) Why that? Thanks.
This is the use case: After an abandon cart we want to reach persons after 1 hour, 24 hours and 72 hours with 3 different emails (one per different hour). So, the event trigger is the same for the 3 different cases
well, not sure, because the condition I will use is the same for all paths, I need a kind of Fork (like Adobe Campaign) For example, if I use your example, the profile will always go to the first path because of the condition property Thanks
Hi, I'd like to create a Journey which start with an Unitary Event and after the trigger, add some waits which will take different actions, something like this The thing is everytime I click on "+" in the event activity, the "Only events can be set in paralel" alert shows, and it's weird as I want...
Hi, I've created a transactional journey. AJO is listening an event and then send an email. The email is kind of "Thank you" email so no need of add Unsubscribe button. I've created a Transactional channel surface but facing a warning about missing opt-out button in email body I've tested and publis...
Hi, thanks for response. But I want to avoid creating audiences and use Offer Rules. I'm not using any event data, the rules are using profile attributes. Also I'm not looking back previous periods. I tried with Streaming audiences and not working but will wait some time and test again. Why this sol...