Community Topics

Hello!I want to be able to change automatically typology based on a field that we have in the delivery template (for example Delivery code = XXX) so that when choosing delivery code (we have a customized delivery code) from a dropdown menu the typology is also switched automatically.Here can you fin...

Hi Team , We have a requirement  if someone can help please.Our client organization is segregated in multiple business unit structure . We have separate folder structure for each BU which contains all the necessary campaign management entities. Some business users  are part of multiple BU's and has ...

Hi all,I'm trying to execute a typology rule based on the variable passed from the workflow. The below is not the exact scenario, but one of the way I'm trying to achieve. Let me know if there are any such usecases you experienced.   

Hi Team,               Iam trying to migrate the email template from SIT to UAT but below error occurs. Could you please help me to resolve this issue.Param(0)=139127020Param(1)=0WDB-200011 The requested database record does not exist.Cannot load document of type 'Deliveries (nms:delivery)' satisfyi...

I need to look for a specific text in all the existing delivery templates. However when I tried building a workflow to fetch the HTML content of the templates, the field is missing in nms:delivery schema - snapshot below. I guess there should be a content(source) field under HTML content (html).I'm ...

Hell Dear Campaigners,we have issues with encoding in the  delivery tempalates when using languages like arabic, chinese or japanese.I encoded the files into utf-8 BOM (not sure why but adobe campagin could display characters correctly)We send proofs open and close email couple of times and suddenly...

Hello!In my regular HTML template, I have added the necessary Gmail annotation script with the exact recommended image width. In the gmail preview the annotations, we are able to view the images. But on the real device, we are not able to get it even after the email falls under the promotion tab. Do...

Hey Everyone, I'm attempting to process a delivery for a campaign that includes two delivery templates. One of the templates completed successfully, but the second one is showing as "Restart" in the dashboard. This is the first instance I've encountered this "Restart" status. I'm unsure whether I sh...

Hi, I need to create an email template where I have to be able to show the last product the user has bought and indicate the subcategory to which it belongs. Can someone explain me the steps to make it possible? I dont find the way to insert the LAST product bought, maybe doing something with the cr...

Hi team,I have to check if the option value is 0 my email template prints "Hi" and if the option value is 1 it prints "Bye". this scenario I want to be achieve in an email template not using a Personalization block.My code below:<%var A = "<%@ include option='test' %>if (A == '0'){<p><b><span style=...

In your delivery, you can use different types of data that can be utilized for personalized content for your customers.To add a custom variable directly to the delivery from the workflow, you will need to create delivery variable placeholders in your delivery template set values to variables within...

Hello!I have a problem, we see in the systemet that we have some deliveries (send-outs) that are not linked to any campaign. The workflow that triggers these deliveries is in a campaign and nothing seems wrong but when I look in the Delivery folder I noticed that they are not linked to any campaign:...