Product Communities

[sling-default-2-health-com.day.cq.compat.codeupgrade.impl.hc.MissingPackagesHealthCheck] com.adobe.granite.queries.impl.hc.QueryHealthCheckMetrics Error in refreshing the health check gauge com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected a string but was BEGIN_OBJECT at line 1 column 1480105 path $.data[580].contentPackage at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:226) [com.adobe.cq.gson:2.8.5] at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:41) [com.adobe.cq.gson:2.8.5] at com.google.gson.internal.bind.ArrayTypeAdapter.read(ArrayTypeAdapter.java:72) [com.adobe.cq.gson:2.8.5] at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:131) [com.adobe.cq.gson:2.8.5] at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:222) [com.adobe.cq.g

  Session Details Take your Workfront Fusion development skills to the next level in this hands-on session designed for intermediate to advanced developers. This workshop provides an in-depth exploration of the capabilities within the Workfront and PDF Services Connectors in Fusion. Attendees will have the opportunity to build a robust integration that generates a PDF output from Workfront Project attributes and gain valuable insights into optimizing content automation within Workfront Fusion.   Key Topics Include: Navigating the developer.adobe.com portal and enabling Server-to-Server PDF Services connections Mastering advanced concepts like array iteration and aggregation for more efficient data handling Return from Summit 2025 with a real-world automation to generate customized PDF project summaries Join us to sharpen your development expertise and enhance your ability to automate and customize workflows in Workfront Fusion. Session Schedule Wednesday, Mar 19 | 1:

Hosted in partnership with Brain Haight of Adobe Professional Services, this session covered 3 main CSV import/export scenarios: importing tasks from CSV files, creating custom form field values for dropdowns, and exporting project data to CSV files. The first scenario showed how to import 20 tasks from a CSV file into a Workfront project, including mapping task names, project IDs, and job role assignments. This is the working file for Example #1: Task CSV. The second scenario focused on importing dropdown field values for custom forms, requiring the use of custom API calls since standard Workfront modules don't support parameter options directly. This is the working file for Example #2: Drop down CSV The third scenario demonstrated exporting project data to CSV format, including project names, IDs, owner information, and percent complete status. Slide deck, workshop recording, and Fusion scenario bundle:  Slide Deck PDF  Workshop Recording  Fusion CSV

Hi, I am hoping someone has this working, and I think I am close. We have a typeahead field tied to the user object. When we type in the field, it will reference an existing name within Workfront. The field is used on a task.  We are trying to use the typeahead field in a report filter to get data about tasks where the field is populated with the name, but filter off the home team of the name within the typeahead field.  We have tried:fieldname:ID:homeTeamID=value of the idfieldname:ID:homeTeamID_Mod=in We have triedfieldname:homeTeamID=value of the idfieldname:homeTeamID_Mod=in None of those worked. Bonus points would be instead of the ID to use $$USER.homeTeamID

Hello Adobe Experience Platform users, We have a really exciting Ask Me Anything (AMA) on 9/2 at 8am PST where product and engineering will be answering questions on all things related to AI Assistant. You don't want to miss this!In the meantime, review this article from one our engineers who will be leading the AMA on 9/2: https://experienceleague.adobe.com/en/perspectives/prompting-101-how-to-talk-to-adobe-experience-platforms-ai-assistantRegister here: https://experienceleaguecommunities.adobe.com/t5/aep-events/ask-me-anything-september-2nd-with-experience-platform-experts/ec-p/769194

In the world of customer experience, delivering the right message at the right time is crucial. Adobe Journey Optimizer (AJO) empowers marketers to orchestrate highly personalized customer journeys, but understanding when and how a profile enters and exits a journey can make all the difference between success and missed opportunities. In this blog, we'll dive deep into the journey entry and exit criteria — what they are, why they matter, and best practices for configuring them effectively. Real-World Examples of Journey Entry and Exit 1. Welcome Campaign for New Subscribers Entry: Profiles enter the journey when they subscribe to a newsletter. Exit: Profiles exit once they have completed a welcome series of emails or after a set time if they do not engage. Benefit: Ensures new subscribers receive timely onboarding while avoiding repetitive messaging. 2. Abandoned Cart Recovery Entry: Customers enter the journey if they add items to a cart but do not complete checkout within 24 hou

  Join us for an In-Person AEM User Group Meetup – Southeast & Midwest Chapters Are Co-Hosting!   We're excited to bring together the Southeast and Midwest AEM communities for a special in-person user group event in Atlanta! This collaborative session will be a great opportunity to network with fellow AEM users, share best practices, explore the latest features and trends, and hear real-world use cases from across both regions. Whether you're a developer, marketer, architect, or product owner, there’s something for everyone. Don’t miss this chance to connect, learn, and grow together!   Register here: https://aem-augs.adobe.com/events/details/adobe-experience-manager-aemug-southeast-chapter-presents-aem-user-group-meeting-southeast-and-midwest-chapters/cohost-aemug-southeast-chapter

Hi Folks, Im wondering what reporting people have for monitoring the "health" of their request queues? Things like - time from request submitted to opened (change status from new i guess?)?time from opened to closed/resolved?time from opened to converted to project?Assignment of OPEN/active requestsassignment of resolved/closed requests. Any other breakdowns or KPIs that youve found helpful or interesting to look at! Thanks community! 

