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Level 3
August 12, 2025
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Checking Sharing on an issue

  • August 12, 2025
  • 1 reply
  • 292 views

Hi,

 

I'm using a custom API call to add Sharing permissions to an issue.  
URL: issue/share
Method: PUT
Query String: accessorObjCode = GROUP, coreAction = EDIT, accessorID = 63ae2a......., ID = 63g.........

This is working fine.  What I'm struggling with is checking to see if the needed Sharing already exists on the Issue.  Is it possible?

I've tried getting the accessorIDs but not sure how to get what permission is applied.
I've also tried getting the accessRules, but that got me nowhere.
Any help is greatly appreciated.

 

thanks,

Kelly

Best answer by IvanBebek-iX

Hi @kelly_starzent,

 

You can access Issue access rules by using advanced options when searching for Issues. First you have to map collections by using this

 

accessRules:*

Please check this screenshot

 

 

Once you do this you will have an output similar to this 

You get an array of all of the actions certain users can do, from here you can aggregate rules (core actions they can do) per user and then do the actions you want with the information that you get.

 

Hopefully this helps.

 

Best regards,
Ivan

1 reply

IvanBebek-iX
IvanBebek-iXAccepted solution
Level 5
August 20, 2025

Hi @kelly_starzent,

 

You can access Issue access rules by using advanced options when searching for Issues. First you have to map collections by using this

 

accessRules:*

Please check this screenshot

 

 

Once you do this you will have an output similar to this 

You get an array of all of the actions certain users can do, from here you can aggregate rules (core actions they can do) per user and then do the actions you want with the information that you get.

 

Hopefully this helps.

 

Best regards,
Ivan

Level 3
August 25, 2025

This worked.  Thanks, Ivan.