Product Communities

The May 2021 Release for Adobe Marketo Engage is live. In this release, we are excited to announce the general availability of Account Smart Lists, and new features for our Next-Generation Experience. This release is full of Customer Love enhancements requested directly by our customers through our Marketing Nation community or direct conversations.   Released in May 2021 The following capabilities, features, and enhancements are released on a quarterly cycle. Account-Based Experiences Account Smart Lists* Generally Available Dynamically identify and qualify accounts with desired account and person attributes to target in cross-channel marketing campaigns and send timely alerts to Sales to close deals faster. This new capability allows for robust automation of account-based marketing strategies. Account Smart Lists are available for customers with the Target Account Management value add-on that are on the next-generation user experience.   Next-Generation User Experience The

Grab Images from Web (under Email Editor » Email Actions and the equivalent spot in LP Editor) is a cool tool, but it’s subject to common web security restrictions. So a page that looks fine in its own browser tab — like your own corporate site, the principal place you’d (legally) grab images from — can nevertheless return an error when you try to scrape its images from the Marketo UI:   There are a few possible causes (more than one may apply): the site requires the Referrer of image requests to match its own origin, an age-old way to block hotlinking the site requires a session cookie of some sort, even if it’s not an authenticated session the site uses other mechanisms to detect and reject spidering attempts With Grab Images From Web, Marketo’s back-end server makes an HTTP GET request to the site. This is an anonymous, direct request with no Referrer. So even if you’re logged into the remote site in your browser, that

The purpose of this thread is to continue the conversation from the Virtual User Group on the topic of Transitioning to the New Workfront Experience on April 20, 2021. Many thanks to everyone who came to our virtual meetup! Special thanks to @Josh Boston‚ for sharing guidance from Workfront’s on how best to transition to the new Workfront experience, and to @Brandon Pritchard‚ and Jennifer Demboski from Nationwide Insurance for sharing their steps for migrating. They used a tiered approach to rolling out the new experience based on their users usage and expertise within Workfront, and heavily leveraged pre-built materials from Workfront One. You can see more in the attached slides, and you can watch the recording here. Do you have any questions for Josh or the Nationwide team? Was there a tip that was especially helpful that you picked up in the session? Leave a comment below and we’ll keep the conversation going! Thanks again. If you have any feedback (good or bad), please don’t he

Join us for the next monthly Adobe Target Community Q&A Coffee Break,  taking place Wednesday, May 12th, 2021 @ 8am PT 🗓️☕Be sure to MARK YOUR CALENDARS with a link to this thread☕🗓️ We'll be joined by Shannon Hamilton, aka @ShannonHamiltonPM, Group Product manager for Adobe Target, who will be signed in here to the Adobe Target Community to chat directly with you on this thread about your Adobe Target questions pertaining to her areas of expertise: Integrations Unified Profile Target AEP Integrations Point integrations with other solutions Core UI workflows REQUIREMENTS TO PARTICIPATE  Must be signed in to the Community during the 1-hour period  Must post a Question about Adobe Target THAT'S IT!  *(think of this as the Adobe Target Community equivalent of an AMA, (“Ask Me Anything”), and bring your best speed-typing game)  INSTRUCTIONS 

Sneak peek: Adobe Journey Optimizer by Digitalum Abstract At Adobe Summit 2021, Adobe announced a new tool called Adobe Journey Optimizer. At the time of the announcement, this tool was still subject to beta testing, but we can already share some early insights from the summit. Why Adobe Journey Optimizer It goes without saying that 2020 was a pivotal year, a year that redefined how companies engage with consumers. More than ever, the power is with the consumer. This consumer is more complex, and hence customer journeys are more complex. Consumers expect more and find it table-stakes now that all interactions they have with a brand, are connected across the journey. “Just in time experiences” is no longer a buzz-word, rather it’s the new reality. To address this new reality, Adobe journey optimizer is built with the promise to: Orchestrate and personalise connected journeys across any app, device, screen, or channel. How it works To deliver on this promise, real-time data

AEM Cloud Service - Digital OnBoarding Process, Post Lead Form Data to a AEM React SPA by Sreekanth Choudry Nalabotu Abstract Goal AEM Cloud Version : 2021.5.5257.20210505T101930Z-210429 (May 05, 2021) Process detailed below explains a sample Digital OnBoarding Flow, where a potential customer enters basic information in a Lead Entry page setup on AEM Sites. Form data can be stored in AEM or Adobe Campaign or any external system (for email outreach incase user does not continue with the process) and the user is later POST-forwarded to a Digital OnBoarding AEM React Spa App which shows the basic information entered in lead entry page and more steps for converting the lead to a customer. This post does not discuss Analytics and Campaign pieces... Solution 1) Create the AEM React SPA project using archetype https://github.com/adobe/aem-project-archetype mvn -B archetype:generate -D archetypeGroupId=com.adobe.aem -D archetypeArtifactId=aem-project-archetype -D archetypeVersion=24 -D ae

This blog is Part 1 of a three-part series that will cover how anyone could use Adobe Target NodeJS SDK to run experimentation and personalization on an edge compute platform. The parts are: Part 1: Akamai Edge Workers and Adobe Target NodeJS SDK, by @17378348  Part 2: AWS Lambd@Edge and Adobe Target NodeJS SDK Part 3: Cloudflare Workers and Adobe Target NodeJS SDK Check it out today, and stay tuned here for Parts 2 and 3! 

We created a simple servlet with a fixed path of /bin/demo/querybuilder.     (service = Servlet.class, property = { Constants.SERVICE_DESCRIPTION + "=Query Builder servlet", "sling.servlet.methods=" + HttpConstants.METHOD_GET, "sling.servlet.paths=" + "/bin/demo/querybuilder" }) public class SimonServlet extends SlingSafeMethodsServlet {     This works great on local sdk, and works hitting the cloud author instance.  However, when we hit the corresponding publish instance, we get:     <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html> <head> <title>404 Not Found</title> </head> <body> <h1>Not Found</h1> <p>The requested URL was not found on this server.</p> </body> </html>     Any ideas how we get them onto publish? Our content gets pushed onto the publish instance automatically.   A

We are using AEM 6.5.8 with forms add-on, for any simple form, when we add dictionary, the popup window said the project created by when we tried to click "open project", nothing returned.And the browser console reported "Uncaught TypeError: Cannot read property 'PROJECT_LISTING_PATH' of undefined",the code is:VanityPath.PROJECT_LISTING_PATH and VanityPath is undefined.What could be the reason?

Hi All,We have a requirement to add new field say Related Tags in page properties Basic tab in addition to the existing ones. I tried to achieve this by using Sling Resource Merger overlay concept which works fine but after this i am unable to see edit/configure options for any of the components.Below are the detailed steps i followed to overlay page properties in AEM 6.4Navigate to node /libs/wcm/foundation/components/basicpage/v1/basicpage/tabs/basic/items/column/items/title, click on Overlay NodeNode gets created under /apps//wcm/foundation/components/basicpage/v1/basicpage/tabs/basic/items/column/items/titleAdded custom field under overlaid nodeOpen page properties to find custom field in basic tab.But when i navigate to any of my content pages, i am unable to edit/configure components. Once i delete above overlaid node and restart AEM instance, i am able to edit the components.I could not find any error/exception in any of the logs related to this.If anyone was able to achieve sim

The purpose of this thread is to continue the conversation from the Virtual User Group on the topic of Request Queues and Intake Forms on May 11, 2021. Many thanks to everyone who came to our virtual meetup! Special thanks to @Peter Rees‚ and Julia Ziegler from Merkle, and @Robin Sikes‚ from Fiserv for sharing how they use request queues and all the many tips and tricks they've learned along the way. You can see more in the attached slides, and you can watch the recording here. Do you have any questions that weren’t answered in the meetup? Was there a tip that was especially helpful that you picked up in the session? Do you have a cute picture of your dog or cat you want to share? Leave a comment below and we’ll keep the conversation going! Thanks again. If you have any feedback (good or bad), please don’t hesitate to reach out. You can find the schedule for all upcoming User Groups on the Events page on Workfront One (one.workfront.com/events).

We are exploring personalization options leveraging just AEM 6.5. We are planning to integrate AEM with Taxonomy management system called TopQuadrant EDG to use enterprise taxonomy for search and other use cases. I wanted to understand what role Taxonomy can play in personalizing AEM rendered websites.  Note - I am familiar with usage of Adobe Target for personalization but never used just AEM and taxonomy for personalizing webpages. I know AEM has context hub which has limited features but I couldn't find any Adobe article which discusses role of taxonomy for personalization.  

The steps to add a custom DITA-OT are documented in the section "Use custom DITA-OT plug-ins" of Installation and Configuration Guide   On a high level the steps are: Get the basic DITA-OT If you want to obtain copy of out-of-the-box DITA-OT from XML Documentation, download it from path "/etc/fmdita/dita_resources/DITA-OT.zip" If you want to obtain a different version then you can download from dita-ot repo Make changes into DITA-OT like adding new plugin, or customizing existing plugins (refer example in related links section below) Upload DITA-OT.zip received to /apps/<project-folder>/dita_resources (create a custom project folder is a recommended approach) Add DITA Profile through Tools > Guides > DITA Profiles (use the DITA-OT path where the custom DITA-OT is uploaded, refer screenshot below)       More Reading Customizing DITA-OT plugin samples

 I have one query regarding Content Fragment, I have Custom Content Fragment in my Author Instance and i dragged and dropped on to my page and i replicated that project and manually published that content fragment as well...but i'm not able to see content fragment on my page in publisher instance but i'm able to see the content fragment under Assets in publisher instance. Please, Help me out. Below is Author Instnace Page Below is the Publisher Instance Page 

Hi all,we want to call the Analytics API 2.0 from our Java application. Therefor we generate an JWT token and with that JWT token an access token in Java. We used this tutorial:  https://www.adobe.io/authentication/auth-methods.html#!adobeio/adobeio-documentation/master/auth/JWTAuthenticationQuickStart.md  https://www.adobe.io/authentication/auth-methods.html#!adobeio/adobeio-documentation/master/auth/JWTAuthenticationQuickStart.mdNow we try to get a report from Analytics API with this access token but we always get the following error:{"errorCode":"invalid_token","errorDescription":"User associated with ims token could not be found or company not found.","errorId":"auth-xxxx-xxxx"}In case we use an access token generated with OAuth (and user credentials), the request to the /reports endpoint works well. We couldn't find a way to generate an OAuth access token programmatically without manually login at Adobe. So we used the JWT Token in Java.We use the Analytics API 2.0: https://adobed

DAM Is A Key Ingredient For Your Digital Experience Delivery by Nick Barber & Emma Huff Abstract Digital customer experience has become a top-three growing priority, according to Forrester’s April 2020 COVID-19 Service Provider Pulse Survey. As companies look to deliver more personalized, engaging (and lower-cost!) experiences on their digital channels using assets like video or even 3D renderings, an increasing number have turned to digital asset management (DAM) to better manage the creation, production, and distribution of these types of rich media content. It’s a critical element of digital experience (DX) delivery and a core component of the modern digital experience stack (see graphic below). We recently interviewed 15 enterprises to hear their DAM best practices and lessons learned. Organizations focused on three key areas to make their DAM selection and deployment a success Read Full Blog DAM Is A Key Ingredient For Your Digital Experience Delivery Q&A Please use thi

Personalization of content using ContextHub | AEM 6.5.5 by Nikhil Kumar Abstract Hello AEM folks, As we know that personalization of content is one of the key feature of AEM nowadays. In this article we will have a look how we can personalize our content using contexthub and later in coming articles I will cover personalization using experience fragments as well. To enable personalization using contexthub on a website we need to add below snippet to page component. 1 Where to look for contextHub parameters? So before starting with the implementation of contextHub, let’s go ahead and see it’s parameters and where they are stored in AEM. In the ContextHubPersistance object in the local storage all the OOTB properties like geolocation,recently viewed and many more can be seen. Creating Audiences for Personalization: Audiences are just the condition using which we want to target the content. So will now go ahead and create a new Audience. Go to: Adobe Experience Manager->General-

2021 Adobe Summit Recap: In a world where Multi-Channel Marketing scales, Marketo rules by Jordan Kanter Abstract Imagine you are sitting in a movie theater (or in this case, 2021 Adobe Summit). The lights drop, the green preview screen comes on, and the booming voice of Don LaFontaine comes over the loudspeaker: “In a world where Multi-Channel Marketing scales, Marketo Rules” This year’s Adobe Summit introduced us to such a world. In this world, new business can come from any channel; you can switch very quickly between very interested and uninterested, ready for change and not so sure, high or low value. In this environment, organizations are looking for new tools and approaches to adapt. Introducing a New B2B CDP Last week, Adobe unveiled an advanced B2B CDP (Built on Adobe Experience Platform, or AEP) that on its face is game-changing. Leveraging real-time rules, business users can develop custom segments and activate on those in real-time to build complex sales funnels. Adobe’s

Adobe helps The Co-operative Bank grow customer engagement 700% with in-app messaging by Abigayle Konys Abstract Since its birth from a co-operative movement almost 150 years ago, The Co-operative Bank has taken a different approach to banking. As the UK’s first ethical bank, its commitment to strong values and sustainability has been reflected in its customer-led ethical policy which drives everything it does. In the community, this means maintaining ten years of carbon neutrality and zero waste to landfills, raising awareness of economic abuse and pioneering banking that makes a positive difference to the lives of its customers and communities. So, when the bank recognized a shift in the way its customers were banking, from in-branch to online and mobile banking, it relished the opportunity to explore new digital channels that would improve the banking experience for its customers. Through its mobile banking app, The Co-operative Bank implemented in-app messaging which would allow

The purpose of this thread is to continue the conversation from the Virtual User Group on the topic of Leveraging the Group Admin on May 4, 2021. Many thanks to everyone who came to our virtual meetup! Special thanks to @Lilit Mkrtchyan‚ for giving us such a great update on the new group-level settings and preferences. There were some very excited comments in the chat during these updates! Thanks also to @Andrey Popov‚ from JLL and @Toneia Lane‚ from Charles Schwab for sharing how they are thinking about the structure, roles and responsibilities of Group Admins vs. System Admins at their respective organizations. You can see more in the attached slides, and you can watch the recording here. Do you have any questions for Lilit, Andrey or Toneia? Was there a tip that was especially helpful that you picked up in the session? Leave a comment below and we’ll keep the conversation going! Thanks again. If you have any feedback (good or bad), please don’t hesitate to reach out. You can fin

Just a reminder (or a heads up if you were not already aware!), that we have scheduled a Workfront User Group on the topic of Request Queues and Intake Forms tomorrow, Tuesday, May 11, at 11 a.m. Eastern / 8:00 a.m. Pacific / 4:00 p.m. BST. Register here. Kicking things off will be @Peter Rees‚, Workflow Solutions Manager, and Julia Ziegler, Sr. Project Manager, from Merkle, a global performance marketing agency. They'll share how they leverage different request queues for work being submitted by clients, and also for internal requests. You'll also hear from @Robin Sikes‚, Director of Marketing Technologies at Fiserv, who will share the different ways they use request queues and the lessons he's learned along the way. To join the session, register here. This meetup is 90-minutes and is very interactive - more like a big Workfront team meeting than a Webinar. Be prepared to turn on your video, come off mute and join the conversation! If you have any questions, leave a commen

Learn how to integrate Campaign Standard with Adobe Analytics and optimize your email marketing strategies using real-time data through this Course content available on Experience League: Integrate Campaign Standard with Analytics to optimize your email marketing   This course shows you how to build a Campaign Standard report in Adobe Analytics. Then, learn how to use Experience Cloud Triggers and Platform Launch to configure marketing and transactional messages based on customer activity. The course contents are as listed below: Lesson 1 - IntroductionUnderstand the structure of the course and what you can expect to learn. Lesson 2Track the success of your deliveries in AnalyticsLearn how to configure the Campaign Standard and Analytics integration. Understand how to build a report in Analytics using data received from Campaign Standard and which KPIs are available. Lesson 3Trigger re-marketing messages based on site activityLearn the steps required to configure trigger

Hi All,Greetings and Thanks for providing attention into this issue.We have provisioned new AEM6.5 instance on DEV and TST environments. Same steps followed on both environments.All working fine on DEV instances (Author and publishers).But there looks to be some issue with TST AEM instances (author & publishers), some of the consoles such as Crx\de, siteadmin are not loading, where as packmgr & OSGI consoles are loading.Interestingly the component SlingDavExServlet(org.apache.sling.jcr.davex.impl.servlets.SlingDavExServlet) is missing.I tried to restart but doesn’t help. please let me anybody faced similar issue?  LOGs :06.05.2021 18:11:43.904 *INFO* [10.133.14.40 [1620324703902] GET /crx/de HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /crx/de not found

We have built our app to be configurable via OSGi configurations, which is th AEM way.This works great locally against the cloud SDK.However, when we deploy to the cloud, the configMgr seems to be blocked.  This means we cant edit any of the critical run time variables, such as timeouts, switching features on off etc.This is a huge problem. It would mean we have to re-write our services to read config from pages of the CMS or similar, which is a significant re-write.Is there any work around to being able to view and edit our OSGi configs at runtime?Adobe MUST remove these features from the cloudSDK if they are not available on any cloud env, otherwise we are developing for a completely different system.  this also includes the excellent i18n translation system, which is now removed on the cloud, but is still present in the SDK. This also required a significant rewrite, and is a very poor solution now. 

Steps to Merge XML Data in Existing PDF Forms by Suvadeep Dey Abstract The business use case An organization wants to provide a mechanism to its customers to dynamically populate their demographic data from some other 3rd party system to an offline PDF form, thus saving their customers a lot of time, providing a better experience and automating the form fill-up process. Prerequisites 1. AEM 6.4+ 2. Forms Add-on 3. AEM Maven project should have the following dependencies (artifactId) adobe-lc-forms-bedrock-connector adobe-aemds-core-docmanager adobe-aemfd-docassurance com.adobe.aemfd 4. Acrobat PDF license to edit the PDF files Solution The solution is to use AEM Forms technology by leveraging the Forms API to automatically merge the XML with the existing PDF forms. Prepare the offline PDF for merge functionality to verify whether the field names in the PDF meet the XML specification with respect to XML tag naming. The field names in the PDF correspond to the XML tag names. This can