Hello Adobe Experience Platform users,   We have a really exciting Ask Me Anything (AMA) on 9/2 at 8am PST where product and engineering will be answering questions on all things related to AI Assistant. You don't want to miss this!   In the meantime, review this article from one our engineers who will be leading the AMA on 9/2: https://experienceleague.adobe.com/en/perspectives/prompting-101-how-to-talk-to-adobe-experience-pla...   Register here: https://experienceleaguecommunities.adobe.com/t5/aep-events/ask-me-anything-september-2nd-with-experience-platform-experts/ec-p/769194

Hello All! I am doing research to learn more about Business Rules within Workfront. I was hoping the community could share different use cases for Business Rules that your companies use. Thank you!

Hello I have a requirement to create API end points to access and do the following in Adobe Experience Cloud Assets,a. Browse assets in a paginated mannerb. Filter assets based on the metadata by applying 1 or more filters at the same time (including custom metadata)c. Search through the assetsd. Download assetsDoes the experience cloud assets have specific APIs to do the same? Or could we use assets API for this? I could not find anything from the documentation on how could I programmatically access experience cloud assets. Any directions or documentation would be much appreciated.Thanks

I am currently working on integrating RT-CDP audiences to be used in Adobe Target activities, but for the time being using at.js, instead of Adobe Experience Platform Web SDK. During that work I found the following question:Has anyone successfully used AEP edge profile with... - Adobe Experience League Community - 442184CC: @evidana and @jacobto1  I noticed that it was quite old and thus locked for commenting, so I wanted to create a post to share some of my findings. First off, I too was getting the "404" status of my test profiles in the Adobe Target trace. I managed to change this to "200", after I ensured to include the following parameters in our Adobe Target implementation:aepSandboxIdaepSandboxNameDocumentation: How Do I Use the targetGlobalSettings() Function? | Adobe Target The only way to fetch the Sandbox ID (in UUID format), is either to create a test audience in the relevant sandbox and activate it towards Adobe Target - once in

AJO’s standard profile-driven personalization is not sufficient for managing common, frequently updated template components—such as internal compliance notices, member disclosures, or branded language—that are not part of the individual profile but must be inserted based on the context (internal/external), campaign type, or data source. This blog delivers a practical guide for institutions aiming to dynamically inject header/footer blocks into AJO email templates.  Use Case: For the upcoming Community Health & Wellness Fair, UGH hospital needs to deliver targeted email communications through Adobe Journey Optimizer (AJO) for both internal staff and external community members at the same time. Internal employees require emails with dynamic header, footer, or informational blocks specific to their roles (such as booth assignments, volunteer sign-up links, and facilitation reminders), while external recipients (local residents, past patients, and partner organ

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      In the previous article, we examined the detrimental effects of marketing fatigue on customer experience and its subsequent impact on business objectives. Marketing fatigue occurs when customers are overwhelmed by excessive marketing messages, leading to disengagement, irritation, and ultimately, a negative perception of the brand. To address this issue, we explored the concept of frequency capping as a solution. Frequency capping involves setting limits on the number of times a particular marketing message is shown to an individual within a specific time frame. Furthermore, we discussed the implementation of frequency capping on a single device using Adobe Target's profile-scripts functionality. In today's ever-changing digital landscape, customers are increasingly connected across multiple devices, from smartphones and tablets to laptops and smartwatches. According a survey by Statista - the average number of devices per person in 2023 was 3.6. These

Game 1: Workfront Day at The Skill Exchange Thursday, August 21 Don’t miss this chance to hit a home run with your Workfront skills! Join us for a full lineup of practical sessions featuring Workfront customers and product experts. Topics include: Mastering Workfront’s AI tools Building for a Workfront Center of Excellence (CoE) Elevating reporting with Advanced Text Mode Tips and tricks to maximize your Workfront license...and much more! Get to the plate and knock this one out of the park. Register today!   Game 2: The Skill Exchange After Party – Our First “Mega-WUG”! Tuesday, September 10 Join the league for a cross-chapter Workfront User Group (WUG) virtual event open to all WUG chapters and members (or should I say, players). This All-Star panel will break down the hits, runs, and foul balls from The Skill Exchange Workfront Day and share expert insights you won’t want to miss. Not a WUG member yet? Step to the plate and join a chapter today. Then, register for the After Pa

In my instance, we've added a number of Typeahead fields over the years that we've come to regret, mainly because they appear as top-level objects in Reporting tools and confuse everyone trying to build reporting. I can only explain why Project reports show two Portfolio and Program options with completely different options under them so many times. (Yes, I could re-name the fields but I wanted a better solution.) Finally I decided to experiment with replacing the Typeaheads with External Reference fields that looked the information up from Workfront's API instead. I've included a set of examples below for the objects I replaced, along with some gotchas I found along the way.  Project Templates. This was the easiest one, since we have less than 100 active templates in our instance.  Depending on what I wanted the drop-down to display, I could potentially filter further by the Group of the template, or any other template field. This returns a list of all Active Templ

Authors - Shiladitya Bose, Somesh Jaiswal, Ashu Malik   What is Universal Link ?     Universal Links are a feature in iOS (introduced in iOS 9) that allows developers to create a seamless connection between a website and a corresponding app. They enable a single URL to open a specific location within an app if it's installed or direct the user to the website if the app is not installed. This provides a smoother user experience compared to traditional deep linking methods.    Customer hosted AASA file snippet The following is the AASA configuration which will be required to support the integration. Let us suppose we are supporting this integration for www.mybusiness.com & customer has delegated email.mybusiness.com subdomain in AJO. AASA file hosted at https://www.mybusiness.com/.well-known/apple-app-site-association  will define the URLs which their app(s) support.   Universal Link with Tracking  Let us consider the following

Thank you to all who attended our first Pittsburgh User Group event and to all chapter members who have joined but were unable to make it. This thread is for open discussion between group members or those interested in joining. Please be courteous and remember that this is public information.  If you're not in our group but would like to join, please click here: https://workfront-augs.adobe.com/wug-pittsburgh/ Thank you so much and welcome! 🙂 Brittany Lang & Heather Kulbacki  

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Hi Team,I am getting invocation error as showing below Screen shot when the  payload size exceed more then 1MB. I just wanted to check is there any configuration where we can increase the payload size. 

  Introduction Adobe Customer Journey Analytics (CJA) offers various methods for calculating bounces and bounce rates, each providing unique insights into user engagement patterns. These approaches have distinct implications, potentially influencing how we interpret and act upon user behavior data. In this blog post, we'll explore the different bounce rate calculation options available within CJA, examining their strengths and potential drawbacks. Bounce rate has been a cornerstone of web analytics for decades, evolving alongside the digital landscape. From its origins in early website traffic analysis to its current implementations, it remains a widely-used metric for understanding user engagement. It's both amusing and impressive how this seemingly simple concept has stood the test of time, adapting to new technologies and user behaviors. As we explore its various incarnations within CJA, we see how this venerable metric continues to provide insights, albeit with a modern sla

On the Fourth Quarter 2025 release overview page, the following is noted: Other Workfront integration transitionsTo deliver more stable and scalable integrations, we’re shifting to a modern, flexible integration approach using Workfront Automation and Integration (Fusion). As part of this transition process, the following integrations will not be available after  February 28, 2026:Workfront for G SuiteWorkfront for JiraWorkfront for Salesforce.We recommend using Workfront Automation and Integration for your organization’s integration needs with Google Workspace. For an overview of Workfront Automation and Integration, see Adobe Workfront Fusion overview. I'm in the middle of testing and implementing the connection between our Workfront and Jira instances. It really sounds like a dumb question, but hoping others can chime in - am I understanding correctly that if we don't pay for Fusion, we no longer get to connect these applications come February? At

Hi, I have created a workflow model with a "Deactivate Page" step only and while running this i am getting "Process Resource null" error.I have also tried another step "Create page Version" and still getting the same error response.I have checked "com.day.cq.wcm.workflow" bundle and "create version" component both are active and my workflow model is in sync.Any suggestion how to solve it?Work Flow Error:Work Flow Model: 

I'm looking to create documentation to act as a knowledge base for administrators that is specific to my instance of Workfront. We are starting from scratch so I'm open to ideas or any existing documentation from others have built this for their instance from an Admin perspective. You don't need to share your documentation but if you have a template you'd be willing to share that could be used by others that would be a great place to start. I was considering going to the setup section and going from top to bottom and listing out how we have customized for each item. If there was something already out that that is intuitive or formatted for this work I'd like to avoid reinventing the wheel if possible. Thanks much.