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  • 6/21/23
    Hi! We’ve run into a bit of a roadblock since the “Improved IP-to-geolocation mapping” which was release on Adobe Analytics on Jan 11 of this year. Since the IP lookups changes were not retroactive, we’re running into issues whereby our city-level data is not longer comparable year on year. The team...

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  • 6/21/23
    Hi! My team is trying to decipher the chart below re: time spent on site for unique visitors:A few questions:Since these are time buckets for unique visitors, if a user comes to the site and spends 3 minutes, then again later and spends 10 minutes, are they placed in both time buckets?If a user is o...

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  • 6/21/23
    We would like to use workspaces as a landing page for some of our Analytics users. At present we have 3 main user groups but we would like to use a different workspace for each group as they each have different needs as users and look across different domains. At present we only know how to set a si...

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  • 6/21/23
    Hello all,I am wondering if you can help me with my reporting issue. Scenario:I have this domain www.subdomain.domain.com, and there is a CTA on that page that when you click, you'll go to www.domain.com.When I created a marketing channel report, and filtered with referring domain, I can see the tra...

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  • 6/20/23
     Hi All, We are planning to implement a tag in our website, but we don't want it to get dropped in certain geographies.can anyone help us with a solution to identify the visitors from these Geo and not allowing tag to get dropped for them. Thank You. 

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  • 6/20/23
    Hi, I have this video component that is not triggering a rule when I first play/pause the audio. But on the second and succeeding click, the rule is now triggering. One condition of the rule is that it will fire when there is analytics link name. On first click of play/pause, the video component has...

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  • 6/20/23
    Hi Everyone, We set up eCommerce tracking and at the time of order confirmation we are capturing product ids. In order confirmation page, there is a list of recommended product and we also want to capture recommended product id. Any thoughts ?  how can we capture recommended product ids at the time ...

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  • 6/19/23
    Hi there,I have noticed an unexplained sudden drop in bounce rate for (see image attached):https://www.blackberry.com/us/en/solutions/endpoint-security/zero-trust-securityWe had bounce rate at about 80% for this page. On April 12, 2023 the bounced rate drop to 2.10% and even hit 0% on April 14, 2023...

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  • 6/19/23
    Hi all,I'm trying to understand the billing impact of using the Merge ID to update a given page view with data generated after the page view was logged. For example, when the page loads we fire a page view event. Then as the user scrolls, a third party provider dynamically populates elements on the ...

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  • 6/19/23
    Hi,I have currently a segment at the Visit-level where the condition is Campaign contains XY. However, the results show me also campaigns which don´t have XY in its name.How is this possible? Thanks!

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