Community Topics

Classic v7  Randomly the Direct Mail delivery will error (ringed with the flashing red), but there is never anything in the logs or journal that we can find.  All records are always inserted into broadlogrcp. It seems like it just can't finish or complete?  It happens to deliveries that have anywher...

Check out the new details that have been added about how to define the default postalAddress field for Direct Mail and why is it important to make sure that addresses are complete here in the Direct Mail Channel documentation.   Feel free to reach out through the below comment section in case you ha...

Hello, every time that I do a direct mail with a link, i have to change the lines=3 to lines=1.Is there any way to make "1" the default value?Thank you for your help.

Hi I wish to create a custom delivery channel (lets say telemarket) and use the direct mail template as a delivery template in this channel.For example:I want to extract all the target customers into a file (like it creates a file in direct mail delivery) and mark the delivery as a 'telermarket' del...

Hi guys, when i create a Direct Mail Delivery from a campaign, it appears in the dashboard before sending.But when it is sent it stops appearing in the previous campaign, and it gets linked to a campaign that didn't exist before sending the delivery.How can i fix this?@Manoj_Kumar_ @ParthaSarathy @P...

August 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Send In-app messages in your journeys: You can now send personalized In-app messages to your app users within a journey. Use Journey Opti...

Hello, As part of our customer 'journey' process flows, there are times where we have to send regulatory letters, promotional letters via Direct Mail channel for particular segment (audience). We are in need of following 2 integration patterns for Print shops depending on the print vendor - 1) AJO s...

Hi All, within a delivery template folder when I am clicking on New button, it creates a Direct Mail delivery template by default instead of an email delivery template. Earlier it was creating email delivery template only. Please guide me on how to change the default behaviour so that the New button...

Hello, I want to see the exported Columns of a Direct Mail Delivery, but when I query the column from [output/extraction/destination/exportColumns/exportColumn/@label] i get only the first column, how can i see all the columns exported?Thank you.@Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKan...

Hi, I have a Direct Mail Delivery where the routing has a Post-processing workflow, I would like to send custom event variables to that post-processing workflow. I tried to write event.variables.new="New" in this Js code:But it didn't work, any ideas?Thank you.@Manoj_Kumar_ @ParthaSarathy @Parvesh_P...