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  • 7/31/23
    I am trying to reset my password, but I am not receiving the email to do so. I am trying to login from here, https://api.demdex.com/portal/login I click "Forgot Password", enter my username and email. It says "Success An email was sent to you with further instructions.", but there is no email in my ...

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  • 7/26/23
    I created a Segment and when I send it to Facebook I have a smaller match of profiles than when I try to do an automatic manual load on Facebook. What could I do to lessen this impact?

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  • 7/18/23
    Hi,If I were to create a segment for users who have visited the site 2x within 30 days, how would I do that?  In cases where I have multiple traits with an AND statement, do I need to apply frequency on all the traits.  For example, visited x page and x subpage within 15 days.Thanks

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  • 7/18/23
    Hi everyone, After 30 days one of the traits in our account always looses all of its reach, which results in us repopulating it from the LiveRamp side. There is a setting for this in the Adobe Audience Manager regarding audience invalidation, but the maximum amount of days is 30. Is there any way to...

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  • 7/10/23
    Hi,When we are doing A/B test in Target, the audiences that we push from AAM seems to produce low visits.  Would anyone know why that would be the case?  The AAM real-time audience size are around 300, however when in Target, we only see 3 or 4.  Any insight would help on this. Thanks

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  • 7/4/23
    Hi,If we are setting a data element in launch for our ID sync, do we need to set the value of that element to some other type than 'cookie'?  Would setting up the data element as 'cookie' impact when it comes to id sync for AAM?Thanks

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  • 6/30/23
    Hi,I currently have segments which results "active" on the platform and these segments are based as data source from Cross Device, hence profile merge rules. If I check the profile merge rules it seems that the active people is equal to 0% what does this mean? - by trying some a/b test by applying t...

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  • 6/26/23
    Hello,Was curious if anyone has any information that they can share about implementing declared IDs for CCPA opt-outs? Curious to know who is currently using this and what you think of it?Thanks!

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  • 6/16/23
    I want to get a list of all the segments present in Adobe Audience Manager however, when I run BAAAM tool it gives the error "Error while performing the requested action. Overflow." Is there a way where I can increase the capacity of the BAAAM tool. I have only 2665 segments and able to fetch only 1...

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  • 6/6/23
    Hello, My name is Hang Nguyen. I currently work for the Marketing department for one of the dental lab in Costa Mesa - California. I actually in training right now and when I went through the training program called Workfront and I saw this page with miss spelling word "Oganize" (Organize). I just w...

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