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Segmentation in flow visualizations feedback

Gigazelle

Employee

19-07-2019

Hi everyone!

Recently, an issue was reported to Adobe regarding how segments are applied to flow reports. I wanted to get your feedback around if you find value around its current functionality, or around how we intend to change it.

How it currently works

When you apply a segment to a flow report, it first does all the pathing calculations, then applies the segment after. This image provides an excellent example:

1795113_pastedImage_1.png

Using the above image, first it calculates all paths from /search to /ware, then it applies the segment (hits where pages = /ware). What you end up with is a report that doesn't make a lot of sense.

What Adobe plans to change

Instead of applying the segment after paths are calculated, Adobe plans to apply the segment to each part of the path.

For example, instead of:

(/search then /ware) applied segment

It would be:

(/search with applied segment) then (/ware with applied segment)

If the above data was used, this specific example would show 0 for the entire report. Since /search had zero hits match the segment, naturally there would be no subsequent path instances.

We want your feedback!

This is where we want to hear from you.

  • How do you expect segments applied to flow visualizations to work?
  • Are there any scenarios where applying a segment after pathing data is calculated would be valuable?

We want to make sure that the planned changes are a direct upgrade to getting value out of flow reports. Please let us know!

Replies

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H_L

22-07-2019

Or when drag & drop a prop onto the "segment" area, deafult set it in "visit" level?

Or when user select a page from Prop dimension drag & drop to the segment area of a Flow, ask user it's a Before or After sequential, or "logic group", during a visit.

It seems to me "hit" level will not make sense at "segment" area on top of the "FLOW", unless it can be applied inside of a flow stage.

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Gigazelle

Employee

23-07-2019

Using a visit level segment would definitely make more sense, and what I would consider a best practice. However, I don't think we want to limit the segment container used in this context, because you could still get some value out of using a hit level segment.

The ability to control segments on each stage of the flow (similar to fallout) was discussed, and might warrant additional discussion in the future. Thank you for your feedback!

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H_L

23-07-2019

Ok, may be my understanding to segment and flow is not that professional.

As far as I can remember, all "then" should be applied to visit level or visitor level.

I don't really understand how a "from page A then to page B" can be identified by a "hit" since it need to identify at least 2 image request.

Sorry to confuse you and provided helpless idea.

But it seems to me it looks very similar to want to get the flow of "sequential segment": Between, but not Before nor After. Like in this post asked:

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Gigazelle

Employee

24-07-2019

No worries, this is a good conversation to have! This is a very complex subject, so any clarifications we can make to help understand will help many others.

Sequential segmentation does require two or more hits, however, there is a very distinct difference between a sequential segment and a segment container.

  • A sequential segment is a piece of criteria that belongs within a segment container.
  • A segment container determines what hits to include if the segment criteria is met.

Since a sequential segment refers to segment criteria, you can have a sequential segment in either a hit container, a visit container, or visitor container.

  • If you have the sequential segment "Page A > Page B" in a hit container, it will only pull in the individual hits that matched your segment.
  • If you have the sequential segment "Page A > Page B" in a visit container, it will not only bring in the hits that were part of the sequence, but also the rest of the visit as well.
  • If you have the sequential segment "Page A > Page B" in a visitor container, it brings in the hits, the visit, and any other visits of that individual.
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H_L

30-07-2019

Gigazelle ,

Thanks for your inputs and further explanations.

I carefully checked the definition of "Sequential Segment" and tried creating "Hits" level Sequential Segment, now I fully understand the sequential segment can also work in Hit level.

Best,

H

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H_L

28-08-2019

Hi Gigazelle,

I'm here again,may I take the opportunity to ask you:

How I can create a sequential segment for the Immediate Next Hit after a sequential segment?

for example, following Sequential Segment is created:

1822506_pastedImage_0.png

The Result:

1822507_pastedImage_1.png

What the expected result is:

Only Hit Depth 6 is displayed.

Do you think it's possible to make?

In fact I asked a similar question by using Fall-out.

I hope to have adobe analytics experts help.

Thank you in advance.

H

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H_L

28-08-2019

Also, it seems the FLOW does not work when Sequential Segment applied.

Could you please help to clarify as well?

Million thanks!

1822517_pastedImage_0.png

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Gigazelle

Employee

29-08-2019

I'd recommend creating a new thread for this, as this thread's purpose is for individuals to post feedback on upcoming changes Adobe plans to make to segmenting flow reports.

However, to briefly answer your question, click the clock icon so it says 'Then within 1 hits'. I believe that should give you the sequential segment you're looking for.

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luekl

30-08-2019

Flows and Segments right now are not recommended to be used together. But Flows in general also have issues even without segments in that the Entries often do not show if the number of Entries is low.

Moreover Flows do not match what I get for the exact same dimension and time range in R & A and Ad hoc. Ad hoc and R & A look like they are working, Analysis Workspace seems to be buggy (yes, I am using the Visit Container to be comparable to R&A and Ad hoc).

1824413_pastedImage_2.png

1824415_pastedImage_5.png

I would want to apply segments like "only Hits of Type "Search" or "Pageview" or only Hits where "x is set"), so it is more or less what Gigazelle proposed in the beginning: The segment needs to be applied first to filter out only the Hits that fit the criteria, and then the Pathing Report has to be generated from what is left.