Product Communities

Hello People, Good Day!I have a question with SSL certificate deployment in AEM origin servers. The certificates are renewed on Origin server and we need to validate this change publicly. We can check the same using web based tools as well as chrome's security option. But the website uses a CDN in between general public and Origin server so the Origin server SSL certificate get's masked by the CDN's SSL certificate and both platform has different certificate authorities. We have a option to check this implementation directly on the AEM dispatchers or using a Akamai Support team accessible tool, But I want to know if we have any web based tool or any command with which we can check the validity of the Origin server SSL certificate, if it is masked by the CDN. Any suggestions idea's will be appreciated. Thanks in Advance.

Hi Team,As part of our production deployment process, we often need to update content changes. I would like to understand the best practices for handling content deployment from stage to production.What are the recommended scenarios for pushing content packages from stage to prod?In which cases should we update or create content manually in the production author instance?Sometimes, teams share content packages that are not well-scoped and contain hundreds of child nodes or many child properties.My concern is: if we replace entire nodes during package installation, could this cause any issues in production? Also, if a node or property does not get updated or replaced as expected, what are the best ways to identify or validate such discrepancies?Any guidance or best practices on this would be appreciated.Thanks

Hi All, I have a use case where one workflow is used to activate a list of pages . This workflow is getting triggered by a servlet api. Now we have another use case where a scheduler is running to modify some pages and those pages need to be activated. Can we use the same workflow for both use case to activate pages? Thanks

Hi, We are in the process of hosting multiple projects in a shared environment on AEM Cloud.The requirement can be:Single repo for all customermultiple repo (individual repo for each) can share components or other resource I have gone through the documentation for the best practices and challenges.https://experienceleague.adobe.com/en/docs/experience-manager-learn/assets/deployment/multitenancy-concurrent-article-understand#:~:text=It%20is%20important%20to%20note,are%20deployed%20on%20an%20environment.The deployment strategy that is recommended is GIT submodule. I am looking for views and opinions, guidelines on deployment if anybody has already implemented such feature.What are the real time process and governance that was placed to achieve this?What is the other deployment strategy that you used ?

Hi, my data has some of the null value for the optional field in AEP, should I ingest these null records? How will it affect profile and identity stitching?

I made this audience and choose batch method as evaluation as shown in snapshot below.But this profile is not qualify for audience after 24hr .Dataset preview: 

Hi Adobe Community,   I have a question about a rise in ECIDs in my platform. So in my platform, we have ECIDs (device identifiers) that are created whenever a customer performs traffic on one of our tagged websites. Now, we can identify/verify these ECIDs when a customer logs into their account from that ECID - so when a customer goes onto our site and logs into their account, we get a hashed ECN which is then stitched to the ECID on its Adobe profile. So if a customer then went online again from that same device, we would already know their profile bc they had logged on etc etc. Now, we do have another type of profile that we call a pseudonymous profile. This is an ECID that we don't have a hashed ECN for. So, a customer that never logged into their account from their device or maybe a customer that is using a private browser or cleared their cookies etc etc. So, we purge any pseudonymous profiles that have been inactive in our platform for 30+ days as a part of our profile clea

We've noticed that the advertising cookie named everest_g_v2 is dropped whenever an Experience Cloud ID is present and we're trying to work out if we can still make use of ECIDs without the everest_g_v2 being dropped. Can anyone advise if this is possible, and if so how to achieve it.

The problem: when visitors first come to our site, with no cookie banner interaction, the initial page view and some other analytics data items are not getting captured or tracked. This seems to be because the GPLR happens on a “window loaded” event type which needs the adobedtm tag to load instantly. Well the adobedtm tag is blocked until a user consents to analytics cookies. So if the banner is accepted, but the GPLR has already been triggered, almost nothing is tracked on that first page view. My potential fix, that did work to some extent, was to add another GPLR that used custom Javascript which would add an event listener to the cookie banner’s acceptance. If the banner was accepted or analytics were accepted on that first page view, then the GPLR would basically refire. This worked flawlessly with my testing. But when things were published to Production, we saw a different outcome. My only guess to this would be variances to certain users with slower internet speeds and the

Let us supposeI have 3 eVars eVar1, eVar2, eVar3 defined as set to expire after visit.I have data element "Populate evar1" whose Storage duration is Pageview. It has value "abc"I have data element "Populate evar2" whose Storage duration is Pageview. It has value "xyz"I have data element "Populate evar3" whose Storage duration is Pageview. It has value "123"Scenario 1:I have rule 1 for step1 where eVar1 is populated by value from data element "Populate evar1" and then send server call and then the clear vars is set.I have rule 2 for step 2 that triggers after rule 1 where I set eVar2 value from data element "Populate evar2" and then send server call and then clears vars is setI have rule 3 for step 3 that triggers after rule 2 where I set eVar3 value from data element "Populate evar3" and then send server call and then clears vars is setScenario 2:I have rule 1 for step1 where eVar1 is populated by value from data element "Populate evar1" and then send server call and then the clear var

Hey hi , iam looking for the Adobe experience platform certification but iam not finding any certification related to aep in Adobe certifications catalogue. So there is no aep related certificate in new portal? If there please share the exam code

Hello - is there is a setting in Marketo that will delay an email by one day if the system can see that an email is scheduled to go out to a user already? I know about email frequency capping but that will just suppress the send while ideally we'd still like for the user to receive all the communications they're targeted with. Thanks

I have a React SPA page where the homepage.model.json fetches components authored in the template under structure -> responsivegrid -> component A, component B. This expected functionality is not working on a specific page, where the responsivegrid node itself is not fetched at all. There are 4 responsivegrid nodes, each containing some components. The page was working fine earlier, and this issue seems to have started recently (perhaps about a month ago). I'm using AEM 6.5.22. Interestingly, I can see those nodes when the page loads the en.model.json. I’ve checked the template policies, error logs, browser console logs, restarted the org.apache.sling.models.impl bundle, and even restarted the instance—but none of these helped. Also, I couldn't reproduce the issue in my local or other instances. Please let me know if anyone has any idea about this issue.

In my Marketo instance, we use a number of snippets as banners in our emails, each with a CTA. I'm trying to generate a report that shows the performance of emails using each snippet, but I haven’t found an easy way to do it. I tried going to the snippet asset in the Design Studio and using the “Used By” feature to get a list of all the email assets that include that snippet. However, the list is very long—over 500 emails—and there's no option to download it. To build a report, I’d need to create a link performance report and manually add each email, which would be extremely time-consuming. Important info: I know we should, but we hadn't add UTM parameters on the CTAs on the snippets.  Has anyone found a more efficient way to report on snippet performance?

Hi All, I knew that all profile XDM schema fields can be activated to destination. wanted to understand if we can activate event dataset fields into destination ?

I've created a free form table, my dimension is marketing channel  and my metric is visits the number comes up as 111,567 . However, if I were to add in unique visitors to the same table with the same date range, my visits changes to 156,283. Is there a reasoning for this change? I saw that @jennifer_dungan had answered a question similar to this but, I'm not sure if there was any reference to the date range.  From answered the post, it says that visit number is based on All time data, but I'm confused if that would supercede the date range I have selected. Does adding unique visitors add more users to the data pool for visits to pull from? Thanks in advance!

Do you store in OneTrust only Web & Mobile consents? Or also outbound email or app push consents?What is the best practice?

Hi,in the practice test  for AEP there are some questions and the respective answers which confuse me: 1. Once an audience is created in Experience Platform, what is the typical timeframe for its availability in edge segmentation use cases?the right answer is:Audience definitions propagate to the Edge Network in about an hour.   my doubt is: Should it not be immediately available?  (which also one of the options in the test) 2. When a segment for streaming or the edge has been created, at what time will ALL profiles that meet the criteria be included in the segment?the right answer is: Within the next 24 hours.my doubt is: should it not be Immediately upon the creation of the segment? (which also one of the options in the test)thanks

I would have greenfield implementation. Customer did not acquire CJA and Data Distiller. Just thinking if there is a point in that case importing data to AEP if its not enabled for RTCP if the customer does not have these additional SKU's?

Field DescriptionWhat product are you using?What area of the product are you using?What are you trying to achieve?What’s the problem or error?What have you tried so far?Environment / VersionScreenshots / Videos / Logs / CodeAdobe Analytics   I’m reaching out regarding a somewhat technical issue we’ve encountered.We are sending an Adobe event via the AB Tasty tool using the .tl() function. The goal is to identify pages where we have an ongoing A/B test on the website. Below is the configuration of this hit: ensureOmnitureIsSet(timeout).then(function() {      const abAffectation = '[{{campaignId}}][{{variationId}}]';      window.s_c_il[0].eVar74 = 'ab' + abAffectation;      window.s_c_il[0].tl();  });   Recently, we noticed that this hit no longer sends an event hit but instead sends a pageview hit. This behavior is problematic for us, as it impacts how we use Adobe data in Workspace.Has there been

Is it possible to edit the layout of custom forms when you download them? Like adding the project title above the form name, or remove POWERED BY Adobe Workfront at the righthand bottom of each page.

Hi Community, I have an array object in my profile type table. I want to add new key person_type in array object. When I added a new key and value and insert data into it. it created a new separate new array object in unified profile. In my unified profile I have two array object, one with old fields other with new fields. Can i ingest into same old array object and not have new array created. OLD OBJECT "personal_details": [ { "fistname":"smith", "lastname":"jose", "county" : "USA" },{ "fistname":"steve", "lastname":"anthony", "county" : "France" } ] New OBJECT "personal_details": [ { "fistname":"smith", "lastname":"jose", "county" : "USA", "person_type":"S" },{ "fistname":"steve", "lastname":"anthony", "county" : "France", "person_type":"Y" } ] Thanks in Advance Best Regards,

I am building batch audiences in AEP and the counts I am generating do not come close to the counts in Adobe Analytics that use the exact same evars/analytics. Why?

I've been looking at the different documentation on how average time on site is calculated however I'm confused by how the Average Time on site Totals is calculated (in screenshot 00:09:16)  From my understanding If I'm looking at a page name for my dimension, the average time should be calculated by a time stamp of each of the page name and then transformed to what we see (00:01:20,00:01:20,00:00:31..etc). However, I'm confused how the Average Time on site total is calculated because if I do the calculation on my own it's not 00:09:16 but the average should be about 00:01:19. Why is it so skewed?  Field DescriptionWhat product are you using?What area of the product are you using?What are you trying to achieve?What’s the problem or error?What have you tried so far?Environment / VersionScreenshots / Videos / Logs / Code       

I am facing an issue with my Adobe Analytics implementation. Previously, the server was set to abc.com, but it has been updated to xyz.com. I have verified in the browser console that xyz.com is correctly being set in eVar1 during rule execution. However, after deploying this change to Production, the report still displays the old value (abc.com).What could be the possible reason for this mismatch?