Hi, I'm currently testing In-App messaging and the In-App works correctly when triggered through a Campaign, but not when triggered through a Journey, even though I'm using the same event trigger (application.launch) in both cases. In the Journey, the event is triggered successfully and the profile ...

Hi, we are actually working on the inApp messages for our implementation. We have ECID and an internal id both selected as identities.  The internal id is getting send through an event (into the identity map) and stored in the AEP profile into the identity map too.  The problem is that when we want ...

Hi, when using Audiences for In-App messaging in AJO, are only Edge audiences supported, or can other audience types be used as well?

Hi team, I'm seeing lot of cases where a push notification is excluded, and in the corresponding message.feedback event, the pushPlatform is listed as APNS, even though the profile has FCM as the push platform.Do you know why there's a mismatch between the platform in the feedback event and the one ...

Hi! Is it possible to set up alerts in AJO for the following cases? 1. When we reach a certain number of sends for an specific campaign2. When we hit a threshold of errors for an specific campaign?3.If no messages were sent in the last 15 minutes for an specific campaign? If not natively supported, ...

Hi, I’d like to confirm whether click tracking for push notifications in AJO requires adding a specific function in the mobile app code - similar to how it works in ACS. (Please refer to this ACS documentation: https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/configu...

Hi! Suppose we have an event configured to listen for new entries into a specific schema (X schema). If I have a journey published and listening to that event, will a new entry into that schema (for example, coming from Web SDK) automatically trigger the journey? Or does the journey only trigger if ...

Hi!  I would like to better understand how to differentiate between "push clicks" and "push opens" in the AJO Push Tracking dataset. I see that the pushTracking.applicationOpened event tracks when a user opens the application from a push notification. However, even when users interact and click with...

Hi,The client launched an API triggered push campaign in production, but the push notifications are not being sent due to a "PushNoValidTokenFoundForApps" error. The same campaign was previously published in the development environment and worked without issues.Has anyone encountered a similar situa...

Hi! Client created an email transactional-type campaign, and during configuration, if "Create New Profile" is not selected, the system throws an error saying the profile doesn’t exist if the profile does not exists in AEP/AJO. Questions: . Is it possible to send emails without having a profile creat...