Adobe Journey Optimizer

Hey Journey Optimizers!  We’re excited to roll out our latest Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these updates, w...

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hi,I’m struggling to get an accurate count of customers who actually received a specific journey message. I tried creating an audience using the journey version ID or journey action ID, but the numbers are always wrong. I was told this happens because if the journey has multiple comms (e.g., 2 email...

Hi Team, I have created a test journey for a PoC to test a scenario where email 1 is being sent to a customer but due to capping rules (channel/frequency capping) the email doesn't get sent as for the user the quota of emails for the day is already exhausted.How can I re send the email again tomorro...

What is the main difference between Optimize (New Update) and Condition activity in the orchestration in AJO ?We see experimentation in optimize which could have been achieved by percentage split earlier. And Similarly the Targeting Rule path could be created using data source condition.What is the ...

Hi All,I was trying to copy nodes from 1 journey to another. I was able to do this by selecting required nodes using ctrl+c ( many times ) and then using ctrl +v to paste in the final journey.Its working sometimes( after restarted ) and sometimes not. But when ever I copy I was able to see the json ...

Hi, I was experiencing an issue getting everything to work, and it was only resolved after addingMobileCore.updateConfiguration({ 'messaging.useSandbox': true }).However, after submitting my app to TestFlight with this value set to true, I started receiving a Provider Error when sending push notific...

Hi, I'd like to create a condition for today's sends for an specific campaignVersionId:  I know I can build this using Batch Audience but I need in kind of streaming or real time. How can I achieve my goal? Thanks.

Can we update throttling setting for multiple end points in Single postman request? Eg : I am calling system A, System B and System C in my journey through custom actions and want to update all in single postman call. Is it possible. if yes, can someone please share sample postman body with multiple...

I have a use case where I need to pass a dynamic ID (such as a reward ID) from an email template to an AJO landing page. My goal is for the landing page to use JavaScript to fetch this ID from the URL and personalize the experience accordingly.I understand how to retrieve URL parameters on the landi...

Hi! I would like to know why the widget of Optimized vs non Optimized is not on my Global Report. Does it have some relation to the time zones? I activated the widget for my journey. 

Hi, I’m currently working on an SMS integration with a custom provider, and they’ve asked me the following: “To proceed with the activation of the instance, we need to know from which IP or domain we’ll receive the requests so we can allow them through our firewall.” Do you know if SMS traffic is ac...