Product Communities

Hi Team, I want to get the tracking data of sms journey . As per my understanding, below three system datasets are present with delivery and tracking data in AEP. Could some one please help me understand in which dataset and field I'll get tracking information of SMS? (like sms open, click etc.) Email tracking: tracks data of emails (Interaction type is its field and opens/ clicks/ unsubscribe etc tracking of email data is captured here)Push tracking : tracking data of push journeys (eventtype field captures data of open, clicks. descision.propositioninteract value is capturing the clicks as per below screenshot)Message feedback: takes care of delivery data of all three push/email/sms (feedback status is its field which provides update like sent/exluded/bounced etc.)

hi all, Very new to this Adobe Target world but wanted to ask why not all components are visible in the list when you are creating your experience(s).  Scenario:Experience A: I have a hero banner with a simple text link in the description text.Experience B: I want to ADD a button using my button component to the hero instead of the text link.Shouldn't I be able to choose from my library of components and ideally "Drag n Drop" into place where I want these to be?As this is more appealing to our AEM authors who don't know enough about HTML to create their own button.If this is possible and it just needs to be configured to show my component library I would love to know where to go.Thanks in advance.Chris

Hello community, Due to legal compliance, there is requirement to display versions of asset(pdf) with the current version. As version is getting generated under /jcr:system and not getting replicated even manually.Is there any work around for the same?Thanks 

I have the same gtag script that runs in English and French version. gtag works in French page, while it doesn't work in English.gtag not defined, conversion is not recorded.Note: Gtag is fired in one rule, Conversion is fired on a specific page using another rule. This gtag rule is not changed recently. Both En and Fr page were working fine, and not sure why it has suddenly stopped working. Any insights would be greatly appreciated.

Is the Arrange feature not available in the new Target VEC UI? I want to move a component but I don't have the move option like in the old UI. 

Here's an image for reference: 

  Note: This blog is intended for users inside Marketo that have permissions to access the Admin section of Marketo   As an admin, one of the key aspects of getting your Marketo instance up and running is getting your landing page domain aliases (aka "CNAMEs") set up and generating an SSL certificate for each (or even an existing instance - maybe you have brought some new brands on board, for example!) Previously, this was a step that required a support ticket, but now you can self serve and generate the SSL certificate directly in Marketo's UI.   First, navigate to the Admin tab > Landing Pages from the navigation tree. When you click New > Domain Alias, you can now click a checkbox that says "Generate SSL Certificate." After putting in your other details (i.e. Domain Alias, Default Page, etc) and checking the box, click Save.         Once done, navigate to the "Rules" tab and you should see the name of your domain alias and verify that the "

We are using new feature Supplemental ID When we try to deploy the Journey we are getting error alert an't resolve multiple reentrance journey version '36429d7d-ab35-450f-8f25-09ae6ce51742': Only multiple reentrance event allowed. (ERR_AUTHORING_JOURNEYVERSION_360 )Why we are getting this

I am working on sending emails to users through AJO activity and stuck at a step where i need to find the users who clicked on a particular link that has been sent as part of email. I previously worked on "User opens email" through Reaction step and it worked like a charm. Can anyone suggest a way forward on how to identify user's action after opening the email? Thanks in advance, Kind regards,Kiran Buthpur

Hello,We have a problem with the PROD Adobe campaign instance.Here's the info:7.4.1 build 9383We have this oracle error: ORA-12592 TNS Bad packetWhen this error occurs, all workflows freeze. This is not normal behavior.Do you have any solutions ?observation: random freezeimpact: campaigns blocked increasingly frequent server restarts > up to 5 times a dayinvestigation: visible on heatmap without precise identification possible / action on keep result but situation worseningerrors reported in logs:2024-12-25 log ORA-210000 Oracle error: ORA-03113: end-of-file on communication channel\nProcess2024-12-25 log ORA-210000 Oracle error: ORA-12552: TNS:operation was interrupted (iRc=-2006)2024-12-26 log Starting workflow server (pid=126326, tid=126326)... 

I keep getting this error at the delivery activity when running a wkf:The thing is that sometimes everything work fine and the delivery is been pushed but some other times it fails as shown above.Any clue what it can be?

We have a live journey where members were not receiving the email as expected (unitary event/triggered). A day later, they received the email and the message feedback status was equal to "delay". Is there any in depth explanation to why a delay would happen?  

