Product Communities

Problem Statement :How can we support near real-time or frequent audience evaluation in AEP, when the platform only allows one scheduled batch segmentation run per day and does not support sub-daily automation? Solution: In Adobe Experience Platform (AEP), batch segmentation is designed for daily execution (one run per day per sandbox). This becomes a challenge when business requires more frequent audience refresh (hourly or near real-time use cases).To handle this, AEP provides a combination of on-demand execution, optimization strategies, and alternative approaches. 1. Understand the Core LimitationOnly 1 automated batch run per day per sandbox No hourly or multiple recurring schedules supported Schedule timing (default 5:00 AM UTC) can be modified only via API, not UI👉 This means native batch segmentation cannot meet high-frequency use cases 2. Use Flexible Audience Evaluation (FAE) – On-Demand RunsTo overcome this limitation, AEP provides Flexible Audience Evaluation (FAE).✅ What

Hi Everyone,I wanted to share a new Chrome extension I’ve been using called TagScanner that has significantly streamlined my Adobe Tags (Launch) auditing workflow.As implementation scale increases, keeping track of library bloat and rule dependencies can get tricky. TagScanner helps by loading all details about any Adobe Tags property directly from the page.Key Features:Direct Page Reading: It reads the Tags library directly from the browser—no remote code or extra permissions required. Comprehensive Visibility: Quickly view all active Rules, Data Elements, and Extensions in a single interface. Performance Insights: It displays exact file sizes and usage details, making it much easier to identify "heavy" rules or unused code that might be slowing down your site. Effortless Documentation: Perfect for cleaning up legacy properties or creating implementation documentation for stakeholders.It’s been a great addition to my toolkit for quick audits without having to dig through the Data Coll

Workfront Fusion does not account for Daylight Savings Time, which is confusing when mangaging Scenarios and evaluating Cycles/Executions, especially because Workfront does account for DST.

The Monday morning that never ends Picture this: it's Monday, and Priya, a journey orchestration lead at a retail brand, has three journeys on her plate. A loyalty re-engagement flow. A trial-to-paid conversion path. A seasonal promotion for a new product line.Each journey needs the same opening move: read the audience, run an eligibility filter, and drop anyone who doesn't qualify. Priya has built that logic at least a dozen times. She knows it by heart. She also knows that if she copies it from an old journey, she'll spend the next hour untangling node references, fixing namespace mismatches, and wondering whether this version matches the one her colleague Marcus built last month.By Tuesday, she's still wiring up the same three nodes. Again.This is the quiet tax of journey building — not the creative work of designing a great customer experience, but the repetitive work of rebuilding logic your team already trusts. Journey Fragments exist to eliminate that tax. What if your best jour

Modern customer journeys rarely stay inside one system. They depend on loyalty platforms, billing engines, CRM tools, fulfilment services, and partner APIs. When one of those integrations fails, the reason behind the failure matters just as much as the failure itself.A temporary outage may need a retry. A duplicate request may need no action at all. A suspended account may require customer service intervention. But until now, custom actions in Adobe Journey Optimizer could detect that a call failed without giving journeys access to the structured error details many APIs already returned.AJO 26.1 changes that with Error Response Payload Support for custom actions. What's New: Error Response Payload Support Custom actions have long supported success response mapping. When an API call succeeds, you can define the response structure, parse the body, and use those fields later in the journey.Previously, error handling worked differently. If a custom action returned a 4xx or 5xx response, AJ

We would like to see some enhancements to milestone paths. Currently you can only associate one milestone path to a project. This creates limitations on enterprise-wide reporting. If we want a global milestone path associated to all projects, then agencies cannot apply a local milestone path to manage work. If leadership wants to see all projects across the enterprise for planning (revenue etc.) We currently have no mechanism to do that. 

Planning has all these great ways to customize views, but no way to capture those views to showcase in reports. For example, you can create a great timeline view and customize what is visible, but you have to use a screenshot tool to get that image in the hands of stakeholders.  One tool that does this really well is Lucid. When you go to expert a chart, it gives you the option right there to crop it and choose exactly what to include.  Even with tables, it would be helpful to capture the view for use in a PowerPoint without using copy and paste and having things go wonky on the paste part. 

This is a request to have the Emergency pipeline execution mode, currently available for AEM on-pem (Code Deployment | Adobe Experience Manager), added to AEM as a Cloud Service. 

Have you ever noticed a strange behavior in Adobe Experience Platform (AEP)? You can build a structural blueprint called a Schema with a special map called an identityMap. You can add an email and a phone number as normal identities, but leave the "Primary Identity" field completely blank. The system still allows you to click "Enable for Profile" and save it without any errors at all!It looks like everything is working perfectly. But underneath the hood of Real-Time CDP, this creates a hidden trap: the system will connect your IDs in the map, but it will fail to create actual customer profiles.Let’s understand why this happens using a simple story based on a real-world company: Walmart. The Problem: Missing Profiles Imagine Walmart is tracking digital shopping activity using an AEP Schema. A customer goes online and makes a purchase, providing their phone number and email.Because the Walmart Schema has an identityMap at its root, AEP stores this transaction. Later, a data analyst check

Simulation Mode lets you test draft journeys using Simulated Users — AJO-native temporary profiles that are fast to create, reusable across journeys, and completely separate from AEP test profiles. If you have read the getting-started guide, you have seen how Simulation Mode works for a single journey with a branching condition. This post goes one level deeper: two journeys running in sequence, sharing a single simulated user, where Journey 2 writes profile attributes that Journey 1's condition reads.The use case is credit decisioning. Journey 2 fires on a credit decision event and writes the outcome and the decline reason to the simulated user's profile using an Update Profile node. Journey 1 fires on a product campaign trigger, waits 2 hours, then reads those profile attributes to route the customer to an approved onboarding email or a personalised declined email that renders the specific reason inline.The goal is to prove — with green lines in the Results tab — that the correct emai

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Using Ai search, we would like to have search operators enabled to be able to search for exact terms. The search operators “ “ as known from Google etc. would be the highest priority, enabling us to search for an exact combination of search keywords. 

We sometimes have up to 20 documents in one project that need approval. I would like to be able to select them all and send one approval (but still have an approval on each document)

Some of our reports need to be filtered to only show data from members who belong to a certain Team. Only Home Team is available as a filter in reporting, so, in order for a person's data to display on a report, we have to make sure we remember to make their Home Team match the filter on the Report. This works OK, but it means that if a person belongs to more than 1 team, they can only show up on 1 report that is filtered by Home Team. If we could select Other Teams as a filter on a report, then we wouldn't have to remember to make the report filter match their home team, and we could also have the person appear on all of the reports that are filtered by Team.

Description - Would like to be able to display percentages on bar chart reportsWhy is this feature important to you - Leaders would like to be able to see percentages on reports and teams are having to exports reports and recreate charts in Excel. This creates additional work and data comes stale as soon as we export to create these manual reports.How would you like the feature to work - Add an option to allow us to toggle on percentages for bar charts.Current Behavior: This does not exist. Duplicate idea

Please add the ability to delete multiple items at once within Marketo Engage.

There used to be an interface within Marketo that allowed the deactivation of multiple trigger campaigns at once. This was a great time saver and would be very useful to reimplement. It is painful and severely time-consuming to have to manually go to each folder within each program to deactivate trigger campaigns.

Please update UI so that when smart campaigns (and possible other items) are deleted, the UI doesn't scroll to the top of the instance. This is highly irritating and wastes time for end users who have to scroll back down to the folder they were working in.

Description - Currently if a user sorts the task list by something other than task number, the tools for indenting/outdenting and adding tasks above/below the line become inaccessible. Instead of making them inaccessible, show those tools and pop up error messages telling the user the task list needs to be sorted by task number to use this feature and give them a button to immediately resort their task list by task number to proceed. Why is this feature important to you - Users are constantly sorting their list by another column, not realizing this, and then getting extremely frustrated when they cannot find the indent/outdent and add task above/below tools.  I have users run into this issue pretty consistently. How would you like the feature to work -  It would be a more user friendly approach to instead show the user the tools and tell them that they can't use them without re-sorting their task list by task number. It would be even better if you could also give th

Users need the ability to do fuzzy lookups in Marketo Design Studio so that we don’t waste time and resources within the platform recreating and uploading duplicate images and files. This feature was removed a while back without consulting users on whether they needed the ability to do this. 

One of the few concerns I have had with Workfront is that, for larger projects, there is nothing that I see that relates to a project charter that should be created in the Initation process group or the project management plans that are major parts of the Planning process group. The intake and custom form has been helpful for projects that require less detail or planning, but not for the major initiatives. For those projects I try to keep to PMI (Project Management Institute) standards. Are you able to develop or account for those needs within Workfront? Also, if you don't have a PMP professional or PMI professional consultant, I would recommend that you have one be heavily involved/ consulted in Workfront development.

We are currently unable to capture url parameters when a user engages with a dialogue in Dynamic Chat. This is a big miss IMHO because it means we're unable to align dynamic chat engagement with campaign activities, or campaign costs. Many people user UTM parameters, and we currently use GCLID and CMPID as parameters to align user engagement to marketing activity, and marketing investment. Capturing these parameters is critical to showing DC value.

Marketo Dynamic Chat currently does not appear to support capturing UTM parameter values and updating them in Marketo fields. Having this capability would be valuable for campaign attribution, lead tracking, and downstream automation. We would appreciate Adobe considering this enhancement in a future release.  

We need the ability when we set up automated scheduling of reports to have an expiration date of “NEVER”. Its very inconvenient to have reports from either analytics or the new adobe report builder to aways hit an expiration date that has to be kept up with. 

Summary A customer uploading 20 video files totaling 45GB (~1.8GB each) is experiencing Chrome out-of-memory crashes (Err Code 5). Potential root cause is that AEM browser-based asset upload functionality currently supports up to 7 concurrent uploads regardless of file size leading to browser memory exhaustion when uploading large files, particularly video assets.We are requesting an enhancement to dynamically adjust the concurrent upload count based on total active file size in memory.Fixed concurrency of 7 does not account for file size, leading to excessive browser memory consumption with large files Chrome does not gracefully handle memory exhaustion in this scenario — it crashes with Err 5 rather than exiting cleanlyProposed Solution Implement a dynamic concurrency model that uses total active upload file size as the throttling mechanism, rather than a fixed concurrent file count. The browser experience should be smart enough to do 7 for smaller files, or adjust down for larger on