We have configured the customer action to trigger the Push & email message using 3rd party tools, but when we are using those in journey getting HTTP error. Do we have to setup any other access point in AJO?
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I believe you have configured required details in custom action after adding in the journey like url path, action parameters if any variables values are added in action etc.
what is the exact error, please share the details ? May I know which 3rd party marketing tool is used for communication.
Please answer below questions, which will help to understand the issue better.
However, Check out my blog on "AJO /JO sending email delivery via 3rd party marketing automation tool — SFMC" . This could be useful.
@AmitK as @anuhya-tad mentioned it would be good to get some further details on where the error is occurring. Are you able to send any test profiles through execution? Some other questions that would help to troubleshoot: