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Anybody advise on how to/ if it’s possible to pinpoint proof comments when creating them in Fusion? The rest API lets me narrow them down to page X but I need to go a stage further and pinpoint them to specific X and Y co-ordinates with the arrow as if the user was doing it via the UI.I’ve tried recreating the calls the UI makes but I can’t make it work. It calls https://us.my.workfront.com/proof/rpc/index.php and passes a session ID in the request body but both the session ID returned via the ProofHQ rest API and the main WF API result in errors when creating comments.
Hi Team,We have a custom object related to closed leads that we use for a nurturing campaign. Currently: The custom object is linked at the Account level. As a result, all contacts associated with the account receives the email. Our goal is to have only the specific contact associated with the closed lead receive the email. We plan to eventually update the custom object relationship to the Contact level. Interim solution:Since the custom object already contains a Contact ID, is there a way to: Match/filter the Custom Object Contact ID against the Marketo Lead/Contact ID, or Use another Smart List-only workaround to exclude contacts who are not associated with that specific closed lead ? Any guidance on an interim solution would be greatly appreciated.Regards,Akshat
Hi,We are using AEM 6.5 on prem. I would like to know if there is a way to find out the number clicks over a period of time on published assets in the DAM?Thanks.
A huge thank you to everyone who joined today's Champion Chat: Things We Changed Our Minds About with Workfront! And an extra special shoutout to our amazing Workfront Champions - Carol @CarolMajewski , Kellie @KellieGardner , Monique @MoniqueEvans , Olya @OK18 , and Tim @TimWy1 - for being so open about their lessons learned, sharing their real-world experiences, and helping make our community such a welcoming place to learn. We're incredibly grateful for people like you who are willing to keep it honest and help others grow! Panelist Questions & Answers: What's a Workfront hill you used to die on that you've since climbed down from? Panelists said they’ve shifted from rigid, one-size-fits-all approaches to more flexible, practical use of Workfront. They also embraced "good enough to launch" implementations and accepted that Workfront isn't meant to replace every system. What's a feature or capability you initially disliked but now love? Custom forms, groups/group admins,
I’d like to propose a fairly simple idea. We create reports with many OR sections. I would say it takes some time to go back over time to remember what each section was filtering for. There could be a simple solution where there is a label and description box for each OR section.
I have several batch audiences which were activated to destinations within the past 2 years. They were created through the segment builder UI; there are about 300K+ qualified profiles. This week when I go to edit the audiences via the UI, under attributes there is an error which says “Cannot set properties of null (setting 'segmentJobData')”. Clicking Edit Audience results in an error of “Audience cannot be loaded. Cannot set properties of null (setting ‘segmentJobData’).” Any thoughts on how to resolve this issue such that I can edit the audience?
Hi WF community,Looking to hear from folks that are in a mixed legacy/cloud storage environment, I have some questions around environment promotions and refreshes. What are you experiencing?When you refresh a sandbox, I assume it reflects storage of what’s in prod? I.e. if you convert a portfolio to cloud storage (via Preferences) in SB01 to do some testing and whatnot, and then it refreshes, does it go back to legacy storage? I’ve been told there is no rollback, but how does it work with refreshes? When you promote objects from sandbox to prod, is the storage type of those objects respected/carry over into prod? If you’ve chosen to have some user Groups enabled in Preferences instead of Entire Org, does this have any impact on env promo (i.e. if anyone doing the promotion is or is not in a Group)?
Hi there!We may use Workfront a little differently (maybe not as robustly) than others so I’m looking for some insight.We have individuals that create “projects” with “tasks” for more daily tasks / updating of items / check lists / documentation (think that they visited a location and want to document what was discussed/observed there). Then we have true “Projects” that have meetings corresponding to the goals/expectations of a project, tasks, deliverables, etc.How we currently have WF structured these “daily/weekly” documentation project items fall in the same programs as true Projects. I’m looking for any help or insight on how to redesign the system so we have a structure that better distinguishes between Projects and those documentation/one off tasks items.Thank you!
Users have high-priority need to take a Request that has been converted to a Project (using a specific template) and create a second project (with a different template) out of the original Issue/Request. Users would be able to browse from Request list and see all projects created from original request.
Description - The current functionality for routing rules is very limited. We are only able to configure routing rules for specific queue topics. Allowing us to assign specific user/teams to a specific queue topic. The following is functionality that is possible through Fusion, but want to be available without Fusion: 1. Automatically Convert Requests/Issue into a Project If a request is submitted through a specific queue topic, then automatically convert the request into a project using a specific project template. Ideally, we would also have the ability to configure this at the custom form level. e.g. If the requester selects XYZ on the request form, then convert into a project using XYZ template. If the requester selects ABC on the request form, then convert into a project using ABC template. 2. Dynamic Request Routing Based on how the Form was CompletedSimilar to #1, allow us to set routing rules based on how the request form was completed. If c
The Problem: If your company uses Workfront Data Connect on the Ultimate plan, you know it runs on an Adobe-managed Snowflake Reader Account. Because customers don't have admin-level database privileges on these instances, we can't create custom Snowflake Row Access Policies or Secure Views. This creates a huge security roadblock when trying to restrict sensitive data by team, region, business unit, etc.The Solution: Adobe should give its top tier customers native row-level filtering capabilities for Data Connect—either by provisioning provider-side Secure Views/Row Access Policies based on customer specs, or by adding row-level governance controls directly within the Workfront admin interface.Why Vote for This? Unlock Broader Usage: Safely roll out Data Connect insights to more teams without exposing restricted or sensitive rows. Tighter Security: Meet strict enterprise compliance and data governance standards natively. No More Workarounds: Stop building complex, costly ETL pipeli
I need to do some deep dive reporting on Dynamic Chat.The packaged reports give me the top 5 pages - I need all of the pages where people engaged with Chat.And then beyond that I need to know what goal were reach and if they engaged with a live agent/book a meeting.Is there any way of doing this?
Hi, Previously using Adobe API 1.4, which has since been updated to API 2.0. In API 2.0, we now have the feasibility to request only one dimension per call unlike 1.4, which allowed multiple dimensions in a single request. I tried using API 2.0, but when passing multiple dimensions (via separate calls), it's taking a lot of time to extract the data. For ex: extracting just 1 hour of data takes 20 minutes, and we need to extract data on a monthly basis which isn't feasible at this rate. Wanted to check if you've come across this issue before, and if there's any optimization we can apply to speed this up. Thanks.
Batch Campaigns can have the status “Scheduled to run”, and you can filter for this status. Thing is, that this is in fact not their current status. These campaigns ran a year ago, yet the status is not updated. Once you click on them, Marketo recognizes the current status and removes it from the filter.I consider this a bug, and I think the status of scheduled campaign should automatically be set to “Has run” after it has run.And on a side note: If you want to archive a program that has Smart Campaigns in it that are in the “Scheduled to run” status - even if that’s not true - you can’t archive. Marketo will display this error message:
In one of our Web SDK implementations in AEP, we are collecting form data through an HTTP API, and the prospect email ID is being used as the primary identity. During the initial data flow mapping, we did not apply a lowercase transformation to the email field, so email values entered in uppercase were ingested into CDP as-is.We are now implementing lowercase mapping for the email value in the data flow. However, this is creating an issue because the historical records already stored in uppercase are resulting in separate profiles in CDP. To avoid duplicate profiles, we would like to apply lowercase mapping to the historical data as well in the AEP Profile UI.Could you please guide us the best approach on how to do this? other than reingestion
A new feature that would be great to have is the ability to test marketing channel rules as you’re creating/saving them. Similar to what we have for classifications, where you can put in a test string and it will show how that string would be classified. It would be great to have this with marketing channels. How it should work:There should be an option to run a test where you can manually put in a URL, referrer, and other components (based on what components you’ve used to set up your rules). Either have it show up with all of the fields you’ve used and the option to populate them/leave them blank, or have dropdowns where you can select which fields you want to enter info for.Then have it run what you’ve entered against all of your rules and tell you which marketing channel it would get classified into. Why it’s important:Right now when making marketing channel processing rules, there isn’t currently a way to test them. It can be hard to mentally go through all of the rules and figure
We’re facing an issue with browser autocomplete behavior on a public web form and it’s starting to generate incorrect submissions.we have a standard “First name” and “Last name” form section. Recently, in Google Chrome (we cannot identify the browser and version ) , the browser’s autofill feature started filling both the “First name” and “Last name” fields with the user’s first name only. Users often don’t notice this, so they submit the form with an incorrect last name (it’s just their first name duplicated). This creates data quality issues.Is there any way to force the browser autocomplete behavior? Thanks
Hi Everyone, Can you please confirm whether we can do Frequency Capping in Service Subscription for both Android and IOS PN in Adobe campaign V8My Requirement is I need to restrict the PN communication to be sent to customer only once with 1 hour. Please help me on this. Thanks, Saravanakumar. B
To reduce the risk of accidental interruptions, we recommend moving the Schedule Sandbox Refresh button from the main Workfront page to the Setup menu.Keeping this action button on the main page makes it easy for users who are not involved in the refresh process to unintentionally cancel or modify a scheduled refresh, which could directly impact planned activities.Since refreshes are typically coordinated internally by the team before execution, placing this option under the Setup menu provides an additional layer of protection, ensuring that only authorized users performing configuration tasks can access it and significantly reducing the likelihood of accidental changes.
Hi All I have a requirement for a landing page with five Opt-in/Opt-out services.If a user selects one or more specific services for Opt-out and then clicks the Call-to-Action (CTA) button, only the selected services should be opted out. If the user clicks the CTA button without selecting any specific service, the user should be opted out of all five services by default.How can we implement this logic in AJO? Thanks Gowtham Raj
Is there something to consider for push daily capping? I've applied capping to push but users are receving the push even with the daily capping.
I would like there to be a global Workload Balancer setting that automatically hides ON HOLD or DEAD projects without applying status-based filter criteria or needing to update the project tasks so they don’t qualify. Similar to the how completed work can be removed from the Workload Balancer through the Show completed work setting, it would be ideal if there was a Show Dead or On Hold work setting that could be toggled off once in settings rather than having to add criteria [Project: Status -- Does not equal -- Dead, On Hold] to all Workload Balancer active project filters to exclude these projects. USE CASE: When an in-flight project is cancelled or put on hold, setting its status to DEAD or ON HOLD allows the Project Owner to freeze the project where it was in its progress without having to complete or clear the qualifying tasks to remove them from showing in the Workload Balancer. That way if the project happens to come back to life down the line, the remaining tasks are still set
Hi All, Has anyone else experienced issues with the Countries/Regions dimension in Adobe Analytics for their organization?I understand Adobe uses Digital Element for IP-based geolocation, but in our case the country attribution doesn't seem accurate, and it's becoming increasingly difficult to explain the data to senior leadership.For context, we're a UAE-based bank, and we're seeing some unusual patterns: Kazakhstan accounts for ~12% of total visits, which initially made us think it could be bot traffic. However, what's surprising is that ~14% of our campaign forms are also being submitted from Kazakhstan, making it difficult to dismiss as bots. Singapore contributes ~16% of visits, yet only 0.2% of campaign leads come from there. This raises a few questions: Has anyone observed similar inconsistencies with the Countries/Regions dimension? Could this be related to VPNs, proxy networks, mobile carrier routing, or geolocation database inaccuracies? How have you validated or improv
A form based activity was created which was available in the network response call but not on my website when I was using apply propositions . My apply propositions was implemented in the following manner : - To make that available on the website , I have to explicitly add the following custom codevar prop = event.propositions.find( p => p.scope === "appinstall-popup-mbox");document.querySelector( "#abc-membership > section > div > div").innerHTML = prop.items[0].data. Content; Is there any optimal way to do it or the reason why a seperate custom code is required.
I know that Target with Web SDK uses Identity Map in order to map user sessions from different devices (if user logged-in).Is there any way to preview user identities in Target? Target API does not return identities
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