Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Could using the same subdomain for both SMS and email impact my email sending reputation?For example, if my SMS channel generates a lot of spam complaints or opt-outs, could that negatively affect the reputation of the email subdomain in any way?

Hi all, I am creating a url tracking parameter in Marketing Channel surface and want to add the message action name included in journeys.  But I need it to populate in the URL following this format: "em-"  + context.system.source.actionName. When using context.system.source.actionName as is, it will...

Hi all! I'm aware I can use audiences in condition activities inside journeys, but my question is: If I use multiple audiences as part of the same condition node with 'OR', is the performance of the journey lowered? - currently we have a journey started by a unitary event and would like to take out ...

How to define/personalize an if-else condition in an AJO API Trigger Campaign email template to return the values of {{context.make}} and {{context.model}} only if they exist(true). If only one exists(true), return that one; if both exist(true), return both.{ "context": { “make” =“true”,"make"= "a",...

Hi, where I can find SMS tracking logs? I used Twilio and I have clicks in my Last 24hs report but I can't find any SMS tracking logs dataset  

Have a quick question - that -  My Journey Starts with a read audience and I have added the Day of week check [ Tues|Wed|Thurs|Friday] . Now the question is Concern about the weekday checks- right now when the check returns weekend/monday, it looks like it ends the customer journey.  What would be b...

Is journey orchestrator a separate sku and not part of journey optimizer ? I havnt used adobe campaign, but is that JO part of ACC suite ? The UI of JO seems exactly same as AJO. When do we use JO, instead of AJO ? 

All, I have an In-App Message in my Journey that should "fire" based on a email click. The journey runs and it appears the In-App message runs, but working with my QA team, they are not getting the message. We've checked the trigger, and when we manually run the In-App we can see it in our QA app. H...

When we try to send emails from AJO we get this alert. Saying that the opt-out link is missing in the body.But his is not entirely true. The link is there, but is placed inside a fragment. To us it seems like AJO is not able to see this link when it is inside a fragment, and then returns a alert. We...

I am trying to create a landing page, subdomain, and preset are correctly configured. But when I create a landing page and publish it, I get a 400 error when I try to access the landing page