I have a user that needs Acrobat Pro to sign documents.  It is set up with her Adobe ID, but now that I have moved all users to a Federated ID she no longer can access her Acrobat Pro license.  How do I update the Acrobat Pro? I do not see that as a product that I can assign in the Admin Console.  

It must be some kind of firewall rule that our company has in place.  The partner that picks up the data was able to get to the file and pick it up from the ftp.omniture.com directory.  

Hi, We have been using ftp.omniture.com for years for datawarehouse pulls.  I am getting a "windows cannot access this folder" error today when trying to retrieve my file.  Is anybody else seeing that? I also tried from a dos prompt and it timed out. Same for a co-worker.  

We created a SSO Federated ID.  I changed identity types for one user via csv.  She disappeared from the list of users and now shows as the single user in our new Federated directory within the Admin Console. She was prompted to sign on using OKTA when she tried to login.  She was able to login succ...

Sure.  I should have mentioned that we are moving to AEM.

I am looking for more guidance.  I understand how to configure our production Launch files to be self-hosting. I am wanting to have our website code base to pick up the self-hosted files as we publish to production, rather than bundling with our website releases.  I can imagine that I could have our...

Apparently there is some documentation somewhere that details how to self-host Launch production releases in a way that can be done separately from website code releases. I spoke with an Adobe employee at the Adobe area in the Pavillion at Summit a few weeks back.  He said there is documentation on ...

We have moved from App Measurement to WebSDK.  When we were using the Application Measurement Code  we had a synch call within Launch when the user logged into our site and we set that value to the eVar where we capture the hashed loyalty id.   I am not finding documentation on how to do a synch cal...

Thank you.  We worked with Customer Support.  We added AAM as a service to our WebSDK datastream.  We followed the steps outlined in this tutorial.  https://experienceleague.adobe.com/docs/platform-learn/implement-web-sdk/applications-setup/setup-audience-manager.html?lang=en and we see the traits p...

That is great to hear!