Community Topics

The reason why he can't be removed from proofing template is - that one his team memeber goes OOO, he can login to WFT and see what app proofs are assigned to him and can strt working as proxy with no external help needed.Any workaround would be highly appreciated.

Has anyone else experienced this? We have users reporting that they're suddenly not receiving email notifications when they get added as an approver on a Proof, and it was working fine last week. None of them have changed anything in their notification settings.

There are several Email Notifications which trigger when something occurs with "one of my people". For example when "One of my people is added to a project". The way I read it is that this is for the Resource Owner. How is the Resource Owner defined?

The main complaint from users in our instance is the amount of email notifications. The system pre-dates my time here, so I was not involved in the initial setup, and left much of the basic setup in place as I made changes more relevant to the categorization of our work. Now I am looking into doin...

If still pending a response, we would like to create a custom email notification for executives to remind them to cast their decision on a task two days after their approval stage has kicked off. Is there a way to do that?

I'm not sure if this is possible or not, but I was wondering... Can you block/stop a notification from sending when a action is executed in Fusion that prompts a email notification by default?Use case:I have an automation running that, if the project owner job role matches the task assigned to job r...

Subject says it all - I'm looking for actual examples of the email notification templates. In the system, it only allows you to see the subject line and not the content. We have users that prefer to customize what specific notifications they receive, and I can't reference what they may or may not n...

is there any where to see what notifications the system sent out yesterday? if i have a user who is telling me they are getting a new set of email notifications from workfront, is there any way for me to see that somewhere in workfront?

Hello, One of our queue admins is looking for a way to customize the confirmation email users get after submitting a request. Essentially take the generic "Your Request Has Been Submitted" and turn it into something with info about turnaround times, resourcing, etc. Does anyone know if this is po...

I have a team that work through thousands of requests a week. They can see them in the Team Request area so they are there to pick up and work on. What I don't want is several thousands of notifications in the top right. It makes it extremely difficult to spot a notification if it comes from an upda...

Communicate with Team Leads, Executives and other Stakeholders to understand what data they need to access to stay up to speed on what's happening in the organization. Ask them if they'd prefer to get an automated email with the information and, if so, how often they'd like to receive it, or ask the...

Use case: today, a user made comment #27 in a long-running thread. This comment did not make it into the notifications for either intended audience, nor to their email notifications. The rest did. To make the mystery jucier: 1) I am seeing the comment in question on the MyWork "recent comments" sect...