Adobe Journey Optimizer

Hey Journey Optimizers!  We’re excited to roll out our latest Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these updates, w...

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Wanted to use external data coming from an API for personalisation in OC, I assume it should be done by adding the attributes to data set, that is created for a relational schema and add relationship with recipient schema, and add the attributes to enrichment activity and use them in personalisation...

Hi, Is anyone came across chained journey in AJO, as long running programs more than 91 days, making them divide and run.I was exploring solution like updating profile attribute as 1st journey completed and  using it to enter 2nd journey, however the challenge is if the same customer eligible for mu...

Hi All,I have a use case where many journeys are using the same design path but are sending different mails.Journey 1 - Unitary event1 - Condition Node - Custom Action1 - Custom Action2 - Email2Journey 2 - Unitary event1 - Condition Node - Custom Action1 - Custom Action2 - Email2here, the custom act...

Hey team, In SFMC in the JSON we are receiving for Transaction Campaigns. We are have fields like in a nested manner like:{ Personal { "name": 'XYZ', "Town": 'Paris', "Country": 'France' }}{ Order { "name":'ProductName', "Amount": '110' }} But in AJO API Triggered campaigns we can only add all the a...

how do we create a circular loop in journey canvas , if i want to connect one of the touch point back into another condition in the previous path (either at beginning point or intermediate point)? i have attached a screenshot for reference. I would like to avoid creating the condition again and find...

I need to create a unitary event to reach profiles who clicked on an email that was placed earlier in the journey. I can't use a reaction event activity because the reaction activity isn't placed directly after the email I'm looking to act on which is why I am creating a unitary event to look at the...

I just created my first journey in Adobe Journey Optimizer. Everything seems ok, I see  3 emails were delivered. I have recieved the email. However, I was wondering how can I validate exactly to which addresses the emails were delivered to?     

I am working on a journey where a user needs to be notified via an email if they have showed interest in an item which has gone out of stock and is now back in stock. The email can show max of 5 back in stock blocks depending on the number of items customer has showed interest in. If they have shown...

I’ve encountered a problem with the AJO Sandbox when attempting to process diagnostic information provided in Canadian French with in the JSON payload below is valid, but the Sandbox/Email is unable to read or execute it for the API triggered Campaigns !HMTL Logic: {{#each context.vehicleInfo.diagno...

Happy New Year everyone, I have a question for the community that I think I know the answer to but want to get a wider opinion on to be sure. I want to create an abandon cart journey that's going to be event triggered, I'm happy with this element of it, but we don't capture all fields we want to use...