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  • 9/10/20
    Team,We have a common scenario where user have a look in to the product/brand section across the eCommerce web site (Not a regular eCommerce platform). At the time they have been reviewing any product/brand our client wants to trigger an email or call from support team to assist on users for their p...

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  • 9/9/20
    how do I find out my account ID to connect Adobe Analytics, and we do not have access to the Account ID in the UI. 

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  • 9/9/20
    Hi, Our hypothesis is that paid marketing channels by first-touch marketing channels have higher number of visitors, while paid marketing channels by last-touch marketing channel have lower number of visitors. To illustrate, if Visitor first intereacted with SEM-> dropped off-> Returns within 30 day...

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  • 9/9/20
    I understand marketing channels and numbers behind tracking codes are not the same, even though the rules are in essence the same for a segment using the same rules and a marketing channel using the same rules.  When comparing to Google Analytics channel and segment with same rules for a session are...

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  • 9/8/20
    Hi All, I am wondering how can I enable tracking of a person from the point when they go to the app store to download the mobile app and then use it before login and/or after login. We have Adobe SDK integrated in the mobile app and our website also has Adobe tagging in place.

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  • 9/8/20
    Hi,  I need help creating a filter or set-up that allows me to map old URLs to new URLs. The issue is every-time we change a URL it messes with Historic data.  Please See image attached - all of those pages are the same. I would like to set it up so that Adobe understands that a group of URLs are th...

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  • 9/8/20
    We're having an issue with Adobe Analytics 2.0. Some of our customer's access_token is getting refreshed everyday that means they've to authorize to Adobe Analytics daily. But we've cases where many customers are using the same token successfully which has not been refreshed in a week or so. We woul...

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  • 9/8/20
    I recently realized that I have both, Adobe ID and Federated ID, which have the same password.How do I identify which one I am logged into? The one that I am logged into right now does not display any of the workspace reports that were shared or created by me.How can I access the previous ID?How can...

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  • 9/8/20
    We're seeing some very unusual data across a handful of our reports where some visitors coming to our site are somehow appearing as multiple unique visitors and/or multiple visits (multiple meaning 20-30+ "visits" with 1 visit per 1 pageview) in the span of 1-3 hours, which is obviously impossible. ...

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  • 9/7/20
    Hi, Suppose a visitor makes multiple visits to the platform. I want to capture what he/she did in the first 'n' visits. I tried building a sequential segment using Only Before Sequence, but I don't think it was correct. For example, if a visitor makes 6 visits, I want to capture the data of his/her ...

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