We recently implemented Web SDK. We have Analytics, Target and AAM. We will be implementing RTCDP soon. We also recently got OneTrust. We did a OneTrust scan of our website and came up with a list of cookies. In OT, cookies are categorized as Essential, Functional, Targeting, etc. Visitor preferences for each category are stored in a data layer variable. Therefore, we can inspect the variable to see that was opted in and out for each visitor; e.g. Essential opted in, Functional opted in, Targeting opted out, etc. We can have a script that either allows cookies to be created or not based on the category preferences (opted in or out). In Launch, we have a Page View rule. Based on my research, Web SDK creates multiple cookies such as-kndctr_<ORG_ID>_identity - Functional cookiekndctr_<ORG_ID>_consent - Targeting cookiekndctr_<ORG_ID>_cluster - Functional cookiembox - Targeting cookiemboxEdgeCluster - Targeting cookieAMCV_###@AdobeOrg - Targeting cookie OT

RCS in Business: Unlock the next era of conversation Join us in-person at Google NYC – St. Johns Terminal | August 6th | 8AM   RCS is transforming the way brands connect with customers, with rich, interactive, and trusted mobile messaging experiences that go far beyond SMS. As consumer expectations for personalization and connection with brands rise, RCS offers a powerful new way for you to engage with your customers in real-time and at scale. And when combined with Adobe Journey Optimizer, it becomes a seamless part of your omnichannel strategy, enabling you to orchestrate relevant, timely conversations that drive real results.   Join Adobe and Google at this exclusive, in-person event, happening on August 6th at Google’s St. Johns Terminal office in New York City! We’ll kick things off with breakfast and networking before diving into the latest thinking from Google on how to define high-impact RCS use cases and map the right features to bring them to life.   You'll lea

I have a project with tasks that have the status of New, have a start date in the future, but they have a progress status of At risk. If I change the status to In Progress, the progress status changes to ON Time.  I know that the estimate due date is out in July 2026 but I do not know how to change it.Here is a snippet of the tasks from the project.  Any help would be greatly appreciated 

So I have setup my Dockerfile to use this entrypoint => ENTRYPOINT ["java", "-jar", "/opt/aem/cq-author-p4502.jar", "-r", "author", "-p", "4502", "-verbose"] and while this works, I do not see any logs in crx-quickstart/logs when I "logged in" into the container. I can only see the logs when using CRXDE/console or system/console/slinglogs --------------------------------If I change my Docker entrypoint to => ENTRYPOINT ["/bin/bash"].I can then run:#docker exec -it CONTAINER-ID bash #java -jar /opt/aem/cq-author-p4502.jar (once inside the container)and my crx-quickstart/logs will have the proper logs available to me.I would like to setup my docker/AEM container in such a way thatI get my logs in crx-quickstart/logs because I can use Linux tools to parse the logs.I would prefer that AEM auto-starts when the container is started. I do not want to run the java command manually if I can avoid it.In both cases, I do not have "VOLUME" setting in my Dockerfile. A

We have two separate pipelines in AEM as a Cloud Service — one for deploying PathFactory packages and another for deploying our main project code. However, when the project pipeline runs, it replaces or overwrites the existing PathFactory packages located in the app folder.@santoshsai  @arunpatidar  @giuseppebaglio  @konstantyn_diachenko  @muskaanchandwani 

Hello we're trying to build reporting on AEP RT-CDP destinations (Customer Data Type).... preferably connecting CJA to analyze Anyone had this experience or how-tos? thanks

SELECT *FROM INFORMATION_SCHEMA.COLUMNSWHERE table_name = 'table_name';Above query only gives dataType at root level. but how do we find dataType of each attribute in the dataSet ?

I am unable to find any documentation on this question:Does Proof keep active the PDF page or reference links on a pdf file that has been converted to a Proof? We have a report that includes a Table of Content which includes the link to the respective pdf page; however, when viewed in Proof on Workfront, the links are not working? Is this expected behavior?

Hello - Part of the way we are utilizing Workfront is our users will put in a request which will then be converted to a task or project by a group of Admins. However, when the issue is converted it is saying that the issue was entered by the Admin doing the conversion, not the original requester. Is there a way to fix this? I don't remember that being the case earlier on in our Workfront use. Example in pictures: Original requester was Rosemary, but once converted to a project requester is now Gabriela.

Hi there. Forgive me if this is answered elsewhere.  I'm looking to create a Report that shows the End Date of tasks designated for a specific milestone path for all Active and On Hold projects for a given Portfolio.  So in my specific example, I have 10 projects active and on hold, and each of them have about 25 tasks. Of those tasks, 7 tasks are attributed to milestones on (what we've called) the "Standard Milestones" path, and I would wanna only show those 7 (end) dates.  Thinking of my output, the projects would populate as separate rows on the report, and the columns along the top would each be one of the milestones, with each column as one milestone (so 7 columns total). And then, the data would be the date per project. How would I build